TS3972 My Apple TV connects to the wifi but not to the internet.

My Apple TV connects to the wifi but not to the internet. Currently using a D-Link Router and Shaw Cable in BC Canada.
Apple says "Connections through proxy servers are not supported". Would that be Shaw? How can I update the ATV
software without connecting to a TV and the internet? Can I connect it to my MacBook Pro? ATV worked very well in Arizona
using CenturyLink as an ISP provider and their modem/router. ATV software is 5.0.

What happens when you try to connect? I would contact your ISP

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