TS3899 I  can send my e-mails ok but I do not receive any on my I-phone 5. My I-pad works fine

Can send e-mails ok but can not receive e-mails on my I-phone 5. Everything is ok on my I-pad and my hisband's I-phone 4s. Both of us share the I-pad so I suspect the conflict may be in the account setup of the I-pone 5. any thoughts

On checking the phone settings for mail, the iCloud e-mail address is not there and the mail button is off.
When I switch it on, it  isasking me to create an address to turn on iCloud. When I type in the  iCloud address it  states this email address is already taken, try picking a new one. This address should be ok as this was registered by myself with Apple. My internet provider emails are now coming in but not iCloud ones.Will ring Apple support on Monday morning.
Thanks again Allan

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