TS3899 Why since updating my ip 4s can't I send or receive email?

Why since updating my ip 4s can't I send or receive email?

Well, I'm not real sure. You would need to provide more details about what happens when you try? How did you set up the email, who is the provider, what errors you get when you try to get or send mail?

Similar Messages

  • Can no longer send or receive email from any account after Security Update

    Hello,
    I have a problem with my email in Mail. I let software update install the latest security update (007) a few days ago. I have not been able to send or receive my email since the update. I have several accounts and use Mail as my client for all. This includes my mac.com account, 3 att.net accounts and my website email. All give me the same error which is an SSL thing and has something to do with the certificates. I am able to receive email if I turn SSL off on the ATT accounts but not the mac.com (and if I try to collect my email with SSL off I get an angry message from ATT warning me I am not allowed to do so) and I cannot send any at all from any account.
    The error message reads "unable to connect- there may be a problem with the mail server or network.... The server error encountered was: Mail was unable to verify the identity of this server, which has a certificated issued to "mail.mac.com". The error was: An SSL error occured while trying to read data from the server. Verify this server supports SSL and that your account settings are correct". It then states that the certificate could not be verified.
    The certificate date on the mac.com account reads May, 29th , 2010.
    I also have an iMac and a MacBook Pro which are also running Tiger. I have not and will not run the security update on these machines until I find out why it has messed up my email on the G5. I can still send and receive email with the exact same account settings on the MacBook so I know it is not the settings but something to do with the Security Update.
    Has anyone else had trouble with this update? Any advice?

    Hello and Welcome to Apple Discussions ...
    I don't know if this is a corrupted preference file or not, but it sure can't hurt to try this.
    If Mail is open, Quit Mail.
    /Users/YourName/Library/Preferences/com.apple.mail.plist
    Drag that .plist file to the Desktop. Launch Mail and see if you can send or receive e-mail. If you can, that .plist file is corrupted. Drag it to the trash, empty the trash and reboot. Your Mac will create a new preference file for you the next time you launch Mail.
    Also... run Disk Utility and Repair Disk Permissions. Disk Utility is in your Applications/Utilities folder. Launch DU, select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, click Repair Disk Permissions. Quit DU when it's finished and reboot.
    Carolyn

  • Why can't I send or receive email on iPhone?

    Why ant I send or receive email?

    Well, I'm not real sure. You would need to provide more details about what happens when you try? How did you set up the email, who is the provider, what errors you get when you try to get or send mail?

  • Outlook 2010: why can't I send or receive email?

    Cannot send or receive email through Outlook 2010
    Running MS Office 2010 Professional Plus on a Dell N5010 w. Intel Core 13 proc. and 4 GB RAM.
    Recently discovered my "sent" mail was not being received. I found it all unsent in the "Outbox." A few days later, I stopped receiving email through Outlook. the Outlook ikon: click on it; the ikon shows box w. red X, annotation "working
    offline."
    How do I restore full functionality of Outlook?

    Hi,
    Which type of email account are you using? POP3, IMAP or Exchange?
    Please open your Outlook and click on Send/Receive
    tab, check if the Work Offline button is highlighted. If so click the button to deactivate it. Then, restart Outlook to check the result.
    If Outlook was still stuck in Offline mode, please try to log into your webmail and check if you can send and receive emails using that site. If you can't, please contact your email service provider for help.
    If you can get and send mail on the website, the mail server’s fine. Please try to install all patches for your Outlook. We can also try to create a new mail profile in Control Panel and configure your email account in the new mail profile to check if it
    helps. To do this, please refer:
    http://support.microsoft.com/kb/829918/en-us
    Hope this helps.
    Best Regards,
    Steve Fan
    TechNet Community Support

  • Help with ATT email setup.  Was working fantastic but can no longer send or receive email.

    I have been having problems with sending and receiving emails on both my macbook and my Ipad using my att.net email for over a month.  I didn't change any of the original settings when that happened but after trying to fix it after scouring the internet for help I have my settings like this on my Ipad.  Actually I have two separate ones trying to get either to work.
    First one:  Yahoo!
    Outgoing mail server - SMTP   Yahoo!SMPT Server
    under advanced Primary serve - Yahoo! SMTP Server On
    I can't find anyplace else to change the settings.
    If I am missing a place to go, please explain exactly how I find it. 
    Second one:"my user name"@att.net
    Imap Account info
    Host Name Inbound.att.net
    Username:  "[email protected]"
    Passsword ***********
    Outgoing mail server
    SMTP outbound.att.net
    under the advanced
    Use SSL on
    Autentification PW
    IMAP Path Prefix /
    Server Port 993
    I think it is imap although I have used pop, also.    The error message i get is:
    SMPT:"email address"@[email protected] is not correct. 
    I don't know where it is drawing that from.  I'm willing to eliminate all ATT associated accounds on my ipad and begin again if someone can help me get it set up correctly.  I have all these mac products so i can seemlessly work on all my devices.  Right now, I'm not a happy camper.
    I am having similar problems with my MacBook Pro so if there is someone outthere that is using ATT as their email address and using it successful on their Apple devices,  I would sure appreciate any help I can get.  BTW, ATT help line is useless on this. 
    Thank you!

    Hello and Welcome to Apple Discussions ...
    I don't know if this is a corrupted preference file or not, but it sure can't hurt to try this.
    If Mail is open, Quit Mail.
    /Users/YourName/Library/Preferences/com.apple.mail.plist
    Drag that .plist file to the Desktop. Launch Mail and see if you can send or receive e-mail. If you can, that .plist file is corrupted. Drag it to the trash, empty the trash and reboot. Your Mac will create a new preference file for you the next time you launch Mail.
    Also... run Disk Utility and Repair Disk Permissions. Disk Utility is in your Applications/Utilities folder. Launch DU, select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, click Repair Disk Permissions. Quit DU when it's finished and reboot.
    Carolyn

  • Since updating to iOS7 I am unable to send or receive messages on my iPad. What can I do to solve this problem?

    Since updating my iPad mini I have been unable to send or receive messages. My iPad only wants to recognize contacts with apple products but still won't deliver a message to them. What can I do to solve this problem?

    Try restarting the device first..
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then swipe the slider to power off.
    Then press and hold the Sleep/Wake button until the Apple logo appears.
    If that doesn't help, try here > iOS: Troubleshooting Messages

  • Since updating to IOS7 i can't attach PDF's to emails correctly.

    Since updating to IOS7 on my Ipad i have been unable to email PDF documents correctly.  I use PDF expert to fill in PDF forms and then email them to the office.  But since the update the PDF's will not attach correctly and cant be opened in Outlook.  I have figured out a work around which involves sending to iCloud email acount and then extracting form there but it a pain.  I have tried using different PDF readers but they all have the same fault so it must be somethig in the new software. 

    I just tried using Adobe reader and was successfully able to email to PDF file to myself from the reader. Everything worked fine.
    Try a Restart.
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
    Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
    Here is a link to their contacts with most of the information below.
    http://www.apple.com/contact/

  • Since updating to 4.2, can no longer get my work email

    Updated the iOS today and now my work email from the exchange server will not download. I get no notification. My AOL mail is still coming thru but I cannot get the work mails, which are the more important. Any ideas?

    I strongly believe it must be something with iOS 4.2, since the people at my office that has not upgraded still can do it. That is both people with 3GS and iPhone4.
    We are writing the exact same information when setting up the phones. Theirs just work and with iOS 4.2.1 its displays that "unable to verify account information".
    I have tried both on 3G, Wifi at home and Wifi at the office.

  • TS2755 Since updating to ios6, I can no longer send text or pictures to non apple phones.

    I am having no luck whatsoever texting from my iPad to a non apple phone. That includes pictures also. I have disabled imessage and rebooted and still no capable. Very frustrating.

    You could never text using the Messages App with a non Apple Phone. Messages only works with other iOS devices so unless you were using a third party app, you never could text with a non Apple phone. Its impossible with the built in Messages app.

  • Why can I not send attachments with emails?

    Since updating to Maverick have been unable to send attachments to emails. WHY?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • After BT Mail transferred from Yahoo I can't send or receive emails!

    I haven't had my Mac long and just getting used to it having been a Windows user for years I got a request from Bt to transfer from Yahoo to their new Bt Mail email. Since then I haven't been able to send or receive emails. What went wrong?

    Have you updated your email account's settings on your Mac to have the new non-Yahoo settings : new BT email ?

  • Can't send or receive email when mobile

    I am using two 3rd party email accounts as well as my verizon.net account with Outlook Express. Everything works fine as long as I am connected to my home server. Immediately I go on the road I can no longer send or receive emails using the 3rd party accounts in Outlook Express. And yes I have changed my out going server port to 587 in Outlook Express

    What 3rd party email are you using?
    Do they allow 587, or should you be using a different port?
    hat error are you getting when you attempt to send?
    What Internet Service Provider are you using when connecting away from home?
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
    "All knowledge is worth having."

  • TS2755 since updating to ios7 I can receive e-mails, but cannot send e-mails from my phone

    since updating to ios7 I can receive e-mails but cannot send e-mails from my phone

    Hi there ritawilk,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    -Griff W. 

  • Since my update to 4.4.4 I can no longer send or receive MMS messages.  What gives?????

    Since the latest update to 4.4.4 I can no longer send or receive MMS messages.  What gives????

        DrEvey,
    Let's get your MMS messages sending and receiving again!  Are you receiving an error message? Has this been occuring everywhere? Is your cellular data turned on? Please share some details so we can further assist.
    TrevorC_VZW
    Follow us on Twitter @VZWSupport

  • Since updating to Mavericks, i can no longer use my USB Ethernet Adopter

    Since updating to Mavericks, i can no longer use my Ethernet USB adopter as the drivers are only supported to the previous version. I need to use this where i work as Mac's cant accsess the wireless. Ive been told the only option restore to the prev OSX.. The only problem is i havnt set up time machine.
    Is there anything i can do to either revert to the original OSX ( the mac is only a month old) or restore to an older version without using timemachine.... Or even better just get my Adoptor to work?
    Any help  would be very much appriciated as i can only go for so long with the internet at work.
    Thanks

    Regarding the printer:
    From: sterling r: https://discussions.apple.com/thread/5506493?tstart=0
    If that does not help then from braden85:
    This first article is about changing or updating printer software in Mountain Lion, and can be found here:
    OS X Mountain Lion: Change or update printer software
    http://support.apple.com/kb/PH10622
    This next article tells you where to find the printer software for your specific printer brand:
    OS X: Printer and scanner software available for download
    http://support.apple.com/kb/ht3669

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