TS3899 IPhone 4S mail send/receive problem

This has happened three times. After getting the mail up and running it will work for a time and then fail again. We have deleted the account and set it back up. we have deleted and resetup the network settings. We have downloaded and installed all available updates. Each time this has occurred we have been able to the mail back but then it fails again. The mail account is a POP account What causes this? and how can I stop it?
Below this question box asks about the OS. I know I downloaded an update to the OS but I'm not sure what the version was. I know it is in the 6 range. The phone is a customers and I don't have it with me tonight.

No, Ive had no luck finding a sloution to this problem. Very frustrating

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