TS3899 My email is not letting me send mail, I have optonline can someone please help

Hello,
I cannot send out emails from my optonline account from my iphone.  Can someone please help?  It says that the optonline server for outgoing mail failed but the server name and everything automatically came through when I set up my email.  It then asks for a domain and host name.  It there a general domain and host name just for optonline?

Try to delete and re adding the account, but make sure you know your current server settings, you can find those in the phones settings.
If that does not fix the issue, then it is most likely due the the outgoing mail server settings, I would google how to add a optonline email account to iphone, and you will be able to find those settings, if not i would give the provider of that email a call and ask them for the most up to date outgoing server settings for the iphones.
let me know if this helps.

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