TS3899 just got my 5c transfered everything over to new phone but my mailis not connecting

just synched old sim to new sim for new phone but cannot get into mail please help

I think you may have the process confused. You do not sync anything to do with the SIM. If you sync your phone via the iTunes process and sync over the email settings, the one thing that does not sync is the password. You need to go into the mail accounts in settings and enter your password. To receive mail, you need to go into the Incoming Mail server settings, to send mail, it is the outgoing or SMTP server. Did you read through the support document that you linked to the forum with?

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