TS3899 I can't open some attachments on my iphone or ipad?

I can't open some attachments on my iphone or ipad. The little paper clip shows on the side but there is no attachment or file in the body of the email to click on to. It's not with all emails - all of the time??? This has happened on with older and the new iOS software.

why is it that I can't delete some photos on my iPhone and iPad?
And in addition to gail's list: if you try to delete edited photos in iPhoto, they will remain on your device. To be able to delete them completely, revert the photo to original before deleting.
See: http://help.apple.com/iphoto/ipad/2.0/?lang=en#blnkb9b1e2a
If you delete a photo from the Photos app on your device, the photo is deleted in iPhoto (unless the photo has been edited, captioned, tagged as a favorite, or used in a web journal, slideshow, or photo book).

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Can't open some attachments

I am not sure what is going on, but I can not open some attachment files either by quicklook or in iBooks. So far there are .doc and .pdf files that I just can not open. The .pdf gives me the option to open in iBooks, but when I hit the button...nothing. It does not open. That said, other .pdfs have worked, .dot and .xls have worked, .doc has not (not even an option to open in iBooks appears).
I have just completed a full factory restore (not from backup) and the problem persists. Any suggestions on how to view pdfs (even in quicklook again) would be appreciated.

Hi,
Actually it is more likely an Office 2000 issue. First, I would like to know if you can open JPG or PDF file by saving them to Desktop from Outlook.
If they can be accessed on Desktop but not inside an email as attachments, it is an Outlook issue. Is there any error occurs when trying to open that attachment? Please let us know.
In-case it is actually being blocked, please try to change the security level per following article:
You may receive an "Outlook blocked access to the following potentially unsafe attachments" message in Outlook
http://support2.microsoft.com/kb/829982/en-us
If they cannot be accessed on Desktop either, please make sure you have the proper application to access them such as Adobe Reader for PDF.
If you have any feedback on our support, please send to [email protected]

I can't open some attachments in my emails that require safari to download them

I Can't open or download some attachments in my emails that require safari to open or download them.

What is the format of the attachments:
The iPad suports:
Viewable document types: .jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel)

Can't open some attachments in Outlook 2000

I have Outlook 2000 (part of Office 2000 premium) installed in my Virtual XP . I can't open .jpg or .pdf attachments. (recent problem) I uninstalled Office 2000 Premium and reinstalled and installed Office 2000 SP3.
Still can't open them.
Please advise

Hi,
Actually it is more likely an Office 2000 issue. First, I would like to know if you can open JPG or PDF file by saving them to Desktop from Outlook.
If they can be accessed on Desktop but not inside an email as attachments, it is an Outlook issue. Is there any error occurs when trying to open that attachment? Please let us know.
In-case it is actually being blocked, please try to change the security level per following article:
You may receive an "Outlook blocked access to the following potentially unsafe attachments" message in Outlook
http://support2.microsoft.com/kb/829982/en-us
If they cannot be accessed on Desktop either, please make sure you have the proper application to access them such as Adobe Reader for PDF.
If you have any feedback on our support, please send to [email protected]

Can't open some installed application in iphone 4

Help me please!
It's just a few days that i found problem opening some installed applications in my iPhone 4...when i try to open one of these, the application crash after a few seconds!
I' ve tried restarting iPhone, uninstalling and reinstalling apps....but the problem continue!
What i can do??? HELP ME PLEASE!!!!!
Thank you!!!!!!!
BYE!

Hi Mark
Silly question for you. The project you are attempting to
open in C4 isn't by chance still open in C3 is it?
I know there are issues adding a Captivate output to Robohelp
if the project is still open in Captivate which is what prompted me
to ask.
Cheers... Rick

Can not open docx attachments in the iPhone

I have an end user that when he clicks on an attachment being a .docx or a .pdf that was sent via email all the icon does is blink.
It does not download to where you can open it.
This is on the iPhone 5
I have the same phone and it works correctly on my device.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

Can't open any attachments with Quick Look on iPad

When I try to open any email attachment with Quick Look, I get the "Loading...", but it never opens. This is happening for pdfs, Word docs, Excel docs, etc. The attachments will open just fine in QuickOffice, iBooks, Evernote, Dropbox, etc. Anyone have suggestions?
Thanks

I had a similar problem in that the latest version of Works would open many Word documents from my previous computer but would not open more complicated documents that had large tables etc. I decided to try downloading the free Open Office and found that it opens every Word document I have encountered so far and seems much more capable than Works.

TS3276 why can't i open SOME attachments from email and most of the time i can open them?

why can't i open some attachments from some emails and not on others?

Read this link from Apple for more info:
http://support.apple.com/kb/PH11778?viewlocale=en_US&locale=en_US
The Apple Communities is a free information resource, but posting the eventual answer helps future users to learn solutions.

TS3899 Can't open email attachments on iPhone 4S

I can't open some email attachments

Seeing exactly same problem on IOS 5.1.1 ipad 2. This ipad belongs to my parents. I upgraded it for them and now they are pretty disappointed because of this problem.
What a shame, Apple has such basic bugs in IOS nowadays!!

CAN NOT OPEN YAHOO ATTACHMENTS IN SAFARI

SINCE THEN I UPDATED SAFARI 5.0.4 ON MY MAC I CAN NOT OPEN ANY ATTACHMENTS IN YAHOO MAIL ON SAFARI IN MAC. HAVE CHECKED WITH YAHOO THEY ADVISED TO CONTACT APPLE/SAFARI
PLEASE ADVISE

Hi,
Try resetting Safari. From your menu bar click Safari/Reset Safari. Select the top 7 buttons, click Reset then restart your Mac.
Carolyn

Can not open email attachments in yahoo mail

I can not open any attachments in my yahoo email account using firefox. However I can open them in IE. Please help!

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

I can't open .mov attachments in mail with ios 7.1? Please help?

Hi
Ever since I downloaded ios 7.1 I can't open .mov attachments in my email. I can email a movie file to myself from the same device and when I click to download it, I get a generic icon and it simply goes to a white screen.
I never had this problem until ios 7.1
Help please?

I my case there is no button - I can't even scroll down. But I also don't get any error message, especially not "domain error 912".
If I try to open the .mov file the screen shows the movie-progressbar (where you can normally scroll through the video) for half a second and then the screen goes gray. In the middle of the gray screen I can see the file name and the text "QuickTime-Film" (german version) and the file size. Underneath is a "play-button" (with no reaction if I click on it) and the buttons for forwarding the movie and the button for airplay. No "Download full message"-button.
Seems that we are having different problems with more or less the same result. Again, it only seems to happen with mail which was sent through MS Exchange and it started with IOS 7.1. Therefore I don't think that we can fix it but I hope that someone from Apple is "listening".
My fault! I misunderstood your posting - I was looking for a "download full message"-Button on the screen AFTER clicking on the movie icon. But you meant the mail itself - and there I found it. Thanx! That also explains why small mail went through without problems but larger didn't.

TS1506 I just updated my IOS to 7.1 and now I can't open Microsoft attachments - I used to always do it. Help - I use my iPad for work and now can't see any attachments.

I just updated my IOS to 7.1 and now I can't open Microsoft attachments - I used to always do it. Help - I use my iPad for work and now can't see any attachments. I've tried opening straight into other apps and just get error messages, and I the mail preview there is just a grey screen telling me the file name and size. It worked fine until I did the IOS upgrade

Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
 Cheers, Tom

I can't open email attachments on my ipad that have an arrow on them. Those with a W open just fine. Also can't open jpeg files-- they also have an arrow on them. Any ideas?

Hi, I can't open email attachments that have an arrow on them. Attachments with a W (windows) open just fine. I have an ipad 3. Thanks for any ideas.

Attachments that show as a bold downward pointing arrow in a gray rectangle in a dotted box have not yet been downloaded to your phone (usually because they are large). Tapping such an icon should download the attachment if you are connected to the internet and your mail server is reachable. Once downloaded, they should appear as normal (which would depend on the attachment type).
This is the "Using iPhone" forum, so I said phone, but the same applies on an iPad.

Can Not Open PDF Attachments

I can not open PDF attachments from outlook 2010. I am running windows 8 and using Adobe version 11.0.2 If I save the file to desktop, then it will allow me to open it and print it.
Thanks in advance for yor help.
the error says it can not open the file because it is unsupported or corrupt.

If you can't open the attachment, have your client/ customer or whatever fix their defective copy of Outlook and send real mail attachments not TNEF encoded rubbish. They are spewing defective email every time they click send on a mail with an attachment.
See https://support.mozilla.org/en-US/kb/what-winmaildat-attachment

TS3899 I can't open some attachments on my iphone or ipad?

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