TS3899 My iPhone 4s will receive emails but refuses to send them saying my server does not recognise the account... Help!

I cannot send emails regardless of wifi connection but an read them no problem I don't understand the problem

Check your iPhone's Email settings in Settings/Mail, Contacts, Calenders then selec the account. Make sure the Outgoing Mail Server is properly set. It may or may not be the same as the Incoming server. Contact your email provider for the proper address. If the address is properly set try trunning "Use SSL" off as well as ensuring the proper username and passord is enter here as well.

Similar Messages

  • TS3276 I can receive emails but I cannot send them. I have recently renewed my password. What do I do to send emails please?

    Help! I can receive emails but I cannot send them. I have recently changed my password. What am I doing wrong?

    You need to open Mail>Preferences>Accounts>"Account Information" tab>and there input the required information for your Outgoing Mail Server (SMTP).  Your Internet Service Provider will have the required information to give you to input here.  Make sure that you also click at the end of the line "Outgoing Mail Server" on the arrows to get the dropdown list, and there click on "Edit SMTP Server List" and fill in the data in that resulting window also.

  • I can receive emails but i cant send them through my school network

    I can receive emails but i cant send them through my school network.... its a @student.umass.edu  the tech at the store used the host names as mail-c.oit.umass.edu. The outgoing mail server he put in was smpt.mail-c.umass.edu  can someone please help me?

    Did you already check this article? iOS: Unable to send or receive Mail

  • Recently I joined bluemail to try fix this problem I can receive emails but can't send them

    I can't send emails from my gmail account I can receive emails but can't send them

    HI Liszt333,
    Please speak with your mail provider about this issue, they can talk to you about blocked ports and site compatibility.

  • HT4528 Iphone 4s I can receive emails but can't send them? any suggestions

    I can receive emails from my Iphone but can't send them.
    I can send and receive emails from my Mac.
    Any idea's on how to fix this on my Iphone. 
    Thanks for the help!
    Michelle

    I was advised to delete the server and reenter the sever details again and it's working.
    Thanks for your advise Eric

  • I can receive emails but can't send them. Auto set up created mail account separate from account migrated from a PC. Migrated account receives but doesn't send; other account didn't work

    Phoned internet provider, TPG & talked through resetting passwords then the migrated email temporarily allowed emails to send, then quit again, but still receives emails.
    Why will my Mac receive emails but not send them? The mails settings for POP & SMTP are same.
    Closed the original mail account on the PC but didn't help - had to reopen it to send this email.
    Detail from Mail Connection Doctor on my MacBook Pro, under WROTE says:
    VIDL 437,
    then later quits.
    Is this relevant? Does this mean anything?
    I'm a bit technically challenged.Good at Adobe software but not mail, internet or hardware.  Has anyone fixed a similar problem?
    Theger.

    Phoned internet provider, TPG & talked through resetting passwords then the migrated email temporarily allowed emails to send, then quit again, but still receives emails.
    Why will my Mac receive emails but not send them? The mails settings for POP & SMTP are same.
    Closed the original mail account on the PC but didn't help - had to reopen it to send this email.
    Detail from Mail Connection Doctor on my MacBook Pro, under WROTE says:
    VIDL 437,
    then later quits.
    Is this relevant? Does this mean anything?
    I'm a bit technically challenged.Good at Adobe software but not mail, internet or hardware.  Has anyone fixed a similar problem?
    Theger.

  • TS3899 Can receive emails but can't send them

    Hello ~I can receive emails on my phone but am unable to send any out.  Any ideas on why this happening? I have contacted our email provider and everything is good on their end.  Thank you in advance!

    If you think there is something wrong with the phone, then make an appointment at the Genius Bar to get it checked. I'm just telling you what I know about mail and how it works. Does GoDaddy tell you that you have a POP account? Again, the error that you are seeing is that the server is rejecting the settings you have for the outgoing mail SMTP server. Believe me, I would have changed email providers a lot quicker than 2 years if I could not send mail. Something in your SMTP setting is wrong. Did you verify that the username and password are in every section, even where the phone reports optional? That is one of the things mentioned in the support page. The handling of mail is in two pieces. There is the incoming server, which is how you receive mail. That is completely separate from the SMTP server which is how you send mail. The two function separately, and you can receive mail and not be able to send and vice versa. It all has to do with settings.
    No matter what you paid for the phone the error isn't coming from the phone, unless you do not have a setting right. I would be frustrated as well, but it has to do with your email provider.They should be able to see how your email client is pinging the email server and tell you where the error is.
    I'll ask this question again, do you have another email account on the phone? I'm trying to understand if you have another SMTP server on the device for a different provider.

  • IPhone 5 receives emails but won't send them

    -- now sorted thanks to Judian35's reply (Jan '13) to a previous query. Worked a treat, but the email sending should've worked first time surely? Seemed a strange sort of fix to me. Diesels and hydraulics more my bag....

    You will need to go to your email settings  - SMTP outgoing mail server and make sure the password is correct.

  • I can receive emails but can't send them

    I can receive emails on my ipad but cant send them.  I have checked the settings and they seem ok so what can the problem be?

    If you had a password for incoming mail make sure you use it for out going mail too.
    or check that it is the correct info atleast.
    Just because it recieves only means you got incoming info correct most likely need to correct out going.
    If you use outlook on your computer , just look up account and properties, this will list correct info to use except the password will be all *'s.
    If not sure ask your ISP, internet service provider, and ask for the info but you will still have to supply your password.

  • HT5085 I can receive emails  but I cannot send them

    I can recieve emails but cannot send them

    Go to Mail>Preferences. Select the account that you cannot send e-mails. What does the line item, "Outgoing Mail Server" say? If none is selected, select one that best associated with the account.

  • TS3899 I can receive email but unable to send or respond on my iPad.  Also if I am relying on my cellular data away from home I cannot send email.

    I can receive email through my local carrier but unable to send emails.  This also applies when I want to send messages..  This just occurred in the last few days.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Just got an Iphone - Receives email but can't send email to anyone ( POP ). Error Message : "The recepient ... was rejected by the server because it does not allow relaying."

    Just got an Iphone - Receives email but can't send email to anyone ( POP ). Error Message : "The recepient ... was rejected by the server because it does not allow relaying." Please help............

    Hi johnnytoo!
    I know it's aggravating when you need to send an email and it doesn't go through! I have a link that provides step by step information from Apple's website that should resolve this for you.
    http://support.apple.com/kb/TS3899
    Please post back with your results, and have a good day!
    Christina B
    VZW Support
    Follow us on Twitter @VZWSupport

  • My iPad 2 will receive Email but will not send it . Any Suggestions ?

    I have recently acquired an iPad 2 which I have attempted to set up .
    It will receive Email but will not send Email .In outgoing mail I have
    SSL turned on and the server Port is 465 . I have previously tried Server Port 993
    and Server Port 857 with negative results. Any suggestions ?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS3276 I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone

    I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?

    Thank you for heading me in the right direction.  I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information).   I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)??  In the Advanced box I clicked on "Use custom port:  465" and checked "Use Secure Sockets Layer."  Authentication:  Password; I have correct User Name and Password put in.  After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there. 
    What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message:  "Cannot send message using the server smtp.att.yahoo.com (etc.).  The SMTP server doesn't support TLS(SSL) on port 587.  Verify your account settings and try again."  That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails.  I guess my next step is to contact my email service provider, AT&T, and see if they can help me.  Thanks, again, for taking the time to respond and for giving me your input!  Much appreciated!

  • HT201320 my yahoo account will receive emails but I cannot reply or send. why ??

    my yahoo account will receive emails but I cannot reply or send back, says is not responding.

    How could anyone possibly know?  You've chosen to not provide any details of what happens when you try.
    We're not mind readers.

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