TS3899 I cannot select an email to delete on my IPhone 5. When I hit edit then check the email i wish to delete it unchecked itself. Help it is driving me crazy. I tried deleting the email account and re-adding it but it didn't work.

Question

I cannot select an email to delete on my IPhone 5. When I hit edit then check the email i wish to delete it unchecked itself. Help it is driving me crazy. I tried deleting the email account and re-adding it but it didn't work.

Answer 1

Sorry if I confused you. Let me try again:
1) do a full backup your iPhone to a PC using iTunes
2) go to: settings, general, reset, erase all content and settings.erase phone.
3) when iPhone starts again choose set as new phone. Do not restore from icloud or iTunes.
4) once done. Setup your email accounts. When done, verify checked emails do not uncheck themselves.
That resolved, finish setting up:
5) go to: settings, icloud, uncheck email, and set other icons as wished. Now setup icloud account.
6)This step will make all contracts reside in icloud and be available always:  Once icloud account is setup, go back to settings, email contacts. Open each email account and uncheck contacts, but leave mail checked. Then go to the icloud email account and check contacts.