TS3988 Whenever I attempt to backup to icould, it never completes. It gives the error: backup has been unable to complete.
I cannot backup my iphone 4 to my icloud. It begins, then stops and displays that the backup has not been completed. Any advice???
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/ts3992
-Griff W.
Similar Messages
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My time capsule is full and when I attempt to back up, I only receive a preparing back up message and the earliest and most recent back up dates remain the same. Why are the oldest backups not being deleted to make room for the newest backups?
linda mariefromharper woods wrote:
My time capsule is full and when I attempt to back up, I only receive a preparing back up message and the earliest and most recent back up dates remain the same. Why are the oldest backups not being deleted to make room for the newest backups?
It may be in the process of making room. What version of OSX are you on? (That process can be excruciatingly slow on Leopard or Snow Leopard backups over a network; Lion has improved it greatly.)
A clue may be lurking in your logs. Use the widget in #A1 of Time Machine - Troubleshooting to display the backup messages from your logs. That should help you figure out what's going on. If in doubt, copy and post them here (but if the same ones repeat over and over, drop most of the duplicates).
If you can, connect via Ethernet; it will be 2-3 times faster. -
Is there any way that I can get back my iPhoto? After having hard disk replaced (no backup) and the operating system has been updated to Lion (no disc) I am wondering if iPhoto can be reinstalled with my Leopard discs?
As Niel pointed out, yes. The disk probably will look like the MBP disk (4) in this screenshot;
OT -
My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
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How do I backup ALL of my iPad content onto a newly purchased MacBook Air? I can't backup up apps or music from CDs through the device backup function.
First you need to authorize your MBA with your iTunes account with iTunes if you haven't already done so.
With your iPad connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPad. This will transfer/copy all iTunes content on your iPad that was purchased/downloaded from the iTunes store only.
Photos on your iPad that were transferred from your old computer need to be transferred from your old computer to your MBA.
Before syncing contacts with the Address Book and calendar events with iCal if you aren't syncing this content over the air with an iCloud account, enter one contact in the Address Book and one calendar event in iCal on your MBA. Make these up if needed, which can be deleted later. This will provided a merge prompt with the first sync for this data, which you want to select.
Photos/videos in the Camera Roll can be imported by your MBA with iPhoto or the Image Capture application. -
I just get a new iPhone 4s I will like to backup from iCloud but I can not cuz the lattes backup is wiv version 7.1.1
Huevomix wrote:
I just get a new iPhone 4s I will like to backup from iCloud but I can not cuz the lattes backup is wiv version 7.1.1
Update the iPhone 4s to iOS 7.1.1 and then Restore from your iCloud Backup. -
Hi guys Im trying to restore from Icloud backup and each time I do it from the three backups I have available, it keeps saying 'Cannot Restore Backup'.......any ideas please?
Any message in that article the one that you are getting?
http://support.apple.com/kb/TS4036 -
How can I restore the photos which I restored in my iCloud Backup ?
Does not restore ! Just remaims idle !
Pls help !I fixed this issue after a lot of time and pain (see below)
Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
https://discussions.apple.com/message/18829957#18829957
https://discussions.apple.com/message/17988389#17988389
https://discussions.apple.com/message/17887940#17887940
https://discussions.apple.com/message/18811914#18811914
https://discussions.apple.com/message/18688593#18688593
https://discussions.apple.com/message/19426061#19426061
https://discussions.apple.com/message/19203831#19203831
https://discussions.apple.com/message/18390030#18390030
I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
Things I tried that DID NOT work
1) Erase all settings and attempt to restore again from scratch (four times)
2) Tried the restore from a different WiFi network (once)
3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
4) Tried the restore from an Apple store WiFi network (once)
5) Tried the restore from a previous iCloud backup (twice)
6) Had Apple replace the iPhone 4 (once)
With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
Thing I tried that DID work
1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue. -
Is it possible to do this, and how? My iphone 5s is still restoring currently in the Backup settings and there's an option that says "Stop restoring Iphone" if I tap it, it says "any data that has not been downloaded will not be restored or backed up in the future"... AND I KNOW that if I update my iphone from ios7 to ios8 that it is a big jump and is the reason why I lost everything on it. So please don't tell me that is the answer to my question, because it's not. I am clearly asking if I can change the icloud backup date from 2014 to one from this year. This is because my iphone asked me which backup I want to use to restore my stuff from after the ios8 update. I hope this question isn't too confusing!!
Lyncbane wrote:
This exact same thing happened to me. Please help!
Might be a better idea to look for more current threads that this one which is over a year old. -
whenever i tried to update my iphone through itunes it gives the server connection time out error and i am unable to update my software throught the iphone
Hello ujl,
The articles linked below provides steps that can help get your iPhone restored.
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Cheers,
Allen -
Time Machine... error msg...unable to complete backup....
Can someone please explain to me why I am getting the following error message, which I have received 2x in the last 2 days:
"Unable to complete backup. An error has occurred while copying files to the backup volume."
Note: I have TM backup to an external hard drive and I do have space left.
Thanks!is this message intermittent? There is a bug introduced by 10.5.3 updates that makes TM backups fail sporadically with that message. usually, the very next backup completes fine. This is a common bug and there is nothing to be done about it but wait for a fix from Apple.
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I was attempting to play itunes through my receiver with my itouch 4 the 1 st song started and stopped a few seconds later so I powered off my itouch and the clockwise circle has ben spinning for close to 1/2 hour any suggestions as how to get the thing back to normal...............
I was attempting to play itunes through my receiver with my itouch 4 the 1 st song started and stopped a few seconds later so I powered off my itouch and the clockwise circle has ben spinning for close to 1/2 hour any suggestions as how to get the thing back to normal...............
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Will a backup of a new phone to iCloud delete the old backup?
I have been backing up an iPhone 4 to iCloud for a while. I then purchased a new iPhone 4 as the old one was damaged, and set it up as a new phone. I haven't got around to setting up icloid backup yet. I now realise I want some data from an app in the old backup. Here is what I propose to do:
1. Backup new iPhone to iCloud
2. Restore new iPhone from old backup
3. Use the app's 'Email me my data feature' to get a copy of the DB
4. Restore new iPhone from new backup
Clearly I can only do this if during step 1 it doesn't overwrite the old backup. Can I have two separate backups?
Thanks
JamesIt turns out the answer is yes - you can make multiple independent backups.
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How Do I Backup More Than One Iphone On Itunes Without The Other Backup Been Deleted?
How Do I Back Up More Than One Iphone On Itunes On The Same Laptop Without Deleting The Old Back Up?
ThanksI believe when you do a backup it deletes the old one.
\oops ignore my response, didn't see it was for more than one iphone. sorry -
Time Machine -Error Red "i" message: "Unable to complete backup. "
Trying to use Time Machine to backup to a Maxtor Basic Desktop Storage device. Keep getting error message. I have read all posts I could on the discussion boards. Repairing the disk doesn't work... it says it is working correctly.
It starts the backup and then quits after about 10 minutes. The storage is 500 GB. There is nothing on it. Help. First time with an Apple issue. Need very basic instructions! Thanks!RDP1 wrote:
Mr Podini, Sorry to break into this discussion but you were helping me in the Spring and we never resolved the issue with TM. My TM pref's box still states, "206.1GB remains of 232.8GB - Oldest Backup - --, Latest Backup - June 8. 2008; Next backup: Today 3:25pm". I downloaded the Time Machine Buddy widget per your request, but the thing sits "frozen" on my desktop as we speak and doesn't seem to work at all.
That sounds like you're signed-on as a user that doesn't have permission to read your logs. Try it as your Admin user; if that works, you can grant the other user permission to read the folder /private/var/logs and it's enclosed files. As Admin, from the Finder select +Go > Go to Folder+ and type /Private/var/ in the box provided. Then find the logs folder, do a +Get Info+ on it, click the padlock at the bottom, enter your Admin password, and select the user in question. That should give it read rights.
The external HD blinks typically, while the computer is on, like it's backing up something. When I enter TM, it seems to be backing up everything. at least from "today", back 4 windows to June 8, 2008.
When I first had Leopard(12/07), the backup seemed to work okay and in the months following December 2007, there were Many windows when I opened TM, to look through. How the heck can this thing be working correctly? I apologize again for breaking in, but you seem to know more about TM, than anyone else that I've read in the past months.
I'm not entirely sure what you mean. TM performs hourly backups if it's on and the backup disk/Time Capsule is available. But it doesn't keep all of them for long.
TM keeps one backup per week as long as there's room, and one per day (the first) for a month. All others are deleted after 24 hours.
If you see something else going on, please start a +*new thread+* with full details of your setup, and try to explain what you're seeing and why you think it's wrong.
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