TS3988 Can't sign-in to iCloud because account is lock

How do I unlock my iCloud

Hi,
can you open the windows like below:
If you cannot open that window, we could not control this and you should consult with your company for
security issues about IE.
If you can open, and cannot access the internet when you click the "Obtain a registration key online", you can copy the link in the firefox, then login to your outlook account and obtain the product key.
Or you can locate product key follow up the link:
https://msdn.microsoft.com/en-us/library/gg442060.aspx
Then register the licence offline.
Best Wishes!
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. <br/> Click <a
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HT5622 Can't sign up for iCloud because ID is tied to old email

The Apple ID I've been using for the last six years is tied to an old email that I can't remember the password for anymore. This means that I've never been able to sign up for iCloud because I have no way of clicking the verification email. I've never cared until Yosemite came out and has all these awesome features that need iCloud to work. This is the ID i've go my iPhone using. Is there like a procedure to get and ID switched to a new email?

You can change the primary email account associated with your Apple ID to a new email account which you have access to as explained here: Change your Apple ID. Once you've done that, you can create your iCloud account by going to System Preferences>iCloud, signing in with the ID, then checking the items you want to sync with iCloud. Once you have created the account on your Mac, go to Settings>iCloud on your iOS devices, sign in with the same ID, then turn on the items that you want to sync with iCloud. There are more details on setting up iCloud here: https://www.apple.com/icloud/setup/ios.html.
If you are sign into the old ID for other services, you'll need to sign out, then sign back in with the updated ID. For example, if you are signed into the old ID for iMessage on your phone, you would go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with the updated ID.

I can't sign into my iCloud

I can't sign into my iCloud because there is another email address that is not accessible and the apple id has been changed so now i can't sign in so i can fully sign out so i can then sign into a new account.

Hello again, Cookic.
Thanks for the update on your issue. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action to get a more hands-on response.
Cheers,
Pedro.

I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID. I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud. Help?

I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID. I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud. Help?

LPC1979 wrote:
... it keeps asking me for the OLD password (2 email addresses ago) and then when entered correct tells me the account does not exist...which I already know. ...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...

Can't sign in to iCloud or iTunes Store because of "server error"

I can't sign into the iCloud control panel or iTunes Store on Windows Vista.
It keeps saying " can't sign in because of server error".
How can this be fixed?

Welcome to the Apple community Lisa Marie.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

I can't sign in my iCloud account because of maximum free account in my iPad is full

I can't sign in my iCloud account because of maximum free account in my iPad is full

aside from that fact that either the username and password is incorrect, how would we know why?

I can't sign in to iCloud. My Apple ID is valid, but os not an iCloud account. How do I get to use iCloud?

I can't sign in to iCloud. My Apple ID is valid, but is not valid for iCloud. How do I get to use iCloud?

You are getting this message because you are trying to create an iCloud account on a PC by signing with your Apple ID. You can only sign into an existing account on a PC. You first have to create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

HT202667 I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID! H

I did not do my research before changing my Apple ID from an outdated email address to a current one. I just changed and verified and though I was all set. WRONG! Now I cannot sign in to iCloud because it will not let me enter the new Apple ID. I read the 10/30/13 randers4 post to just change your Apple ID back then sign in and change it to the new email address again and then you can sign in, but I cannot change back to the prior email address Apple ID because that is no longer an active email account (or at least not mine). Any thoughts on how to get signed into iCloud when it does not allow me to type in the new Apple ID and the old Apple ID no longer exists.
I see that many people have asked, but no one has come up with a solution that I found.
Thanks for any help!

This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG

I can't sign in my iCloud on Windows 8. It keeps saying there's a server error. Can anyone help me?

Can't Sign into My iCloud on Windows 8 because of a server error.
I've tried to off my firewall, but it is still the same.

Hey Esther Siew,
Welcome to the Apple Support Communities! I understand that you are experiencing issues signing into iCloud on your Windows computer. Are you attempting to sign into the iCloud control panel? If so, check out this resource:
iCloud: iCloud Control Panel setup cannot be started - Apple Support
https://support.apple.com/en-us/HT203796
“Your setup couldn't be started because the iCloud server stopped responding.”
or “Your setup couldn't be started because the iCloud server couldn't be reached.”
1. Check the System Status page to make sure there aren't any issues affecting the settings you've chosen in iCloud Control Panel. If you are setting up iCloud for use with Outlook, check that there aren't any issues with Mail, Contacts, Calendars, or Reminders.
2. Make sure your computer is online. In a browser, attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud contacts, calendars and tasks cannot be added to Outlook. If you're using Windows 8, review the instructions for resolving network problems. If you're using Windows 7, review the instructions for troubleshooting internet connection issues.
Thanks,
Matt M.

I had to change my apple ID due to someone else using it and changing the password, so now i can't sign out of icloud as the email is wrong and i dont have the password to turn off find my iphone. Help!

Basically, someone was hacking my apple account for a while and kept changing the password so i kept resetting it, now i've had to change my email as icloud still wouldn't accept my new passwords - even after being updated. Now i can't sign out of icloud due to it being the wrong email and an unknown previous password, as i can't turn off find my phone.ipad. How do i solve this without losing everything as i can't just delete the account and the usb ports on my laptop have gone so i can't back up to my laptop. I'm running completely on icloud but desperately need it to update so i don't lose all my uni work as well off my ipad.

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23

HT201317 can i sign into my icloud account from a friends computer so i can get to my pictures

Can I sign into my icloud account from a friend's computer so i can get to my pictures?

What you need is a file named Domain.sites (iWeb 2) or Domain.sites2 (iWeb 3). Copy it from your laptop to your other computer at home.
It's located in your Users/Home/Library/Application Support/iWeb folder. Place it in the same folder on the other computer.
All the files for the site are contained in that file/package. After editing you will have to publish the changes to your hosting server.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible in Lion or Mt. Lion enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.
To open your domain file in Lion or later or to switch between multiple domain files Cyclosaurus has provided us with the following script that you can make into an Applescript application with Script Editor. Open Script Editor, copy and paste the script below into Script Editor's window and save as an application.
do shell script "/usr/bin/defaults write com.apple.iWeb iWebDefaultsDocumentPath -boolean no"delay 1
tell application "iWeb" to activate
You can download an already compiled version with this link: iWeb Switch Domain.
Just launch the application, find and select the domain file in your Home/Library/Application Support/iWeb folder that you want to open and it will open with iWeb. It modifies the iWeb preference file each time it's launched so one can switch between domain files.
WARNING: iWeb Switch Domain will overwrite an existing Domain.sites2 file if you select to create a new domain in the same folder. So rename your domain files once they've been created to something other than the default name.
OT

How can i sign into my icloud account on my pc

How can i sign into my icloud account on my pc?

In the iCloud Control Panel, if you have an iCloud account just enter the ID and password and sign in.

Can not sign in to Icloud it keeps coming up the maximum number of free accounts have been activated on this ipad 1st generation

can not sign in to Icloud it keeps coming up the maximum number of free accounts have been activated on this ipad 1st generation

Error Message: "Cannot sign in. The maximum number of free accounts have been activated on this ipad/iphone"
I encountered the same problem when I purchased a used iPad for my elderly father and couldn't set it up for him. I called Apple Support...
Apple support could NOT help me. I was told there is no way to circumvent the 3 icloud setup limit on iOS devices at their end. I was told to use a different mac or iOS device that hadn't met the 3 x limit.
So, using MY iPad I tried to do that. At first I went to Settings/iCloud. But that is your PRIMARY iCloud account (and this was MY iPad and I didn't want to screw up my own settings!) which you don't want to trash.
After some online research (iMore to be exact) I discovered you can setup a secondary iCloud account using:
Settings/Mail,Contact,Calendars --> Add Acount... -->iCloud --> Get A Free AppleID --> Birthday Q then Security Question - then Name - then Get a free iCloud email address....
After you get to the new iCloud settings page at the end of the signup process - I deselected all the tabs which made the new account "inactive" on my iPad.
Next I went to the used iPad that had the initial problems, and tapped on Settings/iCloud. I signed in with the iCloud account that was newly created and was able to then get an iCloud account to work!
I left the new iCloud account showing on my own iPad (under Mail,Contacts,Calendars) as it is inactive. I am not sure what would happen if I deleted it - it may stop working on my father's iPad then.

My Icloud email adress got deleted and I can't remember my password so I can't sign on to iCloud!

My Icloud email adress got deleted and I can't remember my password so I can't sign on to iCloud! How do I fix this problem?

Move your curring iPhoto app to the Trash (don't empty) and then try purchasing again. If you're still having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.

I can't sign into my iCloud account from iPhone 5c

I can't sign into my iCloud account from iPhone 5c

Hi there devbark,
You may find the troubleshooting steps in the article below helpful.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
-Griff W.

TS3988 Can't sign-in to iCloud because account is lock

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