TS3899 Why Do I have a problem Getting my email on multiple Apple devices iPad notifies me that Email is in use by another device Which is my iPhone This is an intermittent problem

Why am I having a problem Receiving email on multiple Apple devices My brand-new iPad informs me that my email is used by another device which is my iPhone 4S This is an intermittent problem and does not always happen

Hello Cyko69
If you are seeing a Mailbox Locked alert, the following article will explain what is going on. Typically with certain type of emails, it is meant to be accessed one at a time. The article will give some suggestions on how to resolve the issue.
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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I'm unable to add the email address for iMessage, that I was using before iOS 7 to my iPhone, because it says that it is "in use by another device," but I have no other devices. How do I resolve this so I can add this email address to my iPhone?

I'm unable to add the email address for iMessage, that I was using before iOS 7 to my iPhone, because it says that it is "in use by another device," but I have no other devices. How do I resolve this so I can add this email address to my iPhone to send and recieve iMessages?

Sync your iPhone to iTunes, and see if that does the trick. Also you could try a Soft Reset with no Risk to Data. Holding down both the Sleep button and the Home button until the Apple logo appears and then waiting for the Reset to bring you iPhone back to the lock screen. Are you trying to add the email at Settings>Messages>Send and Receive from (2 Addresses) your iPhone number and your email address?

TS1398 my new ipad works perfectly. the iphone 5, however, cannot connect to the same wifi, can barely get a 3G signal, and the power level is at 53% after being barely used for 1\2 a day. Is this a hardware problem?? My old 3Gs was fine until it died.

my new ipad works perfectly. the iphone 5, however, cannot connect to the same wifi, can barely get a 3G signal, and the power level is at 53% after being barely used for 1\2 a day. Is this a hardware problem?? My old 3Gs was fine until it died.

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

HT204003 if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??

if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??

actually i found out how to fix it
1 sign out of apple account
2 close down passbook app
3 change year to 2013
4 reopen passbook and sign in at the button with your apple ID
5 change the time to auto update and it should work from now on.
this worked for me let me know if it work for you:)

I have purchased apps in the past and now every time I download a new app my IPad notifies me that they cannot be purchased at the time. For example, tap tap revenge and 11 others cannot be purchased at the time. How can I get rid of it?

I have purchased apps in the past and now every time I download a new app my IPad notifies me that they cannot be purchased at the time. For example, tap tap revenge and 11 others cannot be purchased at the time. How can I get rid of it. Can anybody help?

The application iExplorer may be useful in your situation. Read these links below
I found this in another long discussion (on the ASC site) about this very same problem that you are having.
http://www.blog.gleff.com/2012/03/app-store-unable-to-purchase-fix/
This is the discussion.
https://discussions.apple.com/thread/3681763?start=45&tstart=0

Mail problem: "The account ___ is in use on another device."

Sometimes when I launch Mail it says "The account _ is in use on another device" with the blank being my email address. This is not consistent but it seems to happen (or I notice it more) when I have not launch the app in a little while. The only other "device" that could be putting my account "in use," I suppose, is my iMac when it fetches mail periodically but I can't believe that this is the cause because I never experienced this with my iPhone 3G (3.1.3). Any ideas what is causing this?

I have the exact same problem, only my iphone 3Gs did it prior to the upgrade also. the strange thing is that it does seem to still get messages so they appear, only more slowly than what they appear on the mac book.
if anyone has an answer would be great!!
cheers
Nicole

I recently purchased the newest nano. I have 3 other nano's and iPad iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?

I recently purchased the newest nano. I have 3 other nano's and iPad iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?

dedonred wrote:
"iPod cannot update because it contains files that are used by another application.
It means that nano was used on a third-party software or synced from different computer to sync music. Does that nano show in iTunes? If yes, then restore completely. If not, then you may need to head to Apple Store and see what they can do.

I keep getting an error saying my Apple ID has been disabled when I try to use VZ contacts. I have already reset my password. Any other ideas?

I keep getting an error saying my Apple ID has been disabled when I try to use VZ contacts. I have already reset my password. Any other ideas?

Apple ID is Disabled - Apple Club

I have deleted all emails from my ICloud email account but my manage storage still shows that the mail is using 9.7GB. Why isn't the number decreasing if all emails have been deleted?

I have deleted all emails from my ICloud email account but my manage storage still shows that the mail is using 9.7GB. Why isn't the number decreasing if all emails have been deleted?

It might be caused by storage "buffering". If so, the space will adjust automatically when another iCloud feature uses the space previously allocated to your deleted email. See http://support.apple.com/kb/HT4873.

TS3899 I am getting the message: Cannot Get Mail the "email address" is in use on another device. What is the remedy

I am getting the message: Cannot Get Mail the "email address" is in use on another device. How do I fix this.

Hello groriguez,
The following article provides further information regarding the error you're experiencing.
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/TS2621
Cheers,
Allen

Cannot get mail. Account in use on another device

AAll at once I receive the error message " cannot get mail. Account in use on another device" do you know how this can be as I have turned off all other devices that could have the account open.

Jack-
Just to be sure, change the password to your E-Mail account. After a few days you can change it back if the problem doesn't go away.
Fred

I know have a mobile me account and so my apple id is switched from my email address. i am trying to update my apps but it won't let me as it won't recognize my new 'ID'. how can i fix this on my iphone?

I have mobile me account now and so my apple id is switched from my email address to my mobile me address. Since I have made this change I can't update my apps. Everytime I try to sign in it won't recognize the switch. I have updated all the proper information on my iphone, however, when updating apps it still shows my apple id as my email address and not the mobile me account address. I am not sure what else to do??? I have even sync'd my iphone and tried to do it through my pc, however, it says that it can't update (nothing to update). I have ten updates sitting on my iphone apps...What to do...what to do? Very confused.

Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

HT201269 why is it that when trying to use a back up of my old iphone i click on devices and the options are all frey scaled? I cannot access the restore and back upo options

why is it that when trying to use a back up of my old iphone i click on devices and the options are all frey scaled? I cannot access the restore and back upo options

Let me start with the general advise...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

HT1430 receiving message "cannot get mail. account ... is in use on another device"

Phone does not receive email. Instead I receive message "cannot get mail. Account ... is in use on another device." No problem receiving mail on all other devices.

It is not a problem that is solvable by anyone. It is the way POP works. Set the polling time on your computer to 10 minutes or more and it will happen much less frequently. But it will still happen. Any time your phone tries to retrieve mail while your computer is actively retrieving mail you will get that message.
If your ISP does not offer IMAP service there isn't much you can do. Most don't BTW. I run a mail server that supports IMAP, and so does Yahoo, Microsoft, Google and Apple. But a lot of ISPs don't because either they want you to use webmail so they can track your usage or they don't like the fact that IMAP keeps the master copy of all mail on the server, so you will use much more storage than with POP.
One option is to get a gmail account and set it to retrieve your ISP mail. The read your mail with gmail. Google even lets you reply using your ISP's email address as the return address.

How do I get my hotmail to work on my ipad mail. It keeps saying unable to verify account information how do I fix this??

How do I get my hotmail to work on my ipad mail. It keeps saying unable to verify account information how do I fix this??

Hi there Robbonchelle20111,
You may find the troubleshooting steps in the article below helpful.
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W.

TS3899 Why Do I have a problem Getting my email on multiple Apple devices iPad notifies me that Email is in use by another device Which is my iPhone This is an intermittent problem

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