TS3988 error code 4002 in iTunes

What does this mean and how due I correct the error.  It appears to be connected with ICloud and iTunes Match

Store > Turn off iTunes Match
Store > Update Genius (let it run + finish)
Store > Turn on iTunes Match (set it going and it should work properly)

Similar Messages

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    I keep getting Error Code 4002 in iTuens when  try to update my iTunes Match.  I have turned off Match, then reconnected, but the code keeps coming.  So does Error Code 4010 at times.  Can someone help?

    iTunes store, App Store, iTunes Match and various other services have been down for the past several hours. Apple's System Status page at http://www.apple.com/support/systemstatus/ now shows them back up but they are STILL NOT up for me or many other users. The error codes 4000 series refer to connection errors, I've gotten several from 4001-4010 all day. We're kind of at the mercy of Apple at this point. It would be nice if they would give us some notification about their problems since we are paying for their service.

  • Itunes upload error code "4002"

    When I want to upload my music to the Itunes store, I get an error code "4002" What can I do about that?

    Does this help?
    https://discussions.apple.com/message/19713445#19713445
    tt2

  • ITune Store error code 4002

    What is iTune Store error code 4002 and how can I fix what ever it is? This error comes up every time I start up iTunes on my  Apple computer.

    Are you an iTunes Match subscriber ? If you are then this seems to have fixed it for a number of people : Re: iTunes Match Error 4002 - Can't Connect (or the reply a couple of posts below it)

  • I have newest update iTunes but always pop up error code 4002, who can I fix it???

    when open the itunes, always pop up error code 4002, how can I fix this issue?....

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

  • Error code 4002 flashes everytime I use itunes?

    Error code 4002 flashes everytime I open my library.  how do I fix It?

    Does this help?
    https://discussions.apple.com/message/19713445#19713445
    tt2

  • How can I resolve error code -54 in iTunes? I am using the latest iTunes. No new updates are available.

    How can I resolve error code -54 in iTunes? I am using the latest iTunes. No new updates are available. I'm using iTunes 11.3 on a MacBook Pro, OS X 10.6.8. I can't save my library in iTunes, the message just keeps popping up.

    From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Although there is no formal list of OSX error code some of the old codes still apply to OSX .)
    First, try simply restarting your computer.
    Try quitting iTunes, then deleting the .xml (not .itl !) version of the library file in the iTunes folder (iTunes will generate a new one).
    iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814 - various things to try.
    Unknown error (-54) while syncing ipod - https://discussions.apple.com/thread/1082953 - problem was locked files
    Why does iTunes keep showing a -54 error when I sync my iPad? - https://discussions.apple.com/thread/3727114
    Error -54 possibly related to Touch Copy - https://discussions.apple.com/thread/3727114 - cleared by deleting preferences on iPad.
    iTunes: Missing folder or incorrect permissions may prevent authorization - http://support.apple.com/kb/ts1277
    Troubleshooting permissions issues in Mac OS X - http://support.apple.com/kb/HT2963

  • Getting error code 5002 in itunes

    Getting error code 5002 in itunes and tried the recommendations.  Makes no sense!  I can enter my account in safari and on iTunes store, but not through Itunes software!

    Hello jmmairs,
    It sounds like you are getting error code 5002 when trying to use the iTunes Store. Take a look at this info from the following featured discussion:
    iTunes Store Error message 5002
    https://discussions.apple.com/thread/4852016
    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account.
    Change your country if necessary
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • When upgrading quicktime, I get an error code: -3, and itunes will not run.

    when upgrading quicktime, I get an error code: -3, and itunes will not run. How do I fix?

    i 'm very interest because on 3 PC , i have the same problem and i work at tv producer...

  • I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

    I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

    Is this the error your gettings?
    If so, remove the installer, and redownload the itunes set-up installer
    www.apple.com/itunes/download
    Message was edited by: keeferaf

  • Error code -45054 from iTunes store when trying to purchase content

    Tried everything I could think of. Had already done a fresh install of OS Mavericks and this issue recently came up. Couldn't find any threads describing a fix so any help is appreciated.
    error code -45054 from iTunes store when trying to purchase content
    Specifically:
    "We could complete your iTunes store request
    An unknown error occurred (-45054)
    There was an error in the iTunes store. Please try again later"
    3 days later...same error code.

    Hello there, Tyger2204.
    The following Knowledge Base article offers up some great steps and additional reference links for troubleshooting issues connecting to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Feel free to begin with these recommended steps:
    Make sure your computer is up-to-date and meets the following requirements
    Make sure that you can access the Internet on your computer or device.
    Make sure that your computer meets the iTunes minimum system requirements.
    Make sure that your operating system is up to date:
    For Mac: Choose Apple () > Software Update to determine if updates are available for your computer.
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • TS1424 I continually get Error Code 4002. How do I resolve this?

    I continually get Error Code 4002 when I try to update Genius. How can I resolve this.

    It's well known issue and all the greatest minds in Adobe working on it since August 2012
    Check this thread.
    http://forums.adobe.com/thread/1045283?start=0&tstart=0

  • Error code 13104 in iTunes 10.5.3

    I''ve started getting error code 13104 when synching iTunes 10.5.3. Any suggested fixes please?
    Many thanks

    Try turning off Genius. I am not sure it is the issue but there's no harm in trying.

  • Quicktime Error Code ; -3 and iTunes will not open!!!

    I have attempted to install iTunes and am recieving Error Code : -3 when it trys to install quicktime...Then when I attempt to open Itunes after the installation it tells me that 'iTunes cannot run because some of its required files are missing'. How can I resolved this so that iTunes 6 runs correctly, and I can use my iPod??

    When I try and install Quicktime, this message appears when it gets to the stage of 'Error 1402: Could not open key HKEY/LOCALMACHINE/SOFTWARE/Apple Computer Inc./Quicktime/InstalledFiles/QuicktimeUpdater.exe. Verify that you have sufficient access to that key, or contact your support personnel'. Then after pressing OK, this error message appears 'Error -1603 Fatal Error during installation. Consult Windows Installer Help (Msi.chm) or MSDN for more information.'
    This is what happens when I attempt to open Itunes 'iTunes cannot run because some of its required files are missing. Please reinstall iTunes'

  • Need help with Error code (-1202) in itunes store

    ITunes Store keeps giving me error code 1202  when I try to click links. I'm using itunes 11 also itunes music page shows blank white screen. And the iTunes Match section doesn't show any pictures and looks like a website when it's on HTML format.  The radio stream works and itunes is able to display the music I had stored on iCloud so I'm not sure if its connection issue or what. Does anyone have a fix for this?

    See the following:
    Error 150:30 - Error "Licensing has stopped working" | Mac OS :
    http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

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