TS3988 My iCloud account says "inable to connect to server" repeatedly. What's wrong?

Upgraded iOS and now can not accept new terms and conditions because every time I try it get this error message. "unable to connect to server" It doesn't matter if I am on wi-fi or not.

This could be a couple different things.
     The device is not authorized to the Apple ID.
         Continue setup for the ID on the device.
  There is an account issue
        Is she able to get signed in at
               Appleid.apple.com
                   and manage the account
Can she get signed in at
  Supportprofile.apple.com  ?
         How many devices are registered to that Apple ID?

Similar Messages

  • When trying to accept new terms and conditions on icloud it say unable to connect to server

    When trying to accept new terms and conditions on icloud it say unable to connect to server

    Hello there, drewlotr.
    In some cases when other users have had this issue, following the steps in this Knowledge Base article for applications not performing as expected has helped:
    iOS: Understanding multitasking
    http://support.apple.com/kb/ht4211
    Particularly:
    If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
    Check for app updates.
    Force the app to close.
    Restart your device.
    Update your iOS device.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Updated to iOS 7 but can't agree to new terms and conditions for iCloud, says it wont connect to server? what does this mean? what do i do?!

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    None of these things work for me, I'm so stuck!
    I updated to iOS7 this afternoon, before doing so I backed everything up and cleared off a bunch of photo's so I had space. Everything had been working fine.
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  • HT4864 I just updated my iphone to the new version and it won't let me connect to ICloud- it says can not connect to server. HELP!

    I just updated my iphone to the new version. I keep getting a msg stating ICloud can not connect to server. I have turned off the phone several time- no luck. Help!!

    You are very welcome! I'm glad it worked for you!

  • I can't accept terms and conditions for icloud, it says it can't connect to server. What does this mean?, I can't accept terms and conditions for icloud, it says it can't connect to server. What does this mean?

    I can't seem to agree to terms and conditions for icloud and when I try! It says it cannot connect to server. Does anyone know what that means?

    None of these things work for me, I'm so stuck!
    I updated to iOS7 this afternoon, before doing so I backed everything up and cleared off a bunch of photo's so I had space. Everything had been working fine.
    A few months ago I'd updated my apple ID to my new email address and it had worked fine. Now, my old email is my Apple ID and it won't let me rest it (my DOB is apparently wrong and there is no email address it's now connected to). My iTunes is connected to the correct account but the iCloud ID is still the wrong one.
    I've tried the 'find my friends' app and it gave me new T&C's but still, the old apple ID
    I've tried the restrictions, but that didn't work either
    I can't restore the phone until 'find my iPhone' is off, but I can't log in to do that
    IT'S LIKE A TERRIBLE CYCLE OF STUPIDNESS
    Can anyone suggest anything before I thrrow this stupid phone at the wall??

  • TS3988 It says "unable to connect to server" when I try to accept the terms and conditions

    It says "unable to connect to server" when I try to accept the terms and conditions for ICloud.  I have an Iphone4G

    Delete the iCloud account and sign back in.

  • Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account.  Please help me and tell me what I am doing wrong.

    Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account.  Please help me and tell me what I am doing wrong. Thx

    Hi DesCoop,
    You must initiallly activate iCloud from an IOS device or a Mac. You cannot inititally activated from a PC.
    Sorry.
    GB

  • How can i change which iCloud account my phone is connected to

    how can i change which iCloud account my phone is connected to

    Just go to "Settings > iCloud" scroll down and delete the account, if you don't want to use it on your phone anymore. After you delted it from your device you will be able to sign in again to use another one for iCloud.

  • I am unable to set up my iCloud as won't let me accept terms and conditions, then says unable to connect to server.  Any help would be appreciated :)

    Please can someone help, I am just trying to set up iCloud on my iPad.  When I click on accept terms and conditions it says unable to connect to server? I have googled how to do this, forums suggest to open a find friends app, then try to reconnect.  It still doesn't work.  Any help would be appreciated, thanks.

    Check this. Settings>General>Date and Time>Set Automatically>On. Make sure that the time zone setting is correct as well.

  • I cannot join icloud as it says it cannot connect to server. help

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    Restore it as new.  Why wouldn't you do that when purchasing a used device from another individual?

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    I just went through this. After many support calls, it turns out my email address I was using to sign up had been used a long time ago for perhaps a MobileMe account. The phone didn't say the address was in use but when I went to sign up online for the AppleID at appleid.apple.com it said it was in use already. I did a password reset and then used that email and password to sign into iCloud on the phone and all worked perfectly.
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  • Keeps telling me to agree to terms but saying unable to connect to server

    Since I updated the software it wont let me turn on icloud until I agree to the new terms. When I try it says "Unable to connect to server" I have tried turning my phone on wi-fi, with out wi=fi, restarting it etc nothing works!

    Hi Stonesthro1,
    Welcome to the Support Communities!
    The articles below may be able to help you with this issue.
    Click on the links to see more details and screenshots. 
    Restart and / or reset your device
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Check your settings for Safari -- enable cookies and turn off private browsing
    iPhone User Guide - Safari settings
    http://help.apple.com/iphone/7/#/iph3d7aa74dc
    Also, sign out of your iTunes Store account and sign back in:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311?viewlocale=en_US
    This article provides additional troubleshooting steps for connecting to the iTunes Store:
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    http://support.apple.com/kb/TS1368
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  • When I try and distribute form, it says it cannot connect to server, even though I'm online, sign in etc.

    When I try and distribute form, it says it cannot connect to server, even though I'm online, sign in etc. How can I get it to connect?? I need to know, urgently to get a proposal in before the deadline.

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  • What privileges for the DB account used by client connect to server?

    Hello, After I installed the SBO server packages, I found that it must set DB account in the client side.
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    Hi,
    You may check: What privileges for the DB account used by client connect to server?
    Thanks,
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