TS3899 Why cannot I receive emails when my iphone5 is on gprs.

Why cannot I receive emails when my iphone5 is on gprs.

thanks.  I was reading some of the other postings that I see on this page and got that impression.  Not sure what IMAP is but I'll keep reading and see if I can figure it out. I saw something that said a Mac.com email was IMAP so maybe I need to start using that instead of my Charter acct.  I know my work is an exchange account.  I have an Iphone, Mac and Ipad and need to start figuring out how all these work together and get more educated on this.  Thanks for your time.

Similar Messages

  • Why I cannot send and receive emails when I am in other countries other my original

    Why I cannot send and receive emails when I am in other countries other my original country ?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this: Delete the account in Mail and then set it up again.
     Cheers, Tom

  • TS4009 Why am I receiving emails saying that I have exceeded my iCloud storage, when the methods above show that I am using  4Gb of the 50Gb I have paid for?

    Why am I receiving emails saying that I have exceeded my iCloud storage, when the methods above show that I am using  <4Gb of the 50Gb I have paid for?

    The problem could be that you don't have enough storage on the device itself, not on iCloud.  Go to Settings>General>Usage to see how much "Storage" you have available.  Farther down the list is the available storage on iCloud.
    Also check:
    Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.
    A device needs many MB of storage in order to perform a backup to iCloud.
    Also see:  http://support.apple.com/kb/ht4847

  • How do I receive emails when I am not on WiFi

    I recently purchased a Galaxy Note 2.  I am unable to receive emails when I am not connected to Wifi.  I spent a couple hours on the phone with the tech from Verizon Help Desk and the gal I spoke with tried everything to help me and I still cannot get my emails on 2 different accounts unless I am connected to Wifi.  Please help!!!

    One is my personal email  set up in the email app and the other is my business email set up on the Microsoft Exchange ActiveSync.  I have already tried removing and reentering which is not possible unless I am tethered to someone elses phone or I am on Wifi

  • Since upgrading to IOS 8.1.2, I cannot send/receive emails from either of my Apple or Verizon email accounts.  Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

    Since upgrading to IOS 8.1.2 on my iPad3, I cannot send/receive emails from either of my Apple or Verizon email accounts.  I confirmed that my internet connection is working. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

    Hi Milrclan,
    Thanks for contributing to the Apple Support Communities. 
    If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Best Regards,
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  • When I had my old blackberry connected to my computer, all incoming emails were routed to my outlook so I did not get mails on my blackberry.  How do I get it so my iphone4 does not receive emails when connected to my computer?

    I am getting my iphone inbox bombarded so would like it to not receive emails when connected to my computer.  My old blackberry had an app that took care of this which worked really well.  Am wondering if I can do the same with my iphone4.

    Blackberries were/are able to do that with some types of e-mail accounts because the mail is routed to an intermediary (BlackBerry Service).
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  • I keep getting calls, so I added that number to my list of calls to block.  It doesn't ring anymore, but I keep getting notification messages that say "Call back".  Why do I receive this when the call should be blocked?

    I keep getting calls from (removed), so I added that number to my list of calls to block.  It doesn't ring anymore, but I keep getting notification messages that say "Call back (removed)".  Why do I receive this when the call should be blocked?
    Private info removed as required by the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

    Okay, you are correct the call is not supposed to ring in. Have you done any troubleshooting on the phone? First off, try power cycling the phone. Turn the phone off, then back on again. If that does not work, then try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. See if that changes things. Is the caller using the exact number that you blocked, or is it possible they are using another number, or have restricted the Caller ID?

  • My Iphone 4 will not receive email when connected to wifi,works fine on 3G

    My Iphone will not receive emails when connected to wifi,works perfect on 3G

    Arrr I have this prob to and this has been driving me made i thought it was a network area have changed providers brought different sim cards to get new numbers deleted everything off my iphone to reset it and still no luck..
    After reading your comment it has actually been since I have updated my phone.
    I have to turn off my phone everyday as I fly and i need to recieve messages when my phone is turned on if this isnt resolved quickly I am going to have to switch from Apple but I dont want to...
    Apple can you please advise if this is going to be sorted asap? Alot of people dont turn there phones off all of the time so wont notice however for those of us that do and have to this is a really HUGE ERROR that needs your QUICKEST ATTENTION !
    Thanks ;-D

  • Receiving emails when I want to

    How do I set up my 8520 curve to only receive emails when I want it to? At the moment it is constantly going of all day telling me  emails have come in and I would just like to be able to open a inbox and then they all come in then..Like my PC
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    If not can I turn off the notification of emails received so it don't keep bothering me all day long ?

    It is a push device.
    Set your Sound profile to Phone calls only or all alert off.
    Maybe a holster would be good too, I set it up so that most alerts only do a short vibe in holster.
    This is what I do to sleep at night.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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  • Since upgrading to Yosemite three days ago I cannot send/receive emails. Can anyone help please?

    Since upgrading to Yosemite three days ago I cannot send/receive emails. Can anyone help please?

    I would try to reset all the settings in Mail, Preferences, Accounts (outgoing and incoming servers) according to your mail providers specs.

  • I'm having problems with my email account. I receive emails when I'm in a wifi zone.  But if the wifi is turned off and i'm not in a zone I don't receive my emails through the cellular network.  Only when I power off the phone and turn it back on, do I re

    I'm having problems with my email account. I receive emails when I'm in a wifi zone.  But if the wifi is turned off and i'm not in a zone I don't receive my emails through the cellular network.  Only when I power off the phone and turn it back on, do I receive the emails through the cellualr network (again with the wifi off)

    In your email settings on the phone check to make sure it is set to receive emails on cellular network.  It's a feature you can turn off so your phone isn't constantly updating emails on the cell network, but if you are usually in a place with wifi and aren't concerned about going over your data allowance, you can turn it back on. 

  • I cannot reply to emails on my iphone5 I could previously. How can I rectify this?

    I cannot reply to emails on my iphone5. I could do so until a few days ago. How can I rectify this problem?

    Hello there Mahasweta,
    Thank you for using Apple Support Communities!
    I found this article for you when researching why you may not be able to reply or send emails.
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    Restart the iOS device.
    Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
    Try an alternative Internet connection.
    If your email is provided by your Internet provider, try connecting from the home network.
    If your iOS device has an active cellular data plan, try to disable Wi-Fi:  Tap Settings > Wi-Fi and turn off Wi-Fi.
    If not, try a different Wi-Fi network.
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
    All the very best,
    Sterling

  • Cannot send or receive emails when connected to roaming wifi

    Recently I was traveling and stopped in a Starbucks for a coffee and to send some important emails from my MacBook Pro. I signed into the local AT&T WiFi but was unable to send or receive emails through my MobileMe accounts. I checked all the Airport and network settings and cannot figure out why it wouldn't work. Any ideas or solutions?

    Yes. I also tried my Cox account with no success. It would seem to me that MobileMe or another internet based account like Yahoo or Gmail would work, but Cox would require changing the POP and SMTP settings. I would think MobileMe would just work given that it is an IMAP account.

  • TS3899 I cannot select an email to delete on my IPhone 5. When I hit edit then check the email i wish to delete it unchecked itself. Help it is driving me crazy. I tried deleting the email account and re-adding it but it didn't work.

    I cannot select an email to delete on my IPhone 5. When I hit edit then check the email i wish to delete it unchecked itself. Help it is driving me crazy. I tried deleting the email account and re-adding it but it didn't work.

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    6)This step will make all contracts reside in icloud and be available always:  Once icloud account is setup, go back to settings, email contacts. Open each email account and uncheck contacts, but leave mail checked. Then go to the icloud email account and check contacts.

  • Why don't I receive emails when my devices are connected to a wifi?

    I have iPhone 5S and iPad Air, and both are capable of 4G/LTE Option.  However, when I connect these devices to a wifi, I don't receive emails.  When I switch off the wifi and let my devices connect through mobile data, I am receiving emails.  Please advise how this wifi issue with my emails can be corrected.  Many thanks in advance.

    PPlease describe what hPpens when you try to get your email over Wi-Fi. Do you receive any error. Messages? If so please quote them exactly so we can help with your problem.

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