TS3988 my iphone will not update to the new email and password

my iphone will not update with the new email and password

Is your phone signed into an old iCloud ID of yours in Settings>iCloud?

Similar Messages

  • I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

    I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

    Hey there rmflint,
    It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them? 
    App Store at a glance
    http://help.apple.com/iphone/7/#/iph3dfd8c19
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • AME will not update to the new release

    AME will not update to the new release.  Tried from the help menu in both AME and Premiere.  It Fails each time I try.  Is this a known issue.  I was not able to update AE or Premiere from the CC app manager.  I had to update those both from the update item in the help menus of each program.  What is going on?

    There are two steps in patching via creative cloud or from within the application.
    1. download the patch
    2 apply the patch
    Which stage failed for you? 
    I did run into download issue yesterday where CC tried to download patches for a few apps at the same time and it failed to download.  I suspect the servers that patches reside on were busy.  When I tried it a few hours later, it worked.
    You can download the manual patchers from these locations:
    http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Macintosh
    http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Windows

  • The Apple ID has been changed on my iPad but the apps won't update with the new id and password, including the apps that came with the iPad so I can't delete and reinstall with new Apple ID

      What do you do if you have bought a used iPad and the apps won't update without the original id and password.  Can't delete the apps that come with the iPad and reinstall them so what do I do?

    Correct. An app can only be updated under the Apple ID that was used to orginally acquire the app. If that is a problem you can delete the app and download again under the new userid. If you paid for the app you will have to pay again. Your old Apple ID does not go away so there is no reason to not use it to download the apps.
    You cannot delete the apps that came with IOS. If you want to "hide" the apps simply put the apps into an application folder by dragging one app onto another. You can do this to all the IOS apps.

  • HT4623 My iphone 4 will not update to the new ios 6.  My husbands phone did update.

    My iphone 4 will not update to ios6.  It keeps saying there is an error.  My husband has the same phone purchased at thesame time and his updated just fine.

    Same thing, but even worse because there also is not enough space to do the restore.  I think I am screwed and lost everything.  I HATE these updates, seems like there are always major issues!

  • Apple TV will not update to the new credit card that is on file with I tunes. Help please

    Had to update the credit card on my itunes account. I did and this was done correctly. But my apple TV won't update to the new credit card. I have rebooted, have downloaded the latest software. so therefore I am unable to purchase any movies, etc.

    Have you tried restoring?

  • My Itouch has OC 4.1.3 and will not update to the newer OS f 4.3 or newer. Does this mean now all my apps and Itouch is no good?

    Since the new iTouch has come out I do not get any more updates to my OS or apps. When connected to iTunes to update OS I am told my software is up to date. My OS is 4.1.3. Do I have to get a new iTouch? I shouldn't have too.

    Connect the iPod to your computer and update via iTunes
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 2G to 4.2.1. Requires iTunes version 10.X. That requires a Mac with OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later. That requires a Mac with OSX 10.6.8 or later
    Identifying iPod models

  • My iphone will not stop showing the apple logo and rebooting

    How can i get my iphone 5 to stop rebooting and actually show my screen. All it does is show the apple logo and then its goes away and the screen stays on but shows nothing. I can triple click to invert colors but that only makes the black screen white. My lock button does not work either so i cannot hard reset

    It appears you have a hardware failure. Certainly the lock button has failed. Without that button you cannot reset which is the first thing to try in cases like yours. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • HT2305 my iphone 5 will not update to the new i0s 7.  The phone is frozen with a usb, arrow, to itunes

    Update for iOS 7 locked up my iphone 5

    You need to connect your iPhone to a computer and launch iTunes to restore the device.
    If you can restore, tap Settings > General > About
    Make sure Available indicates at least 3GB.

  • My iphone will not unlock after the new ios7 update

    my lock button is also broke so how do i get my phone back to normall

    Check the status of unlock on-line.
    https://www.att.com/deviceunlockstatus/client/en_US/?
    Bring to their notice.

  • User name email was changed but my "sign onto Revel" form on my PC will not change to the new email. I cant sign on to my account from there so my ipad wont update. How do I resolve this please.

    How do I change the "sign on to Revel" box when trying to get my PC to update my Ipad. An incorrect email seems to be permanently ensconced there preventing me access?

    You are not going to be able to run your old system from the backup on this old computer as the hardware is incompatible.
    You need to get a new computer or a refurbished one.

  • I can't log into App Store from my iPhone although I have entered the correct email and password.

    Please help me out

    If you are here to complain, you should know that we are just users like you.
    If you are here to get help, we might be able to do that.
    Can you give me your zip code where you are located and I can find what is called an Apple Specialist independent of Apple, but that normally has inside contacts, who can help you.
    It is difficult for Apple to support iTunes related issues over the phone, though they are getting better at it.
    Do you have an ipad 2?
    If you have an ipad 2, does your Apple ID work with Facetime?
    Let me know. This is for troubleshooting purposes.
    Make sure you are entering the right e-mail address in addition to the password.
    Does your Apple ID end in me.com or mac.com? Are you paying for MobileMe? If you have paid for MobileMe in the past, but aren't now, it's possible you may still have your MobileMe address as your Apple ID. If you are currently paying for MobileMe, you may be entitled to chat support.
    What version of itunes are you running on your computer? What version of the ipad operating system? Are you jailbroken or not?

  • I have a new email address. My partner still has the old one. I downloaded Oxford Dictionary using original email. Now my Ipad shows I have an update for it but even when I sign into using the original email and password I get "cannot connect to store

    I have just got a new password and my partner has my old one. I loaded several apps onto my new Ipad. I now have an update on my Oxford Dictionary App. It will not update using my new ID and password and will not update using my former ID and password. All I get is "cannot connect to Itune Store. If I delete App  and reinstall under new name - no problem with other apps- but I don't want to pay another $59.00 for the Dictionary. How do I get Itune store to allow the update?

    Purchases are tied to the Apple ID they were purchased with. If you use a new ID, you have to buy again.

  • HT5622 I updated my apple ID email and password and now our phones do not recognize  it and it keeps wanting to reset my password and i have no idea what is now since it has asked me so many times to reset it. our phones are still bringing up my old email

    my phone is not updating with my  new email and password, Is there sonthing I need to do with my phone to update my email and password with my apple ID

    settings/ itunes and appe store
    settings/ facetime
    settings/ messages
    settings/ icloud
    u must sign out of old apple id and sign in with new one in those places
    the icloud one will require u to have the password of the old apple id to be able to sign out

  • My safari will not open with the new iphone update

    my safari will not open with the new iphone update...help

    Hi Robin,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    I would first suggest you restart your iPhone to see if the issue persists.
    iOS: Connecting to Wi-Fi
    http://support.apple.com/kb/HT5569?viewlocale=en_US
    Cheers,
    - Judy

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