TS3988 My credit card was charged about $100 for 8 different transactions. Five were for 9.90. These dates are Aug. 6, 7, 28 and 29. I have not ordered anything and don't know what they are for.
My credit card was charged about $100 for 8 different transactions. Five amounts were $9.90. These dates are Aug 6, 7, 28 and 29. I have not ordered anything and don't know what they are for. Please help me. Linda Feddersen
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
Linda.. if you have not done so, contact your credit card company so they can monitor your account.
And change your Apple ID password ASAP > Apple ID: Changing your password
Similar Messages
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how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?
Have a look at this link
http://support.apple.com/kb/ht2727 -
I have a lot of files called FILE0001.CHK etc. on my MacBookPro - they cannot be opened and an app search produces no solution. Does anyone know what they are please?
Thanks Charlie and Leroydouglas - apologies for not responding sooner - I am new to the Community and couldn't see how to respond to your queries without 'replying' to myself - hope this works. I do not use Windows on my Mac but it is possible I ran ScanDisk on my previous Windows laptop. Perhaps I have inadvertently brought these files to my Mac?? Can I delete the files or will I be losing something I cannot verify? So appreciate your input - thank you.
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I have like 4-5 teeny tiny dots in the screen of my iphone i don't know what they are from. I can only see some of them when I tilt my phone a certain way. And they are little bitty but I am wondering what they are from
my total library is 680 mb, nowhere close to the 2.08 in the pictures folder. I am obviously messing up.
Actually you’re not.
The iPhoto Window reports the size of the library that would result if you exported all the current versions +and nothing else+ to a folder on the desktop.
The iPhoto Library Folder contains the Original, Modified and thumbnail versions of your pics. It also contains various cache and database files +all of which are necessary+ for the working of the Library.
Don't change anything in the iPhoto Library Folder via the Finder or any other application. iPhoto depends on the structure as well as the contents of this folder. Moving things, renaming things or otherwise making changes will prevent iPhoto from working and could even cause you to damage or lose your photos.
You can run a Library on an external disk:
1. Quit iPhoto
2. Copy the iPhoto Library Folder as an entity from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD -
You have charges on my account in the amount of 106.99 and another for 21.39 and another for 27.79 I have not order any thing . I want my money back into my account thank you
Your account sounds like it has been hacked. Change your password immediately and contact iTunes support for a refund.
Purchases, Billing & Redemption -
Two files I don't know what they are.
I'm a fairly new Mac owner who switched from the dreaded pc. If I could marry my MacBook Pro I probably would except I think it's illegal to marry inanimate objects in the state of Wisconsin.
There are two files in the Macintosh HD folder; dbg.gz / Apr 19, 2009 / gzip compressed archive and test.txt / Apr 18, 2009 / Plain text. When I open the plain text file is says initClientSocket. I would like to delete these files if I don't need them or if I do can I hide these?
Thanks for your time.Stvbrn wrote:
I moved these to trash. Should I for any reason not totally delete these?
there is absolutely no reason to keep them for anything.
Or just remove them all together?
yes. -
Can someone tell me how to access my iphone again?
Last night I changed the passlock code and when I put the new one it did not recognized it. Now I am locked out of my iphone.You will need to try to restore your iDevice from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808 -
3 amounts deducted from my credit card by I tunes E, don't know what they are for, not showing on history also no e mail receipt,
I haven't knowingly bought anything, any ideas what this could be ?You haven't made any in-app purchases or have any auto-renewing subscriptions ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge of $1, or the approximate equivalent in your country's currency, may be applied to check that the details are correct and valid, but which should disappear within a few days) then you can contact iTunes Support via this page and ask if they can help identify what they are from : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT204088 My credit card was charge with out my approval, how can I get support with the issue?
My credit card was charge with out my approval, how can I get support with the issue?
If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Follow-up: 203908177
Dear sir/madam
Please I'd be happy if we can claim where we are misleaded when buying the product : The retailer or seller should know what they are selling ... For example I asked earphone for my shuffle ipod 3rd generation showing it but the they gave me an ear phone which just was like an ordinary earphone where I can't low and high the volume nor I can select the playlist ... Please read below
that I wrote to you in the email I've sent to you on last April as followed :-
Dear madam/sir,
It's me Santosh Lamichhane who just arrived to my place in Kathmandu, Nepal after a month visit in Bolivia and Argentina ...
Dear madam/sir, I like to inform you that while my visit in Santa Cruz de La sierra in Bolivia I bought a new earphone for my ipod shuffle 3G due to the problem in my old earphone on the date as followed in the bill of as shown
ALTEK
PN 26986 VN 24186
Vendedor:
Federico
Date 02/04/2012 time: 03:34:22 PM
I did checked the earphone there same time and found that I can't lower or high the volume from that new purchased earphone and even asked why and one of your senior staff said it might be the problem of my ipod shuffle's setting, Since the beginning of the time of purchase till I came to Nepal 4 days ago I didn't use the ipod because I'm not able to increase the volume and I didn't took my laptop with me while my visit there ...
But when I try to restore my shuffle here ; even that doesn't works ... Today and yesterday when I checked my friend's earphone of ipod - it was working on my shuffle and my earphone also working in his classic ...
I want to kindly request you since I showed my shuffle at the time of buying earphone there in Altek, San Martin AV in SAnta Cruz de la Sierra in Bolivia and asked I need the earphone for my ipod shuffle 3G It's not my fault ... Could you please ask the agents of apple here in Kathmandu to replace it with the working the right compatible earphone for me ...
Hope to hear from you very soon ...
Thanking you
From Santosh Lamichhane,
Cell +977 9802033662, 9813716393,
+977 (1) 5002018 Res ...
1210 Tikhedewal 28, Lalitpur SMPC 14, Kathmandu, NepalYou will not get a reply from Apple in these forums. As stated in the information to which we all agreed when we signed up here, these forums are for user-to-user assistance, not for getting technical assistance from Apple. All you will get here is suggestions and commiseration from we your fellow users. If you want to express your displeasure directly to Apple, call the tech support line and ask to speak with Customer Relations and see if there's anything they can do for you. Please keep in mind that the CR rep will not have caused your problems, so keep your calm and be polite; they're just working stiffs too.
Message was edited by: Dave Sawyer -
Is there ANYONE in BT who knows what they are talk...
I switched from Virgin to BT joining BT on 02/11/2013, on that day I phoned up and spoke to a representative about keeping my old number. I was told this is no problem and it will automaticaly be done. Few days went by and I had no confirmation, I have now possibly been speaking to 30 different representatives, who all told me a different story, one told me that it is categoricaly in no way possible to keep a Virgin number on BT lines, I spoke to Virgin who is still keeping the number open for BT to port but they have had no communication from BT regarding this, I have spoken to Managers, Supervisors from Scotland to Manila, then finaly the email came we are changing your number to (the number I requested to keep from Virgin) with a follow up email to say "Where all done" Brilliant I thought, I rang my old Virgin Nmber only to find it is not ringing on my BT line, so I checked on MyBT, to find that BT successfully changed my number to a number which I did not request, who knows where they sucked that number from. So back to the rigmaral toing and froing, I think I must have spent at least 60 hours of my time to try and find someone who can help me to date I have not received any calls from a manager who I can discuss this farse!
So on 28/11/2013 the engineers came to install, he was digusted when I explained the whole story and told me this should have been done prior to instalation. So more hours spent in trying to get someone who know what they are talking about, emails, chats and calls, but nothing. Then last night finaly someone who was prepared to take some action and get this sorted great I thought now it will be done, BUT NO!!!!! tonight I get a call saying that I can not keep the number because it is at a different exchange, keeping in mind that Brierly Hill who my BT number is with is in Stourbridge and this is where I live and have been for the past 8 years, so I can not keep a number that is in the same house, the person kept telling me that this ca not be given to me at my new address and the more I explained I have not moved house and that Brierly Hill is in Stourbridge my line is an 01384 area code and the number I want is 01384, so I asked him to renumber me to a BT number in the Stourbridge exchange so that my Virgin number can be ported but this was obviously not in his grasp, I just can not believe that Virgin has been more helpful about this and that BT believes themselves to be so big that a simple request and these are the only words "I would like to keep my Virgin Number 01384 xxxxx" How can such a simple request turn into such a horible mess, so if there is actualy anyone who knows what they are talking about could they please contact me, surely I am not the only person to switch from Virgin to BT requesting to keep their number, I just wish I could afford the £600.00 I was toldI will have to pay if I cancelled my account immediately, well I guess 18 Months is not that long, then I will be free from the most ignorant organisation I have ever had the displeasure to have dealt with and I will post this on every forum I can find to warn off people who are thinking of joining BT, Virgin Sucks but be assured BT is multitudes worse!!!!!So I was told last night that the "Special Cases Team" will be contacting me today, have they HECK NO!!!! does a team like that actually exist? My guess is probably not! So I will try and forget about it for tonight and then tomorrow I will try and contact someone in this mysterious department, the one that deals with such complex issues as "I am moving from Virgin Media, I would like to keep my Number" This is such a complex request that it take a "Special Cases Team", well that is if it actually exists, to deal with such a case. So I now understand that my Virgin Number exists in the Stourbridge Telephone Exchange, so my question to BT Management is why allocate me a number from the Brierly Hill Exchange, when it quite a simple check, there are several websites that will tell you what exchange your number originates from, and when I asked this simple request to keep my number. I was told that BT can not give me that number at the Stourbridge Exchange because of my address, so my question is how on earth can Virgin allocate me a number at the Stourbridge exchange for the same address where I lived for the past 8 years? Well I am getting tired of this situation, but I will not give up until this is resolved, so let us see how long BT will leave me with a perfectly useless phoneline and how many more important appointments I will miss because, even I am not sure what number I have now, afterall BT has only been notified on 02/11/2013, not bad handling of a simple request he, and to date not one customer relations member of staff could be bothered to contact me, never mind a manager, mind you do those actually exist or are they working on how to cause most headaches for new customers and ensure that they cancel their contract at the soonest possible date!
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My eight year old was on my iPad and bought $130 worth of apps. How do I get these reimbursed? I don't even know what they are????
See Recover your iTunes library from your iPod or iOS device.
While I agree that it would be nice if it was easier to transfer media from your Apple devices they should never be used as the sole location for any of your media. They are too easily lost, stolen, damaged, or corrupted. The user tip above also includes a link to a suggested library backup strategy so that you can avoid being in the same position in future.
tt2 -
hi. I have the ipad 4 and have got a Vodaphone ( India) data sim, however it does not seems to work. The CS support at the gallery and the call center is lousy as they dont seem to know what they are upto. Although the sim is active i am unable to surf. The vodaphone number is
9168554687. Please assistSince this is a carrier issue, we are probably not going to be able to help you. You are paying for this service, so be assertive when you call customer service.
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Hello, i downloaded talkin tom for free but my credit card was charge.What can I do?
Hello, i downloaded talkin tom for free but my credit card was charge.What can I do?
Did you check your purchase history to see what the charge was for?
It could be:
iTunes Store & Mac App Store: About credit-card authorization holds -
I have an Apple charge on my credit card and don't know what it is for?
i Have a charge on my credit card and don't know what it is for. How can I find out?
You can view your account's purchase history via the Store > View Account menu option on your computer's iTunes : See your purchase history in the iTunes Store - Apple Support
Or you can view the last 90 days purchases on a browser via http://reportaproblem.apple.com
If it's for $1 or approximate local equivalent then have you changed the card details on your account ? If you have then it's likely to be a temporary store holding charge : iTunes Store & Mac App Store: About payment card authorization holds - Apple Support.
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