TS3988 Can't verify my account o be able to use the apps store or anything else !
Can't verify my icloud account to be able to use App Store or iTunes?
Have you tried closing the App Store app via the multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Similar Messages
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Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
I cannot login into my inbox for Apple ID email so i am unable to verify my account, which means i can't use icloud or use the app store.
For all Users...I just fixed mine and am now able to log on.
Yesterday there was a Quick Time update to 7.3.1 that fixed a security issue that was allowing access to your computers. I thought that my auto update would install this and it didn't. I had to manually download from apple and install the update.
http://www.apple.com/quicktime/download/
I used the "with iTunes" version and now I can log into my account with out the "null" error appearing.
This was pointed out to my by QuickDraw so he gets all of the credit. -
I have a new name and I can not verify my account. How do I validate the user name?
I have a new name and I can not verify my account.
How do I validate the user name?Hello lirom12,
Check out the article below to get your Apple ID verified so you can use it. You would need to send an email to get it verified.
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
Regards,
-Norm G. -
My daughter has used our iPad for her Apple account and now I can't use the App store because her username automatically shows up in the Apple ID window. How do I change that so I can put our Apple ID in with the appropriate Password?
Open Settings -> Store
Tap on the Apple ID shown and sign out. Then sign in with your own Apple ID.
Update: Oops, AnaMusic was faster... -
How can you find your password to use the App Store on an iPhone?
My friend has forgotten her password for the App Store.
Her account is her email address.
How can she either get her password or create a new one in order to use the App Store?I think I tried this last night but will attempt it again.
I was tired after talking with an AT&T technical representative about a voicemail issue.
I hope her voicemail is still accessible today.
I asked the AT&T person to remove the voicemail password. -
I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?
Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with. -
TS1702 after upgrading to ios 6 i can no longer use the app store.
after upgrading to ios 6 i can no longer use the app store on my iPhone, i am unable to install new apps. i chose to fill out the security questions and the problem seems to occur since then. what could be a solution to get the app store working again??
i just contacted apple support and the solution is the following!!!!!
connect the iphone to your computer and open itunes
then click on itunes store at the left side of the screen
then click at the right top side of your itunes screen on your email address (or id that is displayed there in the black bar)
choose log out
then go to the top of the screen with the search option in itunes where you can search in the store and choose an app that you have not yet installed.
then you get the security questions also in itunes, fill the them out and after you have done that you are asked to log in again
now when you install an app that works (it is then on your computer still)
open the app store on your iphone and choose the updates button and install the app from the cloud
now when you install new apps also from the app store on your iphone it works again!!! and you are no longer asked about the security questions
(the other option they told me (that i did not have to use) is: go to settings/general/ all the way at the bottom of the screen choose make new settings restore networksettings and choose yes) -
I am not able to access the App Store on my Iphone 3GS with IOS 6.01, however i can access the same on my laptop when i connect my phone to my PC. Any suggestions on this.
varunsharmaapplefan
http://support.apple.com/kb/ht5209 might help you. An iPhone 4 can airplay content from apps that support airplay and iTunes but it cannot mirror. If your game does not have airplay in the app you cannot mirror it to the apple TV so I don't know if you can play just the music. You should have no problem playing your iTunes over airplay though.
This may also help http://support.apple.com/kb/HT4437
Regards
Jules -
I do not have a credit card how can I use the App Store from Belize
I do not have a credit card how can I use the App Store from Belize
iTunes gift cards.
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Can I re install logic after I purchased it from the app store?
can I re install logic after I purchased it from the app store? They say you can, but it won't allow me. Finally got logic pro 9 loaded. I recorded a test session,saved it,closed logic and when I went to re open logic the next day. My Logic icon was different ( it was the application icon not the silver record icon ) and I am unable to open my session or go to the app store to re install it. I can't find logic pro anywhere in my folders other than the application icon and that won't open.
anybody answer me fast
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Why can't I use the App store?
Hi I just bought an IPAD4 days ago, however I found I can not use the App store. Every time I click App store, it shows the blank page of the 'purchased', and all the other icons on this page did not work. Please let me know what I should do. Thanks.
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Please help me find where the AGREE is that I need to press so I can start using the App Store ?
You are most welcome
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HT1725 I can not get any app to finish loading from the app store. Anyone else having this problem
I can not get any app to finish loading from the app store. Anyone else having this problem?
Why has nothing been done on this? I still have this problem today on Chrome and on the latest OSX.
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The ipad mini and the ipad with retina display can not use the app store
i just got the ipad mini and the ipad with retina display but i can't use the app store on those two
For information on your iPad (model, date of production, etc) then enter your serial number at this site. Information, based on the serial number, will be shown. http://www.chipmunk.nl/klantenservice/applemodel.html
Identifying iPad models
http://support.apple.com/kb/HT5452?viewlocale=en_US&locale=en_US
Cheers, Tom
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