TS3899 Mail going to wrong folder

I have contact emails in my phone that are sending to my junk mail folder instead of my inbox. One contact is even marked as VIP. Can you help with this?

Jeff:
I have gotten hostname as you suggested, and thus far seen one Helo failure prior to that, so thanks for the tip.
The queue is running like 150k to 170k, I've got content filter off right in order to isolate problems.
This wrong account issue is causing some severe creditability issues with this server as you can imagine.
Thanks for the help.

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All mail going into spam folder

After upgrading to Lion all mail going straight to spam folder, even the addresses saved in address book. Any suggestions on how to fix?

Is the folder actually called "Spam" or do you mean the "Junk" folder?
A "Spam" folder is not part of Mail, while a "Junk" folder is.
If it is going to "Junk" then check for any Rules in Mail preferences that might be causing it. If there aren't any, try Resetting the Junk email filters in the Junk Mail tab of preferences.
If it is "Spam," then check with Gmail or whatever email service you are using that is routing it there at the server level.

Good mail going to Junk folder -- even Apple mail

I know there are other threads on this, but no one seems to have a resolve for it.
Mac OS X 10.6.8
Just got my computer repaired at Apple, new harddrive, new video card. So it's starting anew.
However, even my MacBookAir is putting my GOOD MAIL in my JUNK FOLDER. So it's universal on all my devices.
Why is my mail going to my junk folder. It's annoying to have to check every single piece of mail with "this is not junk" and then drag it to the IN box. And then even that doesn't work. I'll still receive the email from the same sender back into my Junk Folder.
I see a LOT, hundreds, of VIEWS for this issue, but no one is yet to resolve it.
Hope someone can solve it. Thanks

Well, let's put it this way, it was never a problem before. A new harddrive was installed on my computer so I'm starting from scratch. I have no "rules" set yet. My mail supplier is MAC --.mac, .icloud -- mail. So my provider is MAC or APPLE I guess. It's mac mail.
Everything is set to "default" right now. I followed someone else's instructions to RESET the Junk Mail. Did that.
But I don't know any other proceedures to take to stop ALL MY MAIL from going into the JUNK EMAIL BOX.
Never did that before, so there must be some setting, or not, that is causing it to do that.
I have "enable junk mail filtering" checked. The following types of messages are EXEMPT, my address book, previous recipients, messages using my full name, all checked.
Certainly "previous recipients" should not be sent to the junk folder if that option is checked to be exempt.
What's left?

Mail going to wrong account 2

I amm also having mail going to th wrong accounts, luckily it is only happening to few out of 170+ accounts.
Pterobyte- I seen your suggestions on the other similiar post and cannot seem to find anything wrong in those areas.
I am enclosing current postconf & smtplog for your info.
Let me know if there is anything else you need.
Last login: Mon Oct 30 15:00:59 on console
Welcome to Darwin!
Skilster:~ admin$ postconf -n
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
html_directory = no
inet_interfaces = all
mail_owner = postfix
mailboxsizelimit = 0
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
messagesizelimit = 0
mydestination = $myhostname,localhost.$mydomain,localhost,mail.skilonline.com,skilonline.com
mydomain = skilonline.com
mydomain_fallback = localhost
myhostname = mail
mynetworks = 192.168.10.250/32,65.66.91.249,127.0.0.1/32,192.168.4.0/24,192.168.1.0/24,192.1 68.2.0/24,192.168.3.0/24
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpdclientrestrictions = hash:/etc/postfix/smtpdreject
smtpdpw_server_securityoptions = login
smtpdrecipientrestrictions = permitsasl_authenticated,permit_mynetworks,reject_unauthdestination,permit
smtpdsasl_authenable = yes
smtpdtls_keyfile =
smtpduse_pwserver = yes
unknownlocal_recipient_rejectcode = 550
Skilster:~ admin$
Oct 30 15:08:47 Skilster postfix/cleanup[787]: 80990E5F489: message-id=<20061022212104.93FE620CD54@mail>
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: mail for [127.0.0.1]:10024 is using up 4001 of 4179 active queue entries
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: you may need to reduce smtp-amavis connect and helo timeouts
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: so that Postfix quickly skips unavailable hosts
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: you may need to increase the main.cf minimalbackofftime and maximalbackofftime
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: so that Postfix wastes less time on undeliverable mail
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: you may need to increase the master.cf smtp-amavis process limit
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: please avoid flushing the whole queue when you have
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: lots of deferred mail, that is bad for performance
Oct 30 15:08:47 Skilster postfix/qmgr[67]: warning: to turn off these warnings specify: qmgrclog_warntime = 0
Oct 30 15:08:47 Skilster postfix/pickup[66]: BC96AE5F48A: uid=27 from=<[email protected]> orig_id=03CF9A19CEA
Oct 30 15:08:47 Skilster postfix/cleanup[777]: BC96AE5F48A: message-id=<[email protected]>
Oct 30 15:08:47 Skilster postfix/qmgr[67]: 28868E5BFB4: from=<[email protected]>, size=2651, nrcpt=3 (queue active)
Oct 30 15:08:47 Skilster postfix/qmgr[67]: 28877E51AD7: from=, size=3928, nrcpt=1 (queue active)
Oct 30 15:08:47 Skilster postfix/qmgr[67]: 28877E56F87: from=<[email protected]>, size=1672, nrcpt=13 (queue active)
Oct 30 15:08:47 Skilster postfix/pickup[66]: E3D88E5F48E: uid=27 from= orig_id=03CFEA2EE0E
Oct 30 15:08:47 Skilster postfix/cleanup[782]: E3D88E5F48E: message-id=<20061027025516.2F93A90A4A9@mail>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 2887EE50216: from=, size=3754, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 288B2E5E899: from=, size=4429, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: 1F16CE5F492: uid=27 from= orig_id=03D019FE1A7
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 288BDE4A388: from=<[email protected]>, size=2147, nrcpt=6 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 288D4E4D52A: from=<[email protected]>, size=1585, nrcpt=5 (queue active)
Oct 30 15:08:48 Skilster postfix/cleanup[787]: 1F16CE5F492: message-id=<20061027095250.C308295642D@mail>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 288D7E58445: from=, size=4019, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28909E4EE47: from=, size=4369, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: 52EE5E5F493: uid=27 from=<[email protected]> orig_id=03D0BA2A565
Oct 30 15:08:48 Skilster postfix/cleanup[777]: 52EE5E5F493: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28928E5E8E8: from=<[email protected]>, size=2285, nrcpt=9 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: 774A7E5F494: uid=27 from=<[email protected]> orig_id=03D0BA4DB9D
Oct 30 15:08:48 Skilster postfix/cleanup[782]: 774A7E5F494: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28930E5CDD9: from=<[email protected]>, size=1953, nrcpt=2 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: 8F19CE5F496: uid=27 from=<[email protected]> orig_id=03D0EA0B1AE
Oct 30 15:08:48 Skilster postfix/cleanup[787]: 8F19CE5F496: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 2896CE4F622: from=<[email protected]>, size=2669, nrcpt=6 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: 9B98EE5F497: uid=27 from=<[email protected]> orig_id=03D10A15914
Oct 30 15:08:48 Skilster postfix/cleanup[782]: 9B98EE5F497: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 2897BE4D773: from=, size=4071, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 289AAE4E89C: from=, size=4309, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: B375BE5F498: uid=27 from=<[email protected]> orig_id=03D16A488A8
Oct 30 15:08:48 Skilster postfix/cleanup[787]: B375BE5F498: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 289B4E51D1F: from=, size=4524, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 289C3E5E56E: from=<[email protected]>, size=1512, nrcpt=3 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28A26E4C8E0: from=<[email protected]>, size=2012, nrcpt=10 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: C9531E5F499: uid=27 from=<[email protected]> orig_id=03D1EA4D844
Oct 30 15:08:48 Skilster postfix/cleanup[777]: C9531E5F499: message-id=<[email protected]>
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28A58E4CCC0: from=<[email protected]>, size=2193, nrcpt=4 (queue active)
Oct 30 15:08:48 Skilster postfix/qmgr[67]: 28A74E510AE: from=, size=3944, nrcpt=1 (queue active)
Oct 30 15:08:48 Skilster postfix/pickup[66]: E1433E5F49A: uid=27 from=<[email protected]> orig_id=03D219EE5EA
Oct 30 15:08:48 Skilster postfix/cleanup[782]: E1433E5F49A: message-id=<[email protected]>
Oct 30 15:08:49 Skilster postfix/qmgr[67]: 28A83E50BA2: from=, size=5396, nrcpt=1 (queue active)
o.com.tw>, relay=none, delay=5097, status=deferred (delivery temporarily suspended: host mx2.mail.tw.yahoo.com[203.188.197.10] refused to talk to me: 453 Mail from 65.66.91.249 not allowed - [90])
Oct 30 15:09:48 Skilster postfix/qmgr[67]: 2FE66E5EE43: from=<[email protected]>, size=2077, nrcpt=2 (queue active)
Oct 30 15:09:48 Skilster postfix/pickup[66]: 265E0E5F8D7: uid=27 from=<[email protected]> orig_id=04806A06335
Oct 30 15:09:48 Skilster postfix/cleanup[835]: 265E0E5F8D7: message-id=<[email protected]>
Oct 30 15:09:48 Skilster postfix/qmgr[67]: 2FE9BE4EDC0: from=, size=4463, nrcpt=1 (queue active)

Jeff:
I have gotten hostname as you suggested, and thus far seen one Helo failure prior to that, so thanks for the tip.
The queue is running like 150k to 170k, I've got content filter off right in order to isolate problems.
This wrong account issue is causing some severe creditability issues with this server as you can imagine.
Thanks for the help.

Incoming messages going to wrong folder

I have no rules set for mail and I have messages that should be in my inbox automatically showing up in another folder. I think I previously had a rule set but have deleted all of my rules and the problem persists. Does anyone know of other settings I need to check?
Thank you

quit Mail go to the folder home directory/library/mail and delete the files MessageRules.plist and
MessageRules.plist.backup
start Mail and it ought to behave now.

Mail going to wrong account

Two of my mail servers that I manage are delivering mail to the wrong account
for example some emails sent to say [email protected] are ending up in [email protected]
If you look at the header sam is not a recipient nor is she a forward in aliases
any help would be greatfully recieved

These are possible causes for an e-mail to end up in the wrong place:
-additional shortnames in WGM
-forward set in WGM
-a .forward file in the user's mail directory
-an alias in /etc/postfix/aliases
-an alias in /etc/postfix/virtual
-a sieve script
-a bcc
-a catchall account
-an autoforward by the original recipient
Hope I didn't miss any.
You should check all these possibilities. If you still need help, post relevant log entries and the unmodified output of postconf -n

Incoming mail goes to wrong mailbox

I recently created a rule in Mail to send all messages from a certain address to a specific mailbox. Trouble is, now about 50% of ALL my mail goes to that mailbox (instead of the Inbox), even if it doesn't come from the address specified in the rule.
What do I need to do to make sure that incoming messages not otherwise directed by one of my rules all end up in my Inbox?

It sounds like an error in the mail rule. Pay particular attention to the Any or All criteria.
Captfred

Mail goes to wrong box

My incoming mail automtically goes to a deleted messages folder without going to my inbox. I obviously have clicked the wrong button, but I can't seem to figure it out. Any ideas would be appreciated. Thanks.

Have you confirmed that both the Addressbook and the Previous Recipients info is present and complete? For example, if the Previous Recipients were somehow corrupted, then all messages would go there regardless of whether in the AB. For the Rule as written with the OR, both address listing would have to be identical. I would think you meant a test that would use AND.
But having noted this, I would not expect every message to trigger the move, unless something has gone wrong with one of the source listings. In the Finder, open Home/Library/Applications Support/AddressBook. Check the date of last modification of the file named MailRecents.v4 is it recent or stale?
Ernie

Importing to AE files - goes to wrong folder

I looked in the AE FAQ, didn't see the answer to my question, so here goes.
I am using AE with editing video, meaning I only use AE for some basic things. This is one of those times where my lack of knowledge is driving me mad.
When I went to import a clip, AE directs me to a folder from an old project. This happened once before, and I fixed it, but can't remember what I did. Any help would be appreciated, as I hate navigating around to a new folder all the time. I am obviously doing something wrong with the preference, workflow, or both.
Cheers,
Douglas

You're doing nothing wrong. AE will remember your new folder after you have quit and re-launched it. Ages old design flaw in the way it handles this...
Mylenium

All mail going in Junk folder

Since upgrading to Mavericks all my mail is going straight into my Junk folder apart from a trial email I sent to myself. It seems that it is not recognising genuine mail sent from anyone other than people in my contacts.
Has anyone any idea how I can change this from happening?

Have you made any changes to the junk filter in Preferences > Junk Mail > Advanced? Try this:
1. Go to Preferences > Junk Mail, disable junk mail filtering, then enable it again. This resets the rule that governs what the junk filter does.
2. Choose either Training or Automatic mode (it doesn’t matter) and leave the other options checked. Click Advanced to see how the junk filter rule is defined now if you want, but don’t touch anything there.
3. Reset the junk filter database (Preferences > Junk Mail > Reset).

"Good" mail going into Junk folder

For the last 2-3 weeks I have started seeing my "good" mail, get delivered to my junk folder. This is mail that I've been receiving for months or even years. None of this mail is personal: some of it is from politicians, some are recipes, one was my place of employment, Macworld. Occasionally I'll send myself an email from my .mac account to my .mac account and it ends up in the junk folder. Almost everything that's going to my junk folder are emails that I have signed up for at one time or another. I'm getting "true junk" delivered there, too.
Any ideas why this is happening and what I can do to reverse the trend? Yes, I'm hitting "Not Junk."
Thanks.
Chip

Do you have two different accounts forwarded to one? That's not good.
On your wife's account, your e-mail messages are junk because they aren't hers. The best thing to do is have separate e-mail accounts. You could also create a rule to send your email into a different folder before the junk filter sees it.
In the future, please start your own discussion topic.

Incoming mail going into Drafts folder

I don't have any mail rules set. I get hundreds of emails a day all going to my Inbox (or Junk). Mail from one particular sender goes into my Drafts folder so I usually miss it. How can I stop this?

Mail>Preferences>Junk Mail
Uncheck the 2 boxes marked below.

Mail going into junk folder that's not junk

I have tons of emails suddenly going into my junk folder, but they are not even being marked as junk email. These are emails that used to always come in fine. It's happening to all my accounts, so I don't think it's to do with the provider, especially since one is my Mac account. Any idea what's going on?

Mail>Preferences>Junk Mail
Uncheck the 2 boxes marked below.

Mail goes to BULK folder , how to send it to the INBOX folder

When I try to send mail throgh the java mail concept it is going to the bulk folder , my requirment is to send the mail to the inbox , is anything i have to set to send the mail to the inbox.
Thanx in advance
Have a nice day.

I think its nothing to do with java mail api, it the mail service provider which filter the incoming mail and thinks that it is a junk mail adding it to the bulk folder. If you can open the email and mark the email through which u are sending mails as not junk, then the future email throug this address will be delivered into inbox.

I have mail going to junk folder, that is not marked as junk

I have been using mac for almost a year and I starte dusing the mail app that comes with the os, I have sevral email accounts on it, some mail that has never been marked as junk is going to the junk folder and when i click on the junk icon it markes it as junk click on it again and unmarks it as junk then i transfer it to inbox but the next email will go to junk, this is happaning with some email from people i dont have in my adress book, and emails from twitter and facebook. is there a way i can mark certain senders as safe? for it to go into the inbox instead of junk?
please let me know
many thanks
Jason

Can't you turn it off completely?
I ave not much experience with spam/junk handling in Mail. I am not sure whether marking a mail as spam/junk it will be remembered always. There are third party spamfilters that you can install. I do not use them.
Lex

TS3899 Mail going to wrong folder

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