TS3988 I can log into my iCloud account on my iphone but when I try to log in on my pc I keep getting a connection error message.  Any ideas?

I can log into my iCloud account on my iphone but when I try to log in on my pc I keep getting a connection error message.  Any ideas?

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

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  • HT4436 my mom lost her ipad. can I log into her icloud account on my iphone 5

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    What To Do If Your iDevice Is Lost Or Stolen
    What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
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      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T. Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. What to do if your iOS device is lost or stolen
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      7. Find My iPhone
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    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
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      3. OS X Lion/Mountain Lion- About Find My Mac
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  • Me and my family have 2 game cetre accounts on one email, but when we try to log into one, we log into the other. Also, we cant start a new apple id

    Me and my family have 2 game cetre accounts on one email, but when we try to log into one, we log into the other. Also, we cant start a new apple id

    Drrhythm2 wrote:
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  • I created an account on Adobe website, but when I try to log into Adobe Licensing Website (LWS)

    I created an account on Adobe website, but when I try to log into Adobe Licensing Website (LWS) in order to install Adobe Acrobat X1 Pro is states I am not a valid user. I have serial number for install.

    Account on Adobe website is different than on Adobe Licensing Website(LWS).
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  • My iPod touch is plugged into PC. My iPod is shown, but when I drag content from iTunes library to it I end up with an error message that says it "Cannot copy item" then "The device has either stopped responding or has been disconnected."  What to do???

    My iPod touch is plugged into PC. My iPod is shown, but when I drag content from iTunes library to it I end up with an error message that says it "Cannot copy item" then "The device has either stopped responding or has been disconnected."  What to do???

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    DaibhiN wrote:
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  • TS3988 I cannot log into my icloud account from my iphone 4

    My apple id on my iphone is: my email
    and my apple id on my lap top is: different (not my email address)
    I cannot log into my iphone icloud account on my iphone, it says I have an incorrect user/password but I have no problem logging into my icloud account on my laptop.
    Could you please help with this?
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    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

  • Cannot log into my iCloud account on my iPhone.

    hi i set up my icloud account same as my apple id. then i changed my apple id to a different email address. now when i try to log into my icloud using my old email it wont let me log in or delete my icloud from my phone. please help  thanks

    You need to go to apple id site and change it back, without verifying for just as long as it takes to delete icloud account on your phone. Once deleted - change it back and verify.

  • I have 2 apple ID's on my iPhone but when I try to log into itunes etc the ID that I no longer use comes up and therefore cannot acces account how do I change this

    I have 2 apple ID'S on my iPone, when I try to log into app store etc the wrong ID comes up and I dont know how to change this so I can use my primary ID

    Settings>Store...tap the ID shown...sign out...now sign back in with the ID you want to use.

  • I have an Apple ID, a game centre account and an app but when I try to log into FaceTime or iMessage it says I need to verify my email address even though I already have. Why?

    Please help me!!

    I dunno if this will work for you but I had the same issue today and had to redo what I did about two weeks ago.
    I went to "Settings" then to "General" and scrolled all the way done to "Reset"
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  • HT1311 Have changed my Apple id to a new email address. its all working fine on my pc and also comes up with the new id on my icloud page on my iphone, but when i tryto buy something from i tunes on the phone the sign in box still has the old id. how do i

    Have changed my apple Id to a new email address. its all working fine on my PC and also on come up with the new ID on my  icloud page on my iphone but when i try to buy something from itunes etc on my phone, the log in box still contains the old id.
    how do i change this?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    It doesn't sound like you "changed" your Apple ID, sounds like you created a new one. Bad idea. All content bought with an Apple ID is forever tied to that ID. The ID that bought the content is the only ID that can update the content. Apple does not merge IDs not does Apple transfer content from one ID to another.

  • I damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?

    i damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?

    Not photos, just data synced with iCloud shown in Settings>iCloud.  If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now).  Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
    When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.

  • How do I log into my iCloud account. I have iCloud installed on my iPad but can not figure out how to log into my iCloud account to restore a message

    How do I log into my iCloud account. I have iCloud installed on my iPad but can not figure out how to log into my iCloud account to restore a message

    Settings / iCloud on the iOS device to view your settings and options.
    Storage & Backup / iCloud Backup is how you restore the device with your last backup.

  • Can i log into my icloud account from a non-mac laptop?

    do i have to be on my macbook to log into my icloud account ... or can i do it from my pc ... or even from my blackberry?
    thanks

    Yes.  As long as you remember your Apple ID and password.
    OT

  • HT204347 I can't log into my icloud account

    I can't log into my icloud account from my MacBook Pro, I keeps taking me to set-up window, I've been using it for years, I running 10.7.5, it's turned on, can't get on with my iphone either also takes me to the setup window. Also can get support as there help page won't recognize my serial number even when copy/pasted?

    Hi
    https://appleid.apple.com/
    and
    https://www.icloud.com
    are two different accounts
    Therefore you should still use your "old" (existing) iCloud mail address - you cannot change the iCloud mail address.
    However you could add an alias instead to you iCloud account.
    http://support.apple.com/kb/PH2622?viewlocale=en_US&locale=en_US

  • I can log into my icloud account but i need to know my iPod security questions and answers.. How can i get them and see them???

    I can log into my icloud account but i need to know my iPod security questions and answers.. How can i get them and see them???

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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