TS3899 my new 5s will receive but not send mail?

my new 5s will receive but not send mail?

Hi, first ReBoot your phone.
Then check your account is set up correctly including your passwords..
Settings - Mail - Account

Similar Messages

  • I phone will receive but not send mail

    Please help with ipnone (original) not able to send email messages. I receive a prompt that says cannot connect. Phone keeps trying forever. I get the same response until I finally delete the outgoing message.

    Is this with your MobileMe account, or with another email account?
    If the former, did you transfer your MobileMe email account settings from your Mac to your iPhone via the iTunes sync process, which is selected under the Info tab for your iPhone sync preferences with iTunes?

  • My o2 email will receive, but not send on my ipad

    My o2 email will receive, but not send. I've got other email accounts on the ipad & they all work OK. The o2 mail account used to work properly, but I needed to remove the account & since I've put it back on, it won't work on my ipad. Works ok on android mobile phone. I've checked the settings & spoken to o2, but they couldn't solve! It may be since I've joined the cloud? Any advice, gratefully received. Thanks.

    Recheck the settings once again.  There is something wrong.  And it seems to happen to O2 people with some regularity.    Google o2 mail settings and you will get a page with the details.  Pay close attention to the port setting, you may need to change it on the pad, and that may be the problem.

  • Additional email address will receive but not send

    My .mac email address works fine, sending and rerceiving in "Mail" I have another email address with virgin.net. which will receive but not send. I get a pop-up window saying "cannot send using smpt mac.com" (this is the server selected for my .mac address account) I have tried selecting the virgin smpt server but that doesn't work either. What should I do?
    Thanks for all suggestions
    Rob
    imac G5 isight   Mac OS X (10.4.2)  

    Most, if not all ISPs block the use of SMTP servers that are outside of their network (or not provided by the ISP) on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of the network on Port 25 but some block its use regardless.
    Sounds like BT Broadband allows the use of an authenticated SMTP server that is outside of their network on Port 25 and the virgin.net SMTP server must not be authenticated.
    Are you accessing an email account and SMTP server provided by BT Broadband with the Mail.app?
    Something to try.
    Go to Mail > Preferences > Accounts and under the Account Information tab for the virgin.net account preferences at the SMTP server selection, select the Server Settings button below.
    Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
    If this doesn't resolve the problem and you are accessing an email account and SMTP server provided by BT Broadband in Mail, select/use BT Broadband's SMTP server to send mail with your virgin.net account which is invisible to all recipients.
    These SMTP server restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.

  • Email will receive but not send after installing os7 on iPhone 4S

    Email will receive but not send after installing os7 on iPhone 4S.   Checked all settings against iPad and second 4s phone and they appear identical.  Other devices work fine.

    Thanks Spaidr,
    That was part of it.  I did an end-around by setting up an alternate outgoing (send) server which was the same as the primary, identical settings, name, password.  I deselected the primary and used only the secondary.  Reboot as you suggested and Voila!  Something must have been corrupted in the primary.
    Thanks and hope this helps others.  

  • Trying to set up mail.. will receive but not send

    Trying to set up mail....  will receive but not send.  Already called internet provider.  They said ask Apple.

    Hi ...
    Mac Pro, Mac OS X (10.7.2), Lion.
    From the Lion Help viewer ...
    If you can’t send messages
    If the Send button is dimmed or you see an alert that your message can’t be sent using the outgoing mail server, you might not be able to send messages. Here are some things you can try:
    Make sure the outgoing mail server is specified correctly, as directed by your email service provider.Verify your outgoing mail server
    If you try to send a message and a dialog appears saying you need permission, an administrator has limited the email addresses you can correspond with. Click the Ask Permission button.Request permission to send messages
    Choose Window > Connection Doctor, and follow any instructions displayed in the Details column. Check whether there is a problem with your outgoing mail server or a firewall, if applicable, or if there was a login failure. If the Connection Doctor indicates a firewall problem:Verify there is no firewall software blocking email traffic on port 25, 465, or 587.Check whether you’re affected by another firewall. This could be either software installed separately from Mac OS X or built into an Internet sharing router, or software administered by your Internet service provider. Contact the appropriate person to find out whether a firewall exists.
    You may be able to send messages from only a certain location. For example, if you send messages from school, you may not be allowed to send messages using the school’s outgoing mail server when you’re at home. Or, the email service provider may allow you to send messages but with stricter settings (such as requiring a name and password). Get the information you need from your provider and then change the outgoing mail server settings in Mail preferences.

  • Why can I receive but not send mail?

    Why can I receive but not send mail?

    With sparse information you give I would venture that you have not set up the correct Outgoing Mail Server settings in Mail>Preferences>Accounts. Contact your ISP for their set up.

  • HT4519 i have put in the smtp address and its rejecting the address, my i pad will receive but not send

    i have put in the smtp address and its rejecting the address, my i pad will receive but not send

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • Mail will receive but not send!!!!!!

    Hi, my imail is receiving but not sending. I have 3 other computers in the office with different email address using imail and they are working fine? I deleted the account then added it and still cant send mail. its not a server issue because all other email address for our office email work just not mine.
    any help will do.

    Try 'synchronize' under mailbox menu. Have had the same problem sporadically for no apparent reason. Have 3 email accounts set up and sometimes just one of them does this- different one every time. I call the ISP and it is not a problem on their end- and I know that is true because I can logon to the web-based version and see the emails that I am not getting in Apple Mail. Synchronize sometimes has fixed this problem for me.

  • Receive, But Not Send Mail

    I recently purchased a new iMac and bought ProCare to bring all of my important documents from the old iMac to the new iMac. Since bringing home the new computer, I can only receive e-mail. Here are a few of the specifics:
    We use comcast and have a wireless router in the house. I have tried connecting directly to the modem and wirelessly. I have tried using no authentication and authentication. I have tried using SSL. I have made sure the ports are correct for each of these settings. I have deleted the outgoing servers and reentered them. I have added a new account. That cannot send mail either. I also have an 14" iBook. I can send and receive mail from all accounts on that computer. To add to the confusion, I configured Entourage to send and receive e-mail today and it works with out any problems.
    I am worried a corrupted e-mail came from the old computer?!? Is that possible? I think I have narrowed it down to the Mail application itself. Is there a pref file I should trash? I am confused as to why I can receive but not send? Another detail. When I hit send, it simply puts the file in the drafts folder. It is not as though the server is busy and puts the file in the Outbox.
    Any help would be great. It is hard to get to the store for the genius to trouble shoot the issue.
    Thanks in advance,
    Debbie

    When I hit send, it simply puts the file in the drafts folder.
    What do you mean? The message is already in Drafts when you compose it, isn’t it? Does clicking the Send button actually do anything? Is it enabled at all or is it grayed out? Can you type the content of the message normally?
    Proceed as follows:
    1. Open /Applications/Utilities/Console.
    2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that Console displays the contents of both system.log and console.log.
    3. Try to reproduce the problem and look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues.

  • Mac mail will receive but not send, happened yesterday!

    Hi, my mac will receive email but not send anything. I didn't do anything differently and it was working just fine before. Can someone please help me. I am trying to get work emails out and they won't send. Gmail and exchange won't send, it's not just one email provider. Please advise. I have looked up other forums and I don't think it has anything to do with the settings because it worked before.
    Thanks for your help.

    Hi, krissycoleh. 
    Here is the best resource to go through when troubleshooting issues with email.
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/TS3276
    Cheers,
    Jason H.

  • After updating to iOS 5 email accounts will receive but not send

    After updating to iOS 5, email accounts will receive but will not send.  Have made sure my SMTP is correct and are turned on.  Any suggestions?

    Actually, I resolved this by going to the list of servers and selected the same server from the 'Other SMTP Server' category (which happened to be the same server as the primary server) and can now email.

  • Iphone will receive but not send emails using ntlworld

    My iphone 5 and ipad mini will both receive emails but not send emails using ntl world. The isp is ntlworld.com. Virgin, who run ntl, cannot help.

    You have the wrong outgoing (SMTP) server settings. Contact your email provider for the correct settings.

  • TS4268 My phone will receive but not send iMessages?

    Lately, I have been able to receive iMessages but not send any, any ideas on how to fix this? Thanks :3

    One thing you might want to do is search on google to see if they are reporting any issues with mail client usage.
    Also, another option would be to reboot your Mac. Sometimes all you need to do to fix an odd problem with a computer is to reboot.

  • Iphone 6 email will receive but not send

    Since moving the stored iphone 4 backup to my iphone 6, I've been able to receive email on it but not send.  Should I remove the account and reenter all the account information or ... is there another option?
    Thanks,

    Thanks Spaidr,
    That was part of it.  I did an end-around by setting up an alternate outgoing (send) server which was the same as the primary, identical settings, name, password.  I deselected the primary and used only the secondary.  Reboot as you suggested and Voila!  Something must have been corrupted in the primary.
    Thanks and hope this helps others.  

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