TS3899 the connection to server has failed

I have tried deleted the email accounts registered to both my phone and ipad and reinstalling them. I've also switched off both devices by the hard reset. I've deleted all of my mail and I am still getting this 'the connection to server has failed' when i go into the mail app, and when i try to send an email it doesnt allow me either. I am not a techie - what else can i do?

Hello Madi_kay2030,
I recommend this article to help troubleshoot what might be happening.
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
The symptoms described a a bit different than what you describe but the troubleshooting is relevant.
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi:  Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
Additional Information
Using more than one device to check the same POP email account may create a lock-out issue that is easily resolved.
Regards,
Sterling

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