TS3899 Since downloading the latest upgrade - we have been unable to access all email accounts.  Tried going to Settings etc - still not working.

We downloaded the latest upgrade.  Since then we have been unable to open emails.   We followed instructions to change Privacy settings - but don't have any options available once we click on that.  Privacy page comes up with Location Services (Off) etc.  Any ideas how we can overcome problem ?

My daughter has had her Razr for about 9 months now.  About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

Similar Messages

  • TS2621 Since my setting were updated I have been unable to access my emails. Any ideas why?

    My setting were updated yesterday and since then I have been unable to access my emails. Any ideas why this has happened and how I can resolve the problem? I have checked my settings and they are all fine.

    Since your settings were updated? Do you mean the iOS? Try this.
    Quit the mail app completely. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
    Launch the mail app again.

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    I now use Microsoft Internet Explorer to operate my email on fastmail.fm

    Here's a simple explanation of how to fix the problem:
    https://support.mozilla.com/en-US/kb/Search%20bar
    Worked for me today!! (Even when opening a new browser window.)
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  • Since I downloaded the latest upgrade I have no sound

    since I downloaded the latest upgrade I have no sound

    See http://support.apple.com/kb/HT4085 and in particular, the latter part.
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    Also, can you get sound via headphones?

  • Since my last firefox update, I have been unable to type an email - the text box does not appear when I press 'reply' , or press 'compose'. The email provider is '123-reg.co.uk. I have been using both firefox and the provider ['webfusion Ltd/webmail123] s

    Hello. Since my last firefox update, I have been unable to type an email - the box within which one would usually type does not appear when I press 'reply' to a received email, or press 'compose'. The email provider is '123-reg.co.uk. I have been using both firefox and the provider ['webfusion Ltd/webmail123] successfully for well over a year. The provider says it is a browser problem. I can still add an attachment to the email header, which successfully can be sent, but the recipient gets my standard email 'signature' with font messages and the attachment. Can anyone help? My email addresses are [email protected] [this is the one with the issue] and [email protected] in English
    == today

    My daughter has had her Razr for about 9 months now.  About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

  • I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working.  It has not worked for anybody who bought it.  How can I get my money back?

    I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working.  It has not worked for anybody who bought it. Why is it off of the app store now and how do I get my money back?

    That message is usually due to a bad cable.
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    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    If you can’t charge your iPhone, iPad, or iPod touch
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    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
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    or send it in to Apple. See:     
    Service Answer Center - iPod

  • Since downloading the latest IOS version I am unable to log on to facebook or email carrier via my ipad.  Why is this?

    Since downloading the latest version of the IOS sytem (6.0) I am unable to log on to facebook or my email carrier via their web address.  Can anyone tell me why or how I can fix this please?

    Press 2 times on the home button then quit these apps .
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  • After downloading the latest version I have been asked to login with my password but it doesn´t accept it or a new one !

    I updated my TB to the latest version and now when I open it up it asks me to login with my password but it doesn´t accept it.

    http://kb.mozillazine.org/Password_rejected

  • HT4623 I have just updated my iphone 4 to OS 6.0, but since then I have been unable to access my emails, also facebook and ebay apps are slow to load

    I have just updated my iphone 4 to OS 6.0, but since then I can't access my emails as when trying to open a particular email I am presented with a blank screen. Other apps such as facebook and ebay take an absolute age to open.
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    I am having this problem.  At first with the new iPhone 5, and then with the iPad 2.  I am not sure why this is happening. 
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    Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage.  It required me to restore the iPad 2 from backup.  With this restore the same issues occurred - putting the apps back on the iPad would hang up.  The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
    My solution has been to soft reset the device, restart Windows, and continue the process until it's complete.  This is remarkably inefficient and time-intensive but everything works with patience.
    I have been wondering if others have had these same problems. 

  • I have Windows 8.1 on my PC. Ever since downloading the latest version of i Tunes 11.1.4 it will not recognize any of my i Pods (3). Never had any problems syncing until this latest version of i Tunes.Manual sync is "grayed out", any ideas ? Thanks

    I have Windows 8.1 on my PC. Ever since downloading the latest version of i Tunes, it will not recognize any of my i Pods (3) and therefore am unable to sync any music from my i Tunes to the i Pods. I've tried all the obvious things like resarting the PC as well as the i Pods tried different patch cables but the i Tunes software will no longer recognize my i Pods. I have automatic sync selected, but I even tried to manually sync by clicking on devices under File but the sync icon is "grayed" out. When I look under Preferences and click on devices the serial numbers of my i Pods appear and are correct but again will not recognize the i Pod when plugged in to the PC. Bottom line I'm dead in the water....appreciate any suggestions....thanks

    Hi 78causeway,
    Thanks for visiting Apple Support Communities.
    I recommend going through the troubleshooting steps in this article if your iPhone is not recognized by iTunes for Windows:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Best,
    Jeremy

  • I Have just downloaded the latest upgrade and now my Mac Book Pro will not boot up !! how can I get out of this ?, I Have just downloaded the latest upgrade and now my Mac Book Pro will not boot up !! how can I get out of this ?

    I Have just downloaded the latest upgrade (through software update) and now my Mac Book Pro will not boot up !! how can I get out of this ?,

    Try starting in safe mode:
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  • Since downloading the latest ios my ipad2 asks for a passcode to open it. I have never had a passcode so I cant put one in. How do I get into my own ipad? crazy stuff.

    Since downloading the latest ios my ipad2 asks for a passcode to get in. Since I have never had one I cant give it one and I cant open it up. How do I bypass the this please.

    I have seen other users talk about this and make the same claim. Unfortunately, even if you didn't set a passcode, and the iPad is insisting that you did, unless you can successfully guess what the passcode is, you still have to follow these instructions and use one of the methods in here in order to restore your iPad which will then unlock it.
    iOS: Forgotten passcode or device disabled after entering ...

  • Downloading the latest upgrades for Mac 10.8.2 keeps stalling. I still have Firefox 17.0.1 - has been many tries but process just hangs.

    Downloading the latest upgrades for Mac 10.8.2 keeps stalling. I still have Firefox 17.0.1. the system has tried many times but the process just hangs.

    Try to create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Since downloading the latest ITunes update I have not been able to add photos to my IPad. Any hints??

    Since downloading the latest ITunes update I have not been able to add photos to My IPad. Any hints please!

    Yes I have tried to close it and re-open it, but still does not allow me whenever I click on the price the option to buy a single song.
    I think I am going to delete the version and install it again,,, by the way I using Mac.
    I will try to do it as sson as I am back home, where my Mac is.
    I want to thank you for your help,  and I will keep you post it if there is a solution or not.

  • HT201270 I have giffgaff on my iphone but since downloading the latest Ios7 update I can't make or receive any calls.  Help!

    I have giffgaff on my iphone but since downloading the latest Ios7 update I can't make or receive any calls.  Help!

    Re: Io7 settings for iphone 4 [ New ] 
    Options 
    on 27-09-2013 20:14
    ● Go to Settings
    ● Go to Mobile (or Cellular)
    ● Mobile Data (or Cellular Data)
    ● Under Mobile Data Network & MMS, enter the settings
    ● Which you can find here > http://giff.ly/gg_ios7 or here: APN: giffgaff.com
    Username: vertigo
    Password: password Visual Voicemail (just leave as is) MMS APN: giffgaff.com
    Username: vertigo
    Password: password
    MMSC: http://mmsc-ac.mms.o2.co.uk:10021/mmsc
    MMS Proxy: 193.113.200.195:8080
    Max Message: 2097152
    MMS UA Prof URL (just leave blank) Switch airplane mode on and off
    That's it, your Internet and MMS should now be working 

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