TS3899 I cannot get email consistently on my iPhone 4s

I wasn't able to get email consistently on my new  iPhone 4s. I restarted the device and then deleted the hotmail account and added it in again. I can't get any email now.  I  get the message "Cannot get Mail.  The connection to the server failed."     I am connected to the internet and can open pages on Safari. 

I didn't think it was an iPhone or iOS issue.  I hadn't thought about going in through Safari.  However, for now it seems to be doing what it should be doing--checking for mail and then giving the update time.  It may just have self corrected.  Thanks for the feedback.

Similar Messages

  • I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last. What h

    I changed my server at the end of May & all worked well until the past week end since when I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last despite having had several emails since Friday. What has happened & can I get email back to normal?

    Hello Stern snapper
    If you are having issues with receiving email on your iPad, then check out the article below to troubleshoot the issue. You may just need to remove the email account and add it back in.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Regards,
    -Norm G.

  • I cannot get email and the message says the device is not connected to the server

    I cannot get email and the message says the device is not connected to the server. How can I resolve this issue?

    Hey there Chen_erping,
    Thank you for asking your question! It sounds like you are unable to send or recieve email from the account you setup in the Mail app on your iPad. I want to recommend the troubleshooting steps outlined in the following article:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    You can go to the Apple online store and purcahse a copy of Mountain Lion.  This will give you a redemption code, which you can use to download Mountain Lion from the App Store.  Unfortuantely, I'm not aware of any other way to legally purchase it.  I have never seen Apple release Muontain Lion on DVD.
    In terms of Apple Service, they just need the serial number of the machine to check the purcahse date.  It is usually correct, to within a few weeks.  A quick Google search should give you the correct number to dial.
    I hope this helps.

  • I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    I would delete the account and try to re-enter it. Also, you have to let your firm's IT department know that you want to sync work email on your personal devices before they actually work.

  • HT1277 why i cannot set up my exchange account into my iphone 4s.  everything that needs to input has been provided right, but error says cannot get email not connected to the srver.where seems to be the problem?pls help.btw,i have an outlook for macbook

    please help me find out the solution to the problem.
    My iphone 4S was not able to fetch mails from the server ( outgoing and incoming)
    I was trying to configure my exchange account and follow all the procedures correctly but am having trouble in sending and receiving mails as the error says " cant get mails cannot connect to the server?  where seems to be the problem?
    Have read from the support services that if you using a Pop3 account into another device which I did ( my email was configured via outlook for mac in my macbook) there might be a lock out problem and cannot get emails on the second device which is my iphone?  ( I want to set up my exchange account to my iphone so wherever and whenever i go i cant still access to my email easily. Please help.

    No one seems to be hearing what Big Q is saying.
    He can pair his iPhone to his Macbook, but cannot CONNECT. He's NOT asking for alternative solutions, like Wi Fi.
    I am able to both pair and connect my one one Macbook to my other one, but I can only pair but not connect my iPhone or iPad to either Macbook. So I have the same problem. But I can pair and connect my Macbooks to other Bluetooth devices, like my ancient Nokia cellfone, or my Bluetooth HP printer.
    It's irrelavent that I can instead use a direct USB cable or Wi Fi between my Macbooks and my iPhone/iPad - why can't I use Bluetooth? If Apple does not allow Bluetooth between it's Macbooks and other Mac devices, then why have Bluetooth at all? Does my iPhone have Bluetooth only so that I can pair and connect to my my non Apple mobile handsfree car kit, or communicate easily with the dreaded Apple enemy Samsung, or what?
    Make no mistake , I am a diehard Apple fan, but this Bluetooth non compatibility issue appears shortsighted and seemingly pointless. Why does Apple not just say why they created the non compatibility, or have a message on the Bluetooth setup programme which simply and clearly says "don't bother wasting hours of your time trying to pair and connect your iPhone to your Macbook, because we don't allow that anymore, reason being that............"?
    As a first time user of this Forum I am surprised at the intolerant and highhanded tone of some of the replies  to what is a legitimate question, that is obviously plagueing many, many other Apple users.

  • Cannot get email verification when trying to set up iCloud settings on my iPad.

    Cannot get email verification when trying to set up iCloud settings on my iPad

    I ignored my laptop for a couple of days and last night noticed that it had been updated by the cloud.
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  • I am not getting emails - it says this iphone cannot be used because the apple mobile device is not started

    I am NOt getting email it says this iphone cannot be used because the Apple Mobile Device is not started

    This should help ya out -> How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Sometimes I cannot get emails to delete

    When deleteing email I will be going along then all of a sudden I cannot get emails to delete. I push the delete button and nothing happens. I also cannot get them to delete with the right click. I also tried safe mode and it happens in that mode 2. I have a Windows 7 Home Premium and the latest version of Thunderbird. I am using Viper anti virus. This is on a new computer.
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    Jim

    Try to rebuild the index file of the troubled folder.
    Right-click the folder - Properties - Repair Folder

  • Cannot Get Emails on 8530

    Over last 24 hours I cannot get emails or access internet.  Everytime I try to reset the email the message comes up "your device had a problem connecting to the server".  Anyone have any ideas? 

    I have the 9350 and the excact smae thing happened to my phone as well.  The last emails I recieved on my phone where on Wed the 25th at 10pm.  Now I manage to get my phone to update my emails tonight by selecting "edit or register a new or current email account:"  That upedated all the emails I had recieved for the 26th. 
    EDIT:
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    Sp far so good on my end,  I just recieved an email now while typing this, so i assume this fixed it!  (for now)

  • All of a sudden message cannot get email forgot yahoo password

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    Do you get an error?
    try a reset, hold down the home/power button togetther until you see the apple logo and then release, then wait for you phone to boot back up.

  • All of a sudden i cannot get email on my iphone

    All of a sudden i cannot get email on my 3gs. What do i do?

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  • I CANNOT GET EMAIL FORM MY HOTMAIL TO MY bb; CANYOU HELP

    i CANNOT GET EMAIL FORM MY HOTMAIL TO MY bb; CANYOU HELP

    Hi there!
    There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:
    http://supportforums.blackberry.com/rim/
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    Thanks!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
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  • TS3899 I cannot receive emails from anyone not in my list of contacts.

    I am only able to receive emails from my contacts.  Emails sent to me from anyone else do not reach my inbox.

    iOS: Unable to send or receive email
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    Sometimes it is fruitless to try to "fix" a broken account on an iOS device. I would delete the account on both devices and then configure the account again from scratch.

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