TS3899 Just happend. Can't send or receive mail

Mail operating OK for nine months, now can't send or receive mail

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Similar Messages

  • I can't send or receive mail what's wrong?

    I can't send or receive mail what's wrong?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • HT1430 Since downloading updates for ios 6.0.1 can not send or receive mail on iPhone and iPad

    Since downloading updates for ios 6.0.1 can not send or receive mail on iPhone and iPad

    Is this on wifi or cellular data?
    Have you tried a reset? Hold down the home/power button until you see the apple logo and then release, then wait for the phone to boot back up.
    Have you gone into the email settings and making sure the password are still there?

  • Does anyone know what error 6179 is?  It's coming up over my mail icon and I can't send or receive mail.  My OS is Yosemite

    Does anyone know what error 6179 is?  It's coming up over my mail icon and I can't send or receive mail.  My OS is Yosemite

    Mail troubleshooting - Yosemite
    Mail (Yosemite): If you can’t receive messages
    Mail (Yosemite): If you can’t send messages

  • Ipad iOS 7.1.1 can't send or receive mail with my icloud mailacvount

    II'm offshore on a boat all apps and internet via wifi works fine but for some strange reason my icloud mail can't send or receive keeps telling me server not responding any help please

    Hello 786steph
    If you are having issues with sending and receiving email on your iPad, then check out the troubleshooting in the articles below. It will walk you through general troubleshooting as well as checking the settings and checking to make sure that iCloud is working for all mails users. 
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    iCloud: Troubleshooting iCloud Mail
    http://support.apple.com/kb/ts4002
    Regards,
    -Norm G.

  • Can't send or receive mail

    I set up 2 gmail accounts, an icloud and a ymail on my ipad. They all send and receive perfectly when I use other people's internet, but my own connection doesn't let me send or receive mail from either the icloud or ymail accounts. THe gmail accounts were fine all the time.
    I am able to check my ymail on Safari, but the actual Mail app thingy doesn't work.
    I've tried everything, but I"m not very savvy when it comes to ports and all that stuff. I've tried to change internet settings etc but nothing works. I would really like it to work at my house! I've contacted my internet provider but they don't know anything about how to fix it.
    Also my apps for gmail chatting and imessage etc don't work at home either, but do elsewhere. I'm guessing something is being blocked but can't figure out what. Please help!

    When I try to access my mail, it searches (the icon whirls around) for a while and then reads:
    There may be a problem with the mail server or network. Check the settings for account "Hal" or try again.
    The server error encountered was: The connection to the server "mail.eisenbergagency.com" on port 25 timed out.
    If this error message is accurate, you are using the wrong port for the incoming mail server. Port 110 is the default port used for the incoming mail server with a POP account which should be entered by default when selecting POP as the account type when creating a POP account.
    Go to Mail > Preferences > Accounts and under the Advanced tab for the account preferences, enter 110 in the Port field in place of 25.
    Select OK when prompted to save the changed setting when exiting the account preferences.
    Go to Mail > Preferences > Accounts and under the Account Information tab for the account preferences at the SMTP server selection, select the Server Settings below for the SMTP server.
    Enter 25 in place of 26 in the Server Port field but if this email account and SMTP server is not provided by your internet service provider used for connecting to the internet, enter 587 in place of 26 in the Server Port field and when finished, select OK to save the changed setting.
    Test if this resolves the receiving and sending problems.

  • I can't send or receive mail!!!

    I am connected to the internet, and my other email program (entourage) is working fine, but Mail will not send or receive mail for some reason unbenknownst to me... 'Ping' is working fine. also, there are 5 pieces of mail which mail keeps refereshing as new mail even though they are not new anymore. please help!

    Welcome to the Forum Anton.
    Firstly, check out THIS PAGE just to make sure all your settings are correct.

  • Can't send or receive mail from certain e-mail address...

    Has anyone ever run into an instance where you couldn't send or receive mail to a 1 specific e-mail address? Even after adding the address to your contact list?
    Here's my situation. There is one person that is trying to e-mail me, but no matter what they do the e-mail won't come through to my icloud account. I seem to be the only person that's not getting the e-mail and even if someone else forwards or replies to this person it won't work. The first time I noticed it was a thread started by the e-mail address, then forwarded to a bunch of people by someone else. Everyone on the list got the message but me and was responding.. eventually 4 or 5 responses down the line I got someone's response with the chain of e-mails in it. I've tried getting the e-mail forwarded to me by various e-mails. Seems hit and miss. I did find that if I got the e-mail sent to my hotmail account then forwarded to icloud that worked. Trying the same thing through my work e-mail did not. If I tried to send an e-mail to this person originating from icloud to this person and cc'd my work and hotmail account. I didn't get the e-mail in my work or hotmail account nor did the person receive the message. Sorry if this is confusing, tried to make it as simple as possible. Any ideas about what could be going on? Only thing that comes to mind is that there is something about the message that apple is flagging as spam/junk and it never makes it through. (Nothing comes into my Junk mail folder either)
    Thanks,
    -G

    checked the ip address of the computer when its connected to the router using the command promt.(example.....ip address: 192.168.1.100; Default Gateway:192.168.1.1).
    Open an internet browser (ie, mozilla, netscape,etc.). Type at the address bar the default gateway (192.168.1.1). and you will see a username and password promt for your router. Leave the username blank and use admin for your password, if it doesn't work use the password you setup the router to..
    Once you see the setup page.... you'll be at basic setup sub tab under setup. Look for MTU. Set it to MANUAL and LOWER IT TO 1300.  Save the settings. Check your outlook if its working....If its Does't work do this
    Go to Applications and Gaming tab.
    Look for a port triggering sub tab. type it this way
    Application NameTrigger Port RangeIncoming Port Range
    application       triggered range     forwarded range
    E-mai                 l25 ~ 25                   113 ~ 113
    forwarded range is equevalent to incoming port rage...
    hope this will solve your concern.... 

  • I can't send or receive mail on ipad

    Can't receive mail on iPad
    Says connection failed

    Do you have a good wifi connection?
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this: Delete the account in Mail and then set it up again.
     Cheers, Tom

  • Can not send or receive "Mail"

    I've recently had a problem with "Mail" sending. After trying to research help on line, I gave up and reformatted with Leopard 10.5, with no success. So I topped that off with updating to "Snow Leopard" 10.6.8 now I can not do either receive nor send.   

    Follow Mail: Troubleshooting sending and receiving email messages

  • Mail Account is Stuck in Offline Mode-Can't Send or Receive Mail

    A friend's iMac (running Leopard) has a persistent Mail problem. His account is stuck in Offline mode (triangle icon with exclamation point). He cannot send or receive email using the Mail app. His account works fine using Safari. Comcast, the service provider, says all settings are correct.
    Suggestions, please!

    Greetings,
    It sounds like the Mail preferences file may be corrupt. Try this:
    Quit Mail if it's running.
    Go to Home/Library/Preferences and delete the com.apple.mail.plist file.
    Restart Mail and setup the account again; Mail will find the existing account folder automatically. Then see if the problem continues.

  • I can't send or receive mail on my iPod touch 4

    I have an iPod touch 4 and it stops receiving and sending mail. It states the user name or password  is incorrect.

    See:
    iOS: Unable to send or receive email
    It sould like a setting is incorrect.

  • Can't send or receive mail at different ISP

    I’m using Mail 1.3 (v606/624).
    When I’m at home – using my wireless Airport connection with my ISP - I am able to access my personal POP mail account (which I have through my ISP) and my school POP mail account on my iBook.
    When I go to my school (job) – using the school’s wireless connection with the school’s ISP – I am only able to connect (send/receive) to my school account. When trying to access my personal mail account, I am not able to make connection with their incoming or outgoing mail server.
    Is this problem unique to me or is this a normal situation? Is there something wrong with how I have configured the account in Mail? Is there something I need to do to be able to receive/send from my personal account at my school?
    I haven’t been able to receive a satisfactory reply from my ISP as to why I can’t connect to their servers while using the ISP from my school.
    A similar thing happened last summer when trying to access personal mail account from a hotel which offered wireless internet connection.
    Any suggestions/help would be welcome.

    Generally, you should be able to connect to and check any email account's incoming mail server to download new messages from any internet connection but depending on the ISP used to connect to the internect at that time, most prevent or have restrictions on using an SMTP server that is outside of the ISP's network or not provided by the ISP.
    Since you have this problem when connected to the internet via the WiFi connection at school, you need to check with the school regarding any restructions and not with your ISP.

  • Can't send or receive mail from Outlook

    just purchased a wireless router and hooked up recently. Can access the internet & outlook express but can't get my mail from outlook which is my main email account. Message says can't find exchange server. I can access Outlook from my laptop wirelessly at work but not at home.
    Any suggestions?

    checked the ip address of the computer when its connected to the router using the command promt.(example.....ip address: 192.168.1.100; Default Gateway:192.168.1.1).
    Open an internet browser (ie, mozilla, netscape,etc.). Type at the address bar the default gateway (192.168.1.1). and you will see a username and password promt for your router. Leave the username blank and use admin for your password, if it doesn't work use the password you setup the router to..
    Once you see the setup page.... you'll be at basic setup sub tab under setup. Look for MTU. Set it to MANUAL and LOWER IT TO 1300.  Save the settings. Check your outlook if its working....If its Does't work do this
    Go to Applications and Gaming tab.
    Look for a port triggering sub tab. type it this way
    Application NameTrigger Port RangeIncoming Port Range
    application       triggered range     forwarded range
    E-mai                 l25 ~ 25                   113 ~ 113
    forwarded range is equevalent to incoming port rage...
    hope this will solve your concern.... 

  • Can't send or receive mail using mail

    I am posting for a new Mac user. We don't know all the terms so please be patient. She can get to webmail at sbc..... and use but can't use Mail to send or recieve. Help!
    ibook running Tiger 10.4.4
    dialup connection with sbcglobal.....
    can use SBC webmail
    have checked pop and smtp connections with sbc
    Sbc says they can't help don't have mac mail instructions
    Can anyone help? Is there something we are missing?
    What good are they if they can't help?
    rosieag

    Authentication my ISP set to None in Mail---and
    tutorial has no such thing authentication for her in
    server settings? Also, under advanced
    authentication mine is Password and the tutorial has
    ........(for password) I assume. We entered her
    password.
    We know the ports are important. Hers are set to 25
    and 25. SSL is not checked
    Help me keep straight on your setting versus hers. For the sbcglobal, in Advanced the Port should be 110 -- this is for the Incoming POP3 server.
    In the Server Settings for the Outgoing server, the Port should be 25, and the Authentication set to Password, and the Username entry should be the full email address (this is different for some ISP, but SBC instructs to use the full email address), and of course the Password. In both place where Username is required, it should be the entire email address for her sbcglobal.
    Have I missed anything? Do you still have your setup working AOK?
    Ernie
    BTW, I am a 61 year old, grandfather, but perhaps a little geekier than some!

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