TS3988 cannot verify account

I cannot get my icloud to verify

To verify the account, click the Verify Now link in the email that Apple sent to you. Make sure you are checking the email address you used to set up your iCloud account. Also make sure you check the spam/junk folder as well as the inbox. If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

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My mail is saying cannot verify account all of a sudden

My mail account is saying cannot verify account. I've deleted and started again but same message appears. Help

Hello Nicola98,
It is possible that some of the server options have changed recently. I would recommend using this to get the settings from the email provider directly and use that information to setup the account.
Account Information
Questions
Answers
Notes
Full name:
Your name as you would like it to appear on messages you send, such as Tom Clark.
My email address:
Such as [email protected].
My email provider:
The name of your email service provider such as Yahoo, Gmail, Comcast, or AOL.
Incoming (POP or IMAP) mail server settings
Questions
Answers
Notes
Account type:
Choose one.
POP [     ]
IMAP [     ]
Exchange IMAP [     ]
Exchange 2007 EWS [     ] (see below)
Your provider will understand which Account type to select.
Description:
Used to title your inbox in Mail.
Such as "Tom's email"
Incoming mail server hostname:
Such as mail.example.com
Username:
Example: tomclark or [email protected]
Password:
Used to protect your email account. See thisarticle to choose a good password.
Incoming server port number:
Your provider will understand which port to select.
Incoming server authentication method:
Choose one.
Password [     ] MD5 [     ] NTLM [     ] Kerberos [     ] None [     ]
Your provider will understand which authentication method to select.
Incoming mail server supports Secure Sockets Layer (SSL)?
Yes [     ] No [     ]
Your provider may call this Transport Layer Security (TLS).
Outgoing (SMTP) mail server settings
Questions
Answers
Notes
Outgoing Mail Server:
Such as smtp.example.com
Outgoing server port:
Choose one.
25 [     ] 465 [     ] 587 [     ] Other:
Your provider will understand which port to select.
The outgoing mail server supports Secure Sockets Layer (SSL):
Yes [     ] No [     ]
Your provider may call this Transport Layer Security (TLS)
Outgoing server authentication type:
Choose one
Password [     ] MD5 [     ] NTLM [     ] Kerberos [     ] None [     ]
Your provider will understand which authentication method to select.
If "None", ask for the Internet Service Provider off-network outgoing (SMTP) mail server settings to use when you are connected to the Internet from outside your ISP; for example, a WiFi hotspot at your local coffee shop. Use the next chart to denote these settings.
Internet Service Provider off-network outgoing (SMTP) mail server settings
Note: Only use this section if you checked “None” for Outgoing server authentication in the above section
Questions
Answers
Notes
Outgoing Mail Server:
Such as smtp.example.com
Outgoing server port:
Choose one
25 [     ] 465 [     ] 587 [     ] Other:
Your provider will understand which port to select.
The outgoing mail server supports Secure Sockets Layer (SSL):
Yes [     ] No [     ]
Your provider may call this Transport Layer Security (TLS)
Outgoing server authentication type:
Choose one.
Password [     ] MD5 [     ] NTLM [     ] Kerberos [     ]
From: Configuring Mail for your email account
          http://support.apple.com/kb/ht1277
Take care,
Sterling

Tried to create apple id, entered wrong email address, cannot verify account and cannot use apple store, is there anyway to edit

Tried to create apple id for apple store on Iphone 5s. I entered the wrong email address for my user id, and I cannot verify account and cannot create a new account because my phone continues to show wrong user id and requests password.
How can I start over/

This page explains, how to change your AppleID settings - email addresses, etc: http://support.apple.com/kb/HT5621
If you are having problems with your password or security questions, go to the page iForgot (iforgot.apple.com) to reset your account.
If all fails, give the Apple Security Team a call: The Telphone numbers are listed here:
To find the right phone number, see this article: Contacting Apple for support and service
http://support.apple.com/kb/HE57

ICloud cannot verify account

My Apple ID is correct but iCloud cannot verify account. Somehow I have two Apple IDs. I did reset my password on my primary Apple ID and confirmed the new password from the email instructions. The primary ID is the one I'm using but iCloud still cannot verify.

Has anyone answered this question for you?

Cannot verify account can I get another email sent

Cannot verify account can I get another email sent

Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

Created wrong email on ipad mini cannot verify account

Hello all
My daughter created a wrong email address on my wife's ipad mini. We cannot verify the account since the email doesn't exist. She has an iphone and icloud account, but we cannot reset the ipad mini and create the right email account. When we click on the settings>iCloud the right side is greyed out because the account is tryting to verify. If we turn off wi-fi the account and try to delete a password if required but there is no password. Steps to correct this please.

See if you can erase the device and start all over again using recovery mode.
If you can't update or restore your iOS device - Apple Support

Cannot access icloud, cannot verify account

With my current apple activie and able to log in to itunes and other apple website, I cannot access icloud with error message "check your email xxx for instructions on how to verify your account. But checking email, no email was sent.

Hey Edgew7,
Thanks for the question. The following resource may provide a solution:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
Thanks,
Matt M.

HT1694 I have recently updated my iPad and cannot access my mail account (I can access it through Microsoft) but not the mail app that's on iPad.. It continually keeps saying cannot verify account or password.

I have updated my pad and now cannot access my Email through mail on the ipad (I can access it on the internet via Microsoft ) I have tried changingassword and server to pop3... But nothing working that if read from ppl. Please help.. As I love using mail on the pad making it much faster and easier to view my mail. I don't wanna go back to logging in over the web.... Please help :)

When resetting your password, did you turn on two-step authentication? If you did, the Mail App isn't compatible with it - either, you need to create an application password and use that to log in using the iPhone Mail App, (instead of your Microsoft Account password) or disable two-step authentication to make it work.
There's more here:
http://windows.microsoft.com/en-GB/windows/two-step-verification-faq

Cannot verify account

Hello,
It seems that the account verification process is broken (apple ID)? I have successfully created a new account, added a gift card. The last part
includes the "verification email" being sent to me by email. It did arrive (10 times by now) - when I press the verify I am prompted for logon. I do this and get the message: This Apple ID has been locked for security reasons. Visit iForgot to reset your account (https://iforgot.apple.com).
So I visit the iforgot page. Change my password but there is no way to "resume" the verification process. When I return to the process and enter the current password again at: https://id.apple.com/IDMSEmailVetting/authenticate.html I get the same error (Apple ID has been locked...)..
This is taking place as a most unfortunate moment. I would appreciate a quick resolve.
- Frida

Since resetting the password you've logged back into the account on http://appleid.apple.com and re-requested the verification email, and used that new verify email to try and verify the account ?
If it still doesn't work then you can could try contacting iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I'm cannot verify account

account : [email protected]
I'm not receive message mobile verify code. and We were unable to verify your account.

Hi Liuz,
You want to make sure that the settings are correct in the configuration.
POP server: pop3.live.com
POP server port: 995
POP SSL required? Yes
User name: Your Windows Live ID, for example
[email protected]
Password: The password you usually use to sign in to Hotmail or Windows Live
SMTP server: smtp.live.com
SMTP server port: 587
SMTP Authentication required? Yes (same as POP3 username and password)
SMTP TLS required? Yes
Thanks,
FAISAL CHANDRATHIL ABDUKUNJU

TS4036 I cannot use iCloud as it say cannot verify account

Any idea ?

Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

HT1766 When I setup my new iPhone 5c I inadvertently entered wrong email address for apple id. I cannot verify the email sent. I have a new apple id, but can neither use nor delete the iCloud account. How do I get an iCloud account for this phone?

When I set up my new iPhone 5c I inadvertently used wrong email for setting up my apple id. I have since setup an id with correct email, but cannot verify the first account. I cannot delete it either. How can I get an iCloud account for this phone?

You said "have since setup an id with correct email, but cannot verify the first account. I cannot delete it either. ".
Why can't you verify it?
Do you not receive the verification email address?
If problem contact iTunes by:
http://www.apple.com/support/itunes/contact/

When i try to set up facetime with my Apple ID it does not let me saying it cannot verify my account?

when i try to set up facetime with my Apple ID it does not let me saying it cannot verify my account? if i change my ID on the ipad deos it change it on my computer aswel?

Hi
I would try this since Apple TV is built to allow multiple Apple Ids
On you Apple TV
General > Settings >Itunes Store > Add New Account (put yours in here)
Then Switch account to your Apple Id
Cheers

Apple ID / iCloud - Cannot verify email address , maybe used in a different account?

Hi all!
Until last week I was having a Family Account on MobileMe.
Now that I have transferred all sub accounts to iCloud I moved the main account, too.
All sub accounts are working fine and the can use all services like Find my Friends.
Now after having moved the main account all worked fine for that account except one service.
When trying to use the Find my friends I get a message
"Cannot connect to Find my Friends - Verify your Apple ID at https://appleid.apple.com to use Find my Friends"
When opening that URL on my mac and going to "Manage your account" and then clicikng on "Verify now"
"A verification email has been sent"
Doing the same from the dialogue on my iPhone I get "Email address is already verified for another Apple ID"
Having worked though a lot of discussions here I think the issue is with an old apple id that I might forgot about having my new one as an alternative address verified.
The problem is now that I don't have access to this old account , so I cannot remove it.
I should mention that I did not get a single mail for verification send to that address , even though having asked for it on my mac now several times.
What I tried so far
- Connected to all apple id accounts I have access to and assured that the eMail is not used and verifed there.
- Tried the "Verify now" several times
- Supplied a different alternative address to that account and succesfully veriefied it. Still I cannot verify the primary one and cannot use Find my Friends
- Updated the password to meet new complexity rules, it does now include lower,capital letters, numbers and is at least a characters long
That leaves me know with two questions:
1 - How can it be, that opening the same page and doing the same thing, results in two different messages on my Mac and my iPhone?
2 - How can I arrange, that from this old account the alternative address is removed so that I can verify it agains the new one?
Many thanks in advance for any ideas!
Note: This account is my main private eMail so dumping it and creatign a new iCloud account is not an option.

I had a similar problem. I had to call Apple support via phone and ask what apple ids my email was associated with. He was able to give me the email server it was associated with (ex: yahoo, gmail, hotmail, etc) and that sparked off the memory I needed to recall that ancient and unused apple id. Then I had to recover the password, log in to that old id and change the primary email address.
As for no verification email sent, there is a major lag between changing your settings and them actually changing in Apple's system. I don't know why this is. I couldn't delete a secondary email no matter what I tried. Then 4 hours later, it finally let me do it.
hope this helped a litte, good luck!

I have two accounts and for both accounts I use the same emails. I cannot verify my email on my main account because of this. Help? Can I just cancel my other account to avoid confusion?

I have two accounts and for both accounts I use the same email. I cannot verify my email on my main account because of this. Help? Can I just cancel my other account to avoid confusion? I am totally stuck now.

By the sounds of it you have linked Email Accounts, if so this means that you will both recieve the majority of the same Emails, and if you do and you read them on your account (which is linked with your husbands) then they will appear to read on the both of them because they are linked. With the majority of Email providers these days they're Emails are (simplified) in the cloud you could say, meaning that if you read or delete shared Emails then it will do the same on both accounts rather than just the yours.
I hope all that made sense, sorry that I couldn't be of anymore assistance.. If you havent already try googling your problem - you may find some answers on there

TS3988 cannot verify account

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