TS3988 I am unable to complete an in-app purchase in clash of clans.

I am unable to complete an in-app purchase in clash of clans. Any suggestions as to why?

Make sure In-App Purchases isn't turned off in Settings>General>Restrictions.

Similar Messages

Unable to complete gifted iPad app purchases

Whether I'm trying to gift and iPad app from my iPad or from iTunes for Mac, the purchase hangs and seemingly never completes. Is anyone else having this problem? I'm assuming the iTunes Stores servers are getting slammed today because of all the Xmas purchase. Calling Apple support is also no good at this time.

I had similar problem. But after 2 minutes it worked. I stayed on the same screen. However, the receipent seems to be having trouble reedimig it on the iPad.

I am on ios7 using 5s, i am unable to make in-app purchases in clash of clans game, it says purchase failed and cannot connect to itunes

I am devasted with this, anyone else facing this issues, i have 2 apple ids and i have tried working and downloading the game with both ids and both ids have balance and i even tried changing the game centre as well. nothing helped.

I am having the same problem. There are 3 different apps that I have tried to make an "in app" purchase on. One of the apps tells me "Cannot connect to itunes". We know that this is not true as I have connected to it immediately before and after trying to make this purchase. The other 2 purchase that I have tried to make just don't do anything when click the "Buy now" icon.
I do not use restrictions. I have also tried the solutions above. This problem started on my last phone, the original iphone4 with ios4 and has persisted after an upgrade to the 4S with ios5.
I can't believe that we are the only 2 people with this problem.

HT4009 I've made many in app purchases on Clash of clans. Now everytime I try buy something it says "your purchase could not be complete" then after says "could not connect to iTunes Store" ... Help?

Help

Hi AndyFTW,
If you are having issues making purchases because you cannot connect to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is "Your Purchase Could Not Be Completed"

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is “Your Purchase Could Not Be Completed”

If you also got a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS3297 I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!

I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Unable to make an in app purchase while I'm in a game! Help

Unable to make an in app purchase while I'm in a game! Help!!! While in a game if I want to upgrade to full version
And put in my Apple ID password it states unable to connect to apple store or it has said incorrect user id and password
But if I go to App Store I can make the purchase. Please help it is frustrating

Check the settings - perhaps you have enabled restrictions (see: iOS: Understanding Restrictions (parental controls)).
If not, see iOS: Troubleshooting apps purchased from the App Store

TS1702 I am unable to make in app purchase in clash of the clans.

I am unable to make in app purchase in clash of the clans.

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card.

I can't completed my in-app purchasing

I can not completed my in-app purchasing, but I can buy a new app with my account.
Every time I want to make an in-app purchasing, it turns out:
"Your purchase could not be completed. For assistance, contact iTunes Support at
www.apple.com/support/iTunes/ww.
How can I fix this?

That's a tricky one... this is a pure guess, but I suppose as a long shot you could try contacting Tunes Support at http://www.apple.com/support/iTunes/ww

HT201485 When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this

When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?

Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ)

HT1937 why i cant use my credit card when im purchasing in clash of clan of gems always say your purchase could not be completed etc etc

why i cant use my credit card when im purchasing in clash of clan of gems always say your purchase could not be completed etc etc

No one here can help you.
Go here:
https://getsupport.apple.com/GetproductgroupList.action
ask for assistance.

HT3702 Yes you placed a hold but then when I went to complete an in app purchase it says I can't. I have no restrictions on this **** thing and never had this problem.. Why won't your iTunes communicate with my games so I can purchase stuff.

Yes you placed a hold but then when I went to complete an in app purchase it says I can't. I have no restrictions on this **** thing and never had this problem.. Why won't your iTunes communicate with my games so I can purchase stuff. I have an iPad mini just trying to play a **** game.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you are getting an error message then what is the full text of it ?
The temporary store holding charge is standard, it should disappear within a few days or so.

Am trying to purchase from clash of clans and i can't they told me to contact iTunes Support to complete this Transaction

am trying to purchase from clash of clans and i can't they told me to contact iTunes Support to complete this Transaction

So where is the problem? Contact iTunes support as they suggest and you should be able to complete your purchase. If the matter was serious you would not have received that kind of invitation.

I have money on my card, and i purchase in clash of clans. But the transference is not completed, but the card works on every other thing, what do i do?

I have money on my card, and i purchase in clash of clans. But the transference is not completed, but the card works on every other thing, what do i do?

What happens when you try?
Do you get a message?

Unable to make an in-app purchase. Error message saying unable to connect to itunes store. phone is NOT jailbroken

I attempted to make an in-app purchase on the Original Gangstaz app and a message came up saying to contact itune support to complete the transaction. Another window comes up after saying that no connection could be made to the itunes store . I have made numerous in-app purchases, so why has this now happened?
Please note my phone is NOT jailbroken. Any ideas?

Check the settings - perhaps you have enabled restrictions (see: iOS: Understanding Restrictions (parental controls)).
If not, see iOS: Troubleshooting apps purchased from the App Store

TS3988 I am unable to complete an in-app purchase in clash of clans.

Similar Messages

Maybe you are looking for