TS3988 I recently lost the use of an email address associated with my icloud account

I recently lost the use of an email address associated with my icloud account, I need to reset the password, but am unable to do so.  I want to sync all my devices and am lost without this functionality, so I have created a new icloud account but so far I haven't been able to switch my ipad to this icloud account as I can't change the icloud user name.  Part of the problem seems to be the 'find my ipad' app, which won't switch off without the old password...I've tried every password I can, but no success.  Can anyone help?

You need to either reset password yourself by going here
https://iforgot.apple.com/password/verify/appleid
Or contact Apple for assist. In both cases one way or the other you will have to prove that you are the account owner, by providing correct information in form of either security questions or something else.

Similar Messages

  • How can I change the email address associated with my iCloud account?Ask your question.

    How can I change the email address associated with my iCloud account?

    sschultz365 wrote:
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    To change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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    iCloud FAQ
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    This is an open forum, not Adobe support... you need Adobe support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
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    -right down to how you spell and punctuate the parts of your name and address
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    -Credit card https://helpx.adobe.com/utilities/credit-card.html
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  • HT201269 How to change the email address associated with an iPhone account?

    How to change the email address associated with an iPhone account?  I inherited my son's phone and it still shows his phone number even though I can add my own email account.  My iCloud is also associated with his phone number.

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  • Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

    Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

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  • How do I change the email address associated with a Firefox account?

    I will be purchasing a new computer and want to sync my Firefox account so the new PC will have my bookmarks. The problem is the email address associated with my Firefox account hasn't been active in over a year. How do I go about changing the associated email address so I can sync my account and transfer settings to a new PC?

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    Please help
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    If you can't remember your password then see if you can get it reset via http://iforgot.apple.com
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  • I want to shut down the email address associated with my cloud account. I already changed it no problem via iTunes but can't do it via my phone for icloud. Help?

    I am trying to change the email account associated with my icloud account. Help!

    If you already changed it via https://appleid.apple.com/ and if it already works on iTunes then try to completely sign out on your iOS device (Settings > iCloud > Delete Account + Settings > iTunes & App Stores), then try to sign in again using your new address.

  • I have forgotton the email address associated with my eprint account

    i have forgotton the email address associated with my printer so cant login into my account and change the printers email address. when i hit forgotton password all the email addresses i try it wont recognise. i know my printer email address and my intial eprint code, can anyone help
    This question was solved.
    View Solution.

    Hi funkybeetroot,
    Since there is no option to request "Forgot Username" on the ePrint login page, I would recommend to:
    1. Remove Web Services from your printer
    (On most printers, you can use the Remove Web Services option to disable all Web Services. This will remove the printer from your ePrintCenter account, delete all print apps settings and configuration data, and also delete your printer's ePrint email address/account and configuration/setup data.)
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    If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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    I changed ISP and as a result lost access to the email address I used as my Apple ID   I went to the Apple ID page and changed my id to my new email address for my personal iPad.  But when I use my other iPad, I am asked to login using my old email address and password. When I try to reset my id for the 2nd iPad, using the Apple ID page, it shows my new email. How do I import the hanged Apple ID to my 2nd iPad?

    Sign out and sign in with new Apple ID
    Settings>iTunes and App Store>Apple ID

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    How can I can change the email address associated with my iCloud account without losing data on my iPad?

    If you're running iOS 6, to change your iCloud ID go to Settings>iCloud, tap Delete Account, then sign back in with the new ID.  This deletes the account and your iCloud data from your device, but not from iCloud.  Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
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  • I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

    I recently updated my primary email address associated with my Apple ID account.
    Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
    So in effect I'm locked out of the app store and I currently have 26 updates waiting.
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    Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • HT201248 My email address associated with my Apple ID on my iPad has been turned off from the ISp (U.S. army).   I have a new gmail account with a new Apple ID. How do I get my iPad to use my gmail account?

    Help. My old @us.army.mil email address was terminated by the army. I used that address to register my first apple id account on my iPad. I can't remember my original Apple ID number and if I ask to reset my password, Apple sends the reset link to my old non-working email address. I have a new gmail address and a new Apple ID number associated with that address. How do I get my iPad to use my new gmail address and new apple ID number?  Remember, I can't log out of my old account because I can't remember the password. Amd Apple will only reset the password by sending a link to my old, non functioning army email account. ( I hate army webmail for canceling all retired military email accounts). John Marc
    <Personal Information Edited By Host>

    Hi John,
    You can change the email address associated with an Apple ID using the steps in this article -
    Change your Apple ID - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

    I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

    Do the following:
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