TS3899 just got my 5c transfered everything over to new phone but my mailis not connecting
just synched old sim to new sim for new phone but cannot get into mail please help
I think you may have the process confused. You do not sync anything to do with the SIM. If you sync your phone via the iTunes process and sync over the email settings, the one thing that does not sync is the password. You need to go into the mail accounts in settings and enter your password. To receive mail, you need to go into the Incoming Mail server settings, to send mail, it is the outgoing or SMTP server. Did you read through the support document that you linked to the forum with?
Similar Messages
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Transfered itunes content to new laptop,but playlists did not transfer
I transfered itunes to new pc laptop, but playlists did not transfer?
Do it again, but copy the entire iTunes folder into <User's Music> on the new machine.
tt2 -
I have transferred my music to a new computer following the instructions carefully but for whatever reason the music does not show on iTunes on the new computer. The music is there as I can access it via My Computer and if I select a song it will show in iTunes and play - however I can not do this for every single track! Can anyone suggest something I have done wrong????
Media was moved via external hard disk, and I think I moved the iTunes Media folder after consolidating it.
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i walked out of school and i was trying to get on my phone but it would not cut on.It was just a black screen.So when i got home and put it on the charger it keep vibrating but still a black screen. I called apple and everything i tried to restart still nothing HELP!!!HELP!!!!HELP!!!! i want my phone back
Did you ever figure out how to turn your phone on? Mine died today around noon for no reason. I'm so mad at it! I can't get it turned on, and I KNOW the battery is charged. Suggestions? I'm going to the genius bar (another trip completely out of my way) tomorrow morning. Suggestions?? Oh and please don't tell me to hold the "home" button and the "power" button together because I've been doing that all day. It doesn't work.
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I have tried everything including reseting my iPhone5c but still can't connect to App Store, and it's been over a week now! Totally annoyed now!! I'm not sure if it started after I updated my iOS cos I was able to update a few other apps. I just can't connect to neither apps store nor iTunes! I need help else I'd boil this phone alive!
Hello IamJudekow,
Thank you for the details of the issue you are experiencing with connecting to the App Store on your iPhone 5c. I found a couple of articles I recommend for this issue.
First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My husband has an iPad and I just got one for me. We both have the same e-mail address. The message I get when I try to initiate setup is that the Apple ID is already in use. Any ideas on how to complete the setup of the new iPad since we both share the e-mail account?
If you selected open a new Apple ID account, go back a step and enter use existing Apple ID.
You will have to set up a separate iCloud account or your iPads will mirror each other. -
i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.
Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza -
I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.
So just to be clear, when you say "just bought" how long ago was that? Is it on this new iPhone that you had pictures, texts, etc that you want? Were you backing up to iCloud or onto iTunes?
This may not help for everything but if you go to iCloud.com and log in, are you able to find your pictures there? -
Just got iPhone 5, get home and find iCloud Outlook Add-in does not install under Windows XP. I am loathe to upgrade to Windows Vista/7/8 just yet. Can I obtain and use an earlier version of iCloud Outlook Add-in? My iPad II synchronizes!
There is no 'earlier' version that supports XP. iCloud launched with Vista/7 support only.
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I just downloaded Mountain Lion and everything is working great. But i keep getting an error in the app store and i can't download 'Pages' or any other apps. I keep getting an "error" and it says credit card processing is temporarily unavailable......help
Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Launch the App Store. See if that made a difference... -
I just got Photoshop elements 10 and adobe premiere elements 10, but only downloading Premiere
I just got Photoshop elements 10 and adobe premiere elements 10, but only downloading Premiere
out of 5 disc's, it says only use the 3 and 5 for Mac's, but it only downloaded PremeireI think each is downloaded seperately. Need to download the Photoshop elements which if you specify Mac should be the same as disc 3.
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Just got comcast triple play. Original ipad sees network but will not connect.
Just got comcast triple play. Original ipad sees network but will not connect.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Mac Book Pro just got it, all was well for 2 weeks now Finder window does not fill whole screen, there is an 1 1/2" space of black on the right side and the Finder window had a 1" section that flipped like a rolling tv now it is a white bar! Help!
Bad video card, call Apple, get a case number and return it.
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please help. just got my jabra halo, worked fine with my iphone4 but can't use it on my macbook pro. it always prompts " the devise does not have the necessary service
Found these instructions here:
https://discussions.apple.com/message/15388885#15388885
I found an answer that worked for me. I am using an iMac.
(1) Sign out of the iTunes store
(2) Open a NEW account with a new Apple ID
(3) Go through the sign up process and then go to the ACCOUNT INFORMATION page
(4) Go to RECOMENDATIONS & PING POSTING
(5) Turn on Genius there
Once the Genius updates, you can sign out and then sign in under your original Apple ID or the e-mail address you use for the iTunes store. All my store credit was there and now Genius worked.
Rather odd but I actually like the Genius at times except when it can't deal with some of my lesser known bands that I listen to.
Worked for me. -
i had to replace my hard drive so just got computer back and had to download new i-tunes soft ware but none of my purcased t.v. shows or movies will show up how do i get"em back.....?
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
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