TS3988 I just got the Iphone 5 s and i am trying to download my stuff but it won't let me access the term and conditions-the new ones. the message says unable to connect to server. I have wi fi.
My iphone 5 will not let me connect to the server to accept the new terms and conditions for i cloud. Help. It is brand new.
Hi there KaseyStafford,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
-Griff W.
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Hi, I recently updated to iOS 8.0 on my Ipad mini however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this problem? Also i cannot download anything from the App store as a result of this.
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I just got my iPhone 4 yesterday after having a Blackberry for 3 years. Everytime I try to download any type of application it keeps displaying "Your Apple ID has been disabled." Before activating my iPhone I downloaded the most recent iTunes. I even went back today I reset my password after some minor research made the suggestion. I sent an e-mail off to to Apple last night after their Apple tech was no help at all. He is the one that suggested the e-mail and that he could not help me. I am really frustrated at this point. I am hoping that someone will be able to help me out. I was extremely excited about getting my new iPhone 4 and now I am just over it! Help please!!!
USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
You need to contact iTunes support and send an email by following the link I posted.
Simply going there does nothing. -
I have tried deleting some apps to free up memory space, I have to constantly switch the iPad off and on in order to be able to pick up the internet. Any suggestions as to how to fix this permanently would be gratefully received
It's not a daft question to me. I'm not sure either so this is what I do when I want to know something.
How do you update a router firmware.
You can also go to the router manufacturer's website for more information. -
Keeps telling me to agree to terms but saying unable to connect to server
Since I updated the software it wont let me turn on icloud until I agree to the new terms. When I try it says "Unable to connect to server" I have tried turning my phone on wi-fi, with out wi=fi, restarting it etc nothing works!
Hi Stonesthro1,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
TS3899 on my iphone it says unable to connect to server when i try to download mail.
On my iphone it says "unable to connect to server" when i try to download mail. same account on computer works fine
Hello, bills47.
Thank you for visiting Apple Support Communities.
I would first start with forcing the Mail App to close then attempt to access your account again.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the issue persists, the easiest way to troubleshoot this issue would be to delete the account and add it back to the iOS device. Below, I have included two e-mail troubleshooting articles. The first article covers basic email troubleshooting. The second article will assist you if the email account you are experiencing issues with is a Gmail account.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Cheers,
Jason H. -
My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date. And I cant restore my iPhone becuase when I go onto iTunes it says that it can't find my iPhone. I have tryed to download the most resent iTunes because I went to apple website and just hit download iTunes so I guess it's the most resent version and I don't know what to do. Should I go to an apple store?
If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972 -
"Unable to connect to server" I have wifi connection but I'm getting this error when I try to purchase an app. Why? If anyone knows can you please help me thank you in advance. :-(
Can you load a webpage in Safari with that wifi connection? If so then it's a problem with the iTunes Store app connection. If not then your wifi isn't fully functional and you need to troubleshoot that first.
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Please can someone help, I am just trying to set up iCloud on my iPad. When I click on accept terms and conditions it says unable to connect to server? I have googled how to do this, forums suggest to open a find friends app, then try to reconnect. It still doesn't work. Any help would be appreciated, thanks.
Check this. Settings>General>Date and Time>Set Automatically>On. Make sure that the time zone setting is correct as well.
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TS3988 It says "unable to connect to server" when I try to accept the terms and conditions
It says "unable to connect to server" when I try to accept the terms and conditions for ICloud. I have an Iphone4G
Delete the iCloud account and sign back in.
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It says "unable to connect requested server" every time i try
it keeps on saying "unable to connect requested server" every time i try t open any website,wi fi is perfectly connected to phone there is no problem with wifi,it was working till yesterday but today i am facing this prblem,please let me know solution as soon as possible.
Solved!
Go to Solution.Hi and Welcome to the Forums!
Can you clarify please? You say you cannot connect to servers, then you say WiFi is perfect. Then you say it was OK until yesterday. So I am confused about what you are attemting to do...is it via WiFi or via your carrier data network connection?
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hello - i just got an iphone in Dubai - i'm trying to configure it but there some instructions are in Arabic (I'm non Arabic speaking) - this specifically happens when I'm try to sign in to create a new apple ID
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The reset link for the security question will send the email to your rescue email account : http://support.apple.com/kb/HT5312 - that is the email account that you are checking, and you've checked the spam folder on it as well as the inbox, and tried clicking the reset link again ?
If you aren't receivineg the email then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
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Don't worry I've sorted it! I just had to turn off Reminders as well in iCloud. Calendar then worked fine, even when I turned Calendar and Reminders back on.
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