TS3899 My mail account shows 1340 unread emails, yet the inbox is empty with no subfolders.

My "Mail" app shows that I have 1340 unread emails in red.  When I go to the inbox, it says 1340 unread emails, yet there is none in the inbox.  I have checked my mail provider adn there is no emails there either. 

First if you have multiple inboxes please make sure that you're looking at the all inboxes category. If this is correct then try removing the account and adding it back. If no joy
Try a Restart. 
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
 Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
Here is a link to their contacts with most of the information below. 
http://www.apple.com/contact/

Similar Messages

  • My mail icon shows 1380 unread emails.  The correct amount is zero.  How do I correct this.

    My mail icon on the main page shows 1380 unread emails.  Correct number is zero.  How do I fix?

    Tap Settings > General > Reset > Reset All Settings
    * No data is lost due to a reset
    If that doesn't help, restart your router.

  • HT4528 Mail icon shows 320 emails. I cleared out my email account of any unread emails and the icon hasn't changed

    How to I clear the mail icon on my iphone 5 that shows 320 unread emails. All subfolders are clear as well.

    1. Double-click the Home button reveal the Task Bar
    2. Hold the Mail icon down for a minute or two until the minus sign appear
    3. Hit the minus sign to close the Mail icon

  • Mail icon shows 3 unread emails but I've read them all

    Can not seem to get rid of 3 unopened emails on mail icon. I checked all accounts and mailboxes?

    you could create a smart mailbox to filter unread emails, go to mail menu, mailbox>create smart mailbox, and choose the unread email rule. then look in the smart mailbox to see which emails show up.
    you can also select the option you would like for dock unread count, go to mail>preferences>general.
    hope this helps

  • HoHow do I empty the mail "sent" box of "unread" emails -  when it's already empty?

    My email account (apple mail) says I have 230 unread emails in my sent folder.  That folder was emptied by me just now.  I don't see any messages to either open or to delete.  What do I do to get rid of this message?

    I Meant to write - as part of my question - that I'm using an apple mini-pad.  Not a MacBook pro or other as stated above. 

  • Why did my mail account suddenly erase all emails and now will not sync with my quickbooks?

    I have quickbooks for Mac and it syncs to my mail account with my laptop everytime I email an invoice or an estimate.  The other day I went to send an estimate and it will not allow me to send, receive or see any of my previous emails.  Anybody have a solution?  Also does anyone else think it is ridiculous that Apple does not provide any tech support unless you pay?  I just bought my Mac Book one year ago and have already had to replace my charger ($95) and now they are telling me they can't help me unless I pay $50....Um I find that crazy excessive considering I paid $2400.00 for my computer...... 
    Anyway, please help!

    Are yo trying to sync via wifi?
    If so:
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    Otherwise try restoring from backup

  • My phone is showing one unread email though my inbox is completely empty.  So annoying, please help!!

    It is gmail in case you need to know that.

    Quit Mail. Force quit if necessary.
    Back up all data. That means you know you can restore the Mail database, no matter what happens.
    Triple-click the line below on this page to select it:
    ~/Library/Mail/V2/MailData/Envelope Index
    Copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder
    from the menu bar. Paste into the box that opens (command-V), then press return.
    A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
    Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK.
    Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

  • Unseen Unread email in outlook inbox

    Ok i've got a couple inboxes when I delete all the emails within the inbox it still says that i've still got unread email in the inbox.
    I've since this pass but can't remember how to fix this.
    Cheers,
    Brett

    Go down to Search Folders
    - Right click on Search Folders and create New Search Folder leave default "Unread Mail1" and click OK
    - Right click on the new “Unread Mail1” folder and choose “Customize this search folder”
    - Click on Browse
    - Select the checkbox for “Search subfolders”
    - Press OK and OK again.
    - Right click on old "Unread Mail" Folder and delete.

  • I have an iPhone4. I am unable to open my Mail icon - the screen comes up blank even though the icon shows 182 unread emails waiting. I uninstalled my email accounts and re-installed them - no change in the problem. Other apps work.

    On my iPhone4, when I hit the Mail Icon I come up with a blank screen, though the Icon shows 182 unread emails waiting to be viewed. I uninstalled my mail accounts, and then re-installed them with no success. Other apps work fine

    On my iPhone4, when I hit the Mail Icon I come up with a blank screen, though the Icon shows 182 unread emails waiting to be viewed. I uninstalled my mail accounts, and then re-installed them with no success. Other apps work fine

  • My Mac Mail shows 112 unread emails. I cannot find where these unread emails are?

    My Mac Mail shows 112 unread emails. I cannot find these unread emails anywhere. I have deleted the account and then readded and they still show up. Do you have an idea how i can fix this?

    Back up all data. Rebuild the mailbox.

  • Mail Account shows unread mail but I can't find it

    In the process of adding some new mail accounts due to a merger of my cable carrier the "help" line told me to delete any existing mail accounts. I followed his advice and clicked "delete" on one account but it did not remove the folder from my list of accounts (below the inbox). Now my email sent to that address continues to go into that account but it does not get into my Inbox and if I click on the account no mail shows in the mail screen. My Mail icon at the bottom of the screen shows 9 new emails but I can't find them. They are all in the "cancelled" account.
    Does anyone know what to do in order to get those emails placed in my Inbox?

    First off, how important are these files? If you absolutely need these files and you don't have a backup you will need a recovery program to ensure that you recover the files. If you try and recreate your mail account and keep using the computer you may erase the possibility of recovering these files. Normally when you delete the account the POP folder is deleted. If you have a backup I would recommend you getting the files there.
    You can try the following:
    Your mail may still be there somewhere in /Users/USERNAME/Library/Mail/
    Inside this folder there will be a Mailboxes folder and a POP-something folder if you use pop. There may also be a cancelled folder here.
    You will need to recreate your mail account first. You will need the POP server and the SMTP server address if you use POP. After you have re-created your mailbox you can try to import your old mail from one of the folders mentioned. /Users/USERNAME/Library/Mail/cancelled is maybe where you will need to import from. USERNAME is your logon username.
    PowerBook G4   Mac OS X (10.3.9)  

  • IPhone 4 showing 662 unread emails but non exist!!

    After upgrading to ios7 (BIG mistake, it is horrible, icons look like a child has designed them and the colour scheme is terrible) one of my email accounts is showing 662 unread emails but there are non there.
    I have tried switching the account of, rebooting then back on again as I read on the forum but it didn't work.
    Any ideas?

    Found the solution and it was really simple.
    When you do actually have a new mail in the mailbox go to edit>select all> mark as unread
    Then go back and edit again, this time select all>mark as read
    And the notification of 662 unread mails dissapeared:)

  • IPad- on Yahoo pages the mail icon with the red number indication shows email.  When I tap, it asks me to sign in again. I do. It takes me to yahoo mail but there is nothing.  All the folders are emptied. All mail is either read, trash, or deleted.

    iPad- on all Yahoo pages the mail icon with the red number indication shows email.  When I tap, it asks me to sign in again. I do. It takes me to yahoo mail but there is nothing.  All the folders are emptied. All my mail is either read, trash, or deleted. Also, when I tap on the mail app on iPad home page, gmail is no problem but for yahoo I get error: no password for yahoo. Go to Mail Account Settings and enter password.  I'm stuck. Suggestions?  Thank you.

    Ask and you shell receive.....lol
    Go to your Gmail account in the browser.
    Hit the folder icon that brings up the folder selection.
    Scroll down to the bottom and select desktop version.
    The broswer will refresh and bring up your gmail account as though you were looking on it on the computer.
    The go to the upper right corner and select settings.
    Then go to forwarding and pop/imap
    Go look at pop download
    There you'll find 3 numbered lines
    Go to 1. Status
    And select enable pop for all mail
    Then save the settings
    Once you have done that you can go back to BlackBerry device settings and sync your mail or wait for it to sync it's self.
    Let me know how it works out.
    I just did it and it sync within minutes.

  • HT1688 I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account.  But my phone will not delete a mail account.  And the phone is getting really hot and battery was full 2 hours ago and now at 25%.

    I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account.  But my phone will not delete a mail account.  And the phone is getting really hot and battery was full 2 hours ago and now at 25%.

    Well, you don't say what happens when you try to delete the account. So I don't know what else to recommend. However, if your phone is not charging, is that the mains charger or the computer USB? Also, if it not showing any change to battery percentage, then something is wrong with the software. The next step in user troubleshooting after the reset is a restore from backup. However, considering the condition of the phone right now, I would be more than willing to say your backup is going to be corrupt. But you can try. If that does not fix the device, then you restore as new, not from a backup. If the phone works, then you can try restoring the backup again, but if it messes up, you are going to have to restore as new again. If the restore as new does not work, then you need to make an appointment at the Genius Bar or Authorized Apple Service Provider to get the hardware checked.

  • Mail icon shows (1) unread msg, but all msgs are read

    Yesterday, my mail icon showed one unread message. When I clicked on the app, there were no new messages, but now the (1) won't go away. How do I get the (1) to go away?
    null

    I also have the badge showing unread emails at a higher number than emails in my inbox. I think it may be because i deleted a number of emails from iPhone in box without opening them because i had already read them on my Mac. How can i reset. Home/sleep buttons don't do the job. Other remedies?

Maybe you are looking for

  • Importing vm created on vm server in vm manager

    Hi all, I have created a vm with virt-install on the vm server.This only created a hardisk image file at the location which i specified as /OVS/running_pool/vm_name and one configuration file in /etc/xen. when i try to import this vm in the vm manage

  • Itunes application not opening due to an unknown error (13010)

    itunes not opening due to an unknown error (13010) Mac OS 10.4.11

  • Import dll

    I am trying to import a dll. All of it. I will need almost all of the functions. I have tried using the Import Library Function Node, but I realized that it is very time consuming. Also, there are functions spanning too many different header files. s

  • My Audio Book I downloaded is not working

    I downloaded an audio book and it only let me listen to part one - the first 5 hours... now it says it is still playing but after 50 seconds of part 2 the sound stops but the time keeps running. What is going on? I want to listen to the other half of

  • Dynamic binding from a  XML to pdf forms

    When i tried to prepopulate data from a XML to a drop-down list box, I am getting the values displayed in the PDF preview tab, but when I save the form as a PDF and open the PDF the vales are not getting pre-populated. Pls. resolve this issue for me