TS3899 Sending emails from some WI-FI locations
I can send and receive emails in most WI-FI's yet once in a while I have trouble sending emails from some WI-FI locations, even though I can receive all emails and everything else works 100% too. If I leave this WI-Fi and if I were to go to an Apple store for example, it will then send all emails in Outbox that will not send from this WI-FI .
What setting prevents sending emails from the few WI-FI!s that emails do not work.
You're welcome.
Please answer the question - is the account's SMTP server authenticated with the account's user name and password?
Regardless, this has nothing whatsoever to do with the iPhone and once again, receiving email and sending email with an email client are completely separate processes. All ISPs block the use of SMTP servers that are outside of their network or not provided by the ISP being used for your internet connection at the time unless the SMTP server is authenticated. This is part of an overall effort to prevent spam eminating from the ISP's domain. Rarely if ever is there any restriction on receiving email regardless the ISP being used for your internet connection.
The email account provider associated with the few wi-fi networks with the problem may restrict the sending of email with any SMTP server regardless if the SMTP server is authenticated.
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This should not be a problem with an AOL account since an AOL account has an authenticated SMTP server.
Try deleting and recreating the account on your iPhone. When recreating the account, select AOL via the AOL account preset and follow the prompts. -
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If anyone finds they can't send via a BT account just find another server and enter their details and all will work again - as I've discovered after a day trawling the ether! -
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iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/assistant/mail/
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http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
TS3899 cannot send email from one of my email accounts on my iPad
I am able to receive email on one of my email accounts on my iPad but I cannot send email from that account. I've obviously missed a step in the set up process but do not know what that step might be. Can anyone help? Thanks
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http://support.apple.com/kb/TS3899http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/http://www.apple.com/support/ipad/assistant/mail/
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http://support.apple.com/kb/ht3228http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
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http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.htmlhttp://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.htmlhttp://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
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http://www.apple.com/support/ipad/mail/http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
On 3G we cannot send Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine. We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this.Contact whomever supports the email account and get the correct Outgoing email server settings from them.
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Cannot send email from iPhone. Outgoing settings are correct. Checked them against iPad settings which are OK and can send mail. What can I do?
For IOS7.02
The user name and password are in two places. Make sure they are correct in both locations.
Settings>>Mail, Contacts, Calendars>>your email>>
First spot is here under INCOMING MAIL SERVER
Below this is OUTGOING MAIL SERVER
Select: SMTP smtp.comcast.net>> PRIMARY SERVER :smtp.comcast.net>>second location of user name and password
Here is the second place that the user name and password must be checked.
I had changed my password in the first spot, but not the second spot. I had been receiving the same error message. This fixed my problem. -
I have set up two email accounts on my iphone4, one with tiscali, my ISP, and the other on gmail. I am able to receive emails on both accounts, and can send emails from my gmail account, but am "Unable to Send Email" from my tiscali (talktalk) account. I get the error message "A copy has been placed in your Outbox. The sender address "name"@tiscali.co.uk was rejected by the server".
Hi apmichael,
If you are having issues sending email from one of your mail accounts on your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden -
cannot receive or send email from my hotmail account, refuses to verify server. I have changed my password, deleted the account numerous times, any solutions? all on ios 6. it was working up until a few days ago and now refuses to load on both my ipad 2 and iphone 4S
in the process deleted all my contact, very annoying.
all help is much appreciated.
interesting that my gmail account does work perfectly.this may or may not help - but give it a try. On a forum some were reporting that talk21 is now under the yahoo umbrella. below are the steps this use listed. (This was an android forum, but the email settings should be the same. In short it looks like their server names have changed. An existing account may have simply been forwarded - but if you are reinstalling, it may want a clean install to the right servers.) Pay particular attention to the server names and port settings. (this thread was started based on a discussion of Imap vs pop - you are already an Imap person - so ignore that part)
See if this helps.
why settle for pop3, when IMAP works with talk21 and not only does mail get pushed out faster with IMAP, but when you click refresh it will be received faster than pop3. The other advantage is subfolders are also supported with IMAP but cant be seen with POP3. This mail feature works with my android eclair & hero phone and the settings are exactly the same for win mobiles also (not tested). The mail setting up roadmap is the same from what i can remember once in the mail feature for win mobi.
This is what you need to do to setup Talk21 email with IMAP.
Incoming server settings
IMAP server - imap.mail.yahoo.com
Port - 143
Security type - none
Outgoing Server settings
SMTP server - smtp.mail.yahoo.com
Port - 25
Security type - none Also important note - Enable 'require sign-in'
and enter your talk21 username and password The End...works a treat for me p.s. Its only taken me 3 years to work it out with win mobile and recently with android. Finally got it to work...hope this helps all the talk21 users out there. if there are any other similar posts out there with no answer...dont forget to mention my name when passing this post around. -
TS3899 cannot send email from my iphone
i was sending email from my iphone earlier, and it worked for awhile, and then just stopped. it told me that i couldnt send messages because my message box was full. i cleared all of my messages, and it still didnt work. i can send email from my account on my computer, just not on the phone. but i can recieve email on the phone. how can i fix this so i can send emails from my phone again?
Reset your phone - no data loss and try again
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
(1009) -
TS3899 I still can not send email from my ipad but iPhone works on those accounts
I still can not send email from my .mac account or a .comcast.net from my ipad. I how 2 people so far that has brought to my attention. We have exchange accounts setup on the ipads for work. I compare the settings from iPad to iPhone from my view it appears identical. I am looking at an iPad 2 and a Mini.
I turned on and off the ipads and nothing really changed. The emails come into those accounts.
Any suggestions?
Thanks
VickiHTCWhen you say you can't send...as in they never get the email? Does the email appear to send? Error message? When?
It may be more than one iPad that has a problem.... -
cannot send email from my ipad
In the wee hours of the night I had an idea and downloaded OSX again and that seems to have fixed my problem. I wish I'd thought of that last week!
Many thanks to the others who have researched and commented on simialr problems: you've encouraged me to use the Apple community. -
Why can't I send email from my new 4S? Message keeps telling me--enter password in settings..
And where do I find my 'operating system'. (ie 5.0.1 etc)I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone??? -
When sending email from the Mail App or through other Apps on my iPad, my default From: address will change when I enter a To: address. This sometimes leads me to send the email from the wrong outgoing email account. It is frustrating and poor design, especially since I had already checked the From: address.
iPad 4 running iOS 8.1.33rd party email addresses have to be deleted on every synmced mac product, although I have 1and1.co.uk and my imac updatetes the mails in that account from mac mail.
Yahoo etc is a 2 step deleting process but good to get your emails pushed when on the go.
LJ
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