TS3899 unable to send email

How can I fix this problem? I followed the troubleshooting steps to send an email from my iPhone 5 and it still isn't going through. As iTunes suggested, I restarted my iPhone 5 and deleted my hotmail account. Re-entered it, all user name and password is correct, I receive emails but can't send them out. I have tried everything I could and still get the error message saying "unable to send email". Please help! It's is frustrating, I feel helpless!
Amy

http://www.apple.com/uk/support/iphone/mail/
http://support.apple.com/kb/TS3899
http://support.apple.com/kb/ht4810

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TS3899 I have set up two email accounts on my iphone4, one with tiscali, my ISP, and the other on gmail. I am able to receive emails on both accounts, and can send emails from my gmail account, but am "Unable to Send Email" from my tiscali (talktalk) acco

I have set up two email accounts on my iphone4, one with tiscali, my ISP, and the other on gmail. I am able to receive emails on both accounts, and can send emails from my gmail account, but am "Unable to Send Email" from my tiscali (talktalk) account. I get the error message "A copy has been placed in your Outbox. The sender address "name"@tiscali.co.uk was rejected by the server".

Hi apmichael,
If you are having issues sending email from one of your mail accounts on your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden

TS3899 My linksys has a ! Next to it and unable to send email

I am unable to send emails it shows; My linksys has a ! Next to it

It sounds like your router is not connected.

Unable to send email from iPhone or ipad, Unable to send email from iPhone or ipad

Recently, I have become unable to send emails from my comcast email account. I tried uninstalling and reinstalling the account, but get an error (Cannot send. Username or password for Comcast invalid). The username and password are correct, though, as my email works fine on my non-Mac laptop. Any suggestions?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

HT1277 Only When abroad, unable to send emails fron ipad 2

Each time i arrive to the same hotel in London, i am getting mail but unable to send mail. Since i did not change any of my normal configuration, can someone explain to me how to resolve this problem? At the hotel, they tell me its a problem with my server, and my server tells me its a problem with my hotel internet provider. Please help

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Unable to send email through sky

Hi, unable to send emails through sky as it says the password is incorrect on the settings page

Hello David.ball,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Have a nice day,
Mario

Unable to send email, incoming works ok

As suggested before I try to set username and password for the outgoing mail server. It was not accepted::invalid user name or password. Shutting down the iPad, deleting the account and resetting it were tried without succes . Any other suggestion .

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Setting Up An eMail Account
http://support.apple.com/kb/ht4810
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 Can't send emails out

Hello, I have recently moved to qatar and though I can receive emails on my iPhone and iPad, I am not able to send any emails. Any suggestions?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 I cannot send emails

I cannot send emails

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 Can't send emails, what are the different outgoing server numbers i can use ? 25 ? 587 ? 578 ? Thanks !

Cna't send emails, to what to i change the outgoing server ? Thansks !

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this: Delete the account in Mail and then set it up again.
 Cheers, Tom

We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone. Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc. This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

My email account was hacked. Had to change email password, now unable to send email from my ipad

My email account was hacked. Had to change email password, now unable to send email from my ipad. I am such a novice technically, and have no clue what to do. Please help!

Hi Skiddishchloe,
I'm sorry to hear you are having issues with your email account and your iPad. If you are having issues sending mail from your iPad after changing your email password, you may find the information and troubleshooting steps outlined in the following article helpful:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Sincerely,
- Brenden

Unable to send email from content server

Hi,
I have a requirement of sending the notification email to user from the stellent when he subscribe to it.To test it i logged in to content server as sysadmin.
Administration->Actions->Send test email.
I had filled some dummy data and when i click on send it gives me a error
Content Server Request Failed
Unable to send email. Could not send mail message from [email protected] with subject line: Test email from Content Server.
intradoc.common.ServiceException: !csMailCouldNotSend,[email protected],Test email from Content Server
     at intradoc.server.InternetFunctions.sendMailToEx(Unknown Source)
     at intradoc.server.SystemAuditHandler.sendEmail(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at intradoc.common.IdcMethodHolder.invokeMethod(Unknown Source)
     at intradoc.common.ClassHelperUtils.executeMethodReportStatus(Unknown Source)
     at intradoc.server.ServiceHandler.executeAction(Unknown Source)
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     at intradoc.server.Service.doCode(Unknown Source)
     at intradoc.server.ServiceRequestImplementor.doAction(Unknown Source)
     at intradoc.server.Service.doAction(Unknown Source)
     at intradoc.server.ServiceRequestImplementor.doActions(Unknown Source)
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     at intradoc.server.Service.executeActions(Unknown Source)
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     at intradoc.server.ServiceManager.processCommand(Unknown Source)
     at intradoc.server.IdcServerThread.run(Unknown Source)
Caused by: intradoc.common.ServiceException:
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     at intradoc.server.InternetFunctions.sendMail(Unknown Source)
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Caused by: java.lang.Exception: !csSMTPInvalidMessage,"System Administrator" <[email protected]>!csSMTPUnableToFindRecipients,1
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     at intradoc.common.SmtpClient.writeMsg(Unknown Source)
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HttpServerAddress=blrdxp-rchithul.corp.capgemini.com
MailServer=BLREX002.corp.capgemini.com
[email protected]
SmtpPort=25
HttpRelativeWebRoot=/idc/
CgiFileName=idcplg
UseSSL=No
WebProxyAdminServer=true
But i am still getting the error.kindly help me...
Thanks in Advance
Regards
Rakesh

Hi Rakesh,
You have to request you Network team to add the ip address of the machine where you have installed content server to your Exchange Server.
Let me know if it works.
Deepak

IPhone 6 is unable to send email because the sender address was rejected by the server

When I try to send emails from my Microsoft Outlook for Mac, I get a message that says "Unable to Send Email. A copy has been placed in your Outbox. The sender address was rejected by the server." I've checked all the settings (it is a POP account). I've deleted and re-installed. Any suggestions??

Please see this article on setting up an email account using the shaw mail server.
https://community.shaw.ca/docs/DOC-2181
Good luck Friend.

I am unable to send emails using iCloud, but am receiving.

I am unable to send emails using iCloud from both my laptop and my ipad. I am paying for 25Gb of storage and am only using 3Gb at the moment. I get the following message " Your email has been placed in the Outbox as you have exceeded your limit for sending emails". I have not sent any emails today at all!

http://support.apple.com/kb/ht4863
Or contact Apple: https://getsupport.apple.com

TS3899 unable to send email

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