TS3899 iphone 5 cannot receive emails today was ok yesterday. laptop is working. use same wi-fi address

I am unable to received emails today -ok yesterday. Using 3g or wi-fi which works on my laptop. What has happened?

After confirmed by testing with MTS Allstream support technican on Oct. 25, 2012 that his iPhone 5 also could not receive Chinese SMS, I have been waiting over 3 weeks for some development.
Am I shocked today to find that not only MTS had not made any progress in resolving the issue, they have closed the ticket altogether claiming that MTS is not responsible for any communication issues with non-MTS carriers; namely, if an MTS user has a communication problem with another MTS user, they will look into it.  If the issue involves communicating with any of their competitors such as Rogers, Bell, Telus, Fido or anyone for that matter, they are not responsible!  Wow, MTS should understand it does not have a monopoly in cellular business in Manitoba, people send and receive SMS messages from other users using other carriers too!
I am able to provide the phone number of another MTS iPhone 4S user from whom I could not receive foreign language SMS text.  Now MTS has no more excuse not to deal with this real issue!

Similar Messages

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