TS3989 I have set up my new iPad Air by restoring from the latest backup from my iPad2. However i can only see the photos from before Jan this year and none of the photoI have taken since then. I cn see the new photos on my iPhone ne old iPad, ny ideas?

Could anyone help with my question above please?

Were the missing photos in the camera roll on your iPad 2? The backup only includes camera roll photos.
If they were, but were not restored from the backup, if you still have the iPad 2, import the missing photos to your computer (see http://support.apple.com/kb/HT4083) then put them in a folder and sync them to your new iPad by selecting the folder on the Photos tab of your iTunes sync settings and syncing. (The only downside of this approach is that the only way they can later be deleted from your iPad is to sync them off again using iTunes. To get them in your camera roll you would need to use an app like PhotoSync to transfer them from your computer to the camera roll on your new iPad using you wifi.)

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I am trying to upgrade my hard drive in my mac book pro using the disk utility in an attempt to clone my old hard drive. I can only get so far, just before cloning may start and receive an "error 254" and can go no further. Any idea what this error is?

I am trying to upgrad the hard drive in my mac book pro using the disk utility in an attempt to clone my old hard drive. I can only get so far throughj the process where its about to start cloing when I get a message " error 254". Any idea what that means and how do I get around this issue so I can use my new hard drive? Thanks for your input.
Vince

Connect the HDD to your MBP. Open Disk Utility>Erase and drag the HDD icon inrt the Name field. The format should be Mac OS Extended (Journaled). Click on the Erase button.
Then try the clone process again. You may use Disk Utility>Restore or a third party cloning application such as Carbon Copy Cloner or Super Duper.
Ciao.

HT201250 I only want to keep the latest backup version of my files. Can I delete all the earlier backups & if so, how?

I only want to keep the latestTime Machine backup version of my files. Can I delete all the earlier backups to save my external drive space, & if so, how?

Jamarac wrote:
I only want to keep the latestTime Machine backup version of my files. Can I delete all the earlier backups to save my external drive space, & if so, how?
Doesn't sound like much of a backup plan, but why not just wipe your backup drive and make a fresh backup of your current system? Be easier and safer,
Cheers
Pete

HT3199 I have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3)

I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.

I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.

The only option is to wipe the device clean and restore it to factory settings. Hope you have a backup.
Follow the instructions in iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
 Cheers, Tom

I would like to inquire about how I could have my iPad 2 repaired or replaced. I bought it With a credit card via apple store website last June 19 of this year. At first, I already noticed a little white spot in the middle of the screen visible when the d

I would like to inquire about how I could have my iPad 2 repaired or replaced. I bought it With a credit card via apple store website last June 19 of this year. At first, I already noticed a little white spot in the middle of the screen visible when the display on screen is dark. I thought this was okay. Now, My problem with it is that, it now has green discolorations at the center whenever the screen display is black or dark I.e. When a website's color is black or dark or whenever I go to the search interface.
I am from the Philippines.
Please attend to this inquiry as promptly as possible. I'm sorry I have to send it here since I cannot see any email or inquiry page on the apple website. I also cannot reach the toll free number on my mobile phone.
Thank you very much.
<Serial Number Edited by Host>

You can find out how to get service for your iPad on this web page:
http://support.apple.com/kb/index?page=servicefaq&geo=Philippines&product=ipad
Regards.

Updated to latest I-Tunes. Since then whenever I import a new cd to the library it won't get album artwork.How do I get the artwork. My I-Tunes is set to automatically download missing album artwork but it doesn't work.

Updated to latest I-Tunes. Since then whenever I import a new cd to the library it does not get the album artwork. Automatically download missing album artwork is enabled in Preferences but the art work still does not appear in my library?

I'm having the same problem as the OP, I can't find that file "profiles.ini"
can't re-install firefox, deleted all files related to Mozilla and Firefox, still locked out by missing Firefox profile
I posted on my own problem recently w/ no response (https://support.mozilla.org/en-US/search?a=1&asked_by=GPStyne&w=2),
so far all posts on this support page have been confusing and I've been unable to find any of the things they spoke of trying to change it.
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TS3682 i have upgraded ipad with the latest version of ios. However, while restoring backup from itunes to ipad, a password is being asked. i do not have password, how to go about?

i have upgraded ipad with the latest version of ios. However, while restoring backup from itunes to ipad, a password is being asked. i do not have password, how to go about?

Restore from iCloud Backup
1. Erase all contents and settings (Settings>General>Reset>Erase all content and settings)
2. You'll be asked twice to confirm
3. You'll see Apple logo and progress bar
4. You'll see a big iPad logo on screen
5. Configuration start
6. Set language
7. Set country
8. Enable Location Service
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11. Selected Restore from iCloud Backup

I have an IPhone 4 with software version 4.3.5 (8L1) installed on it. On my windows XP computer I updated I Tunes to 10.4.0.80 and since then my I Tunes quits while synchronizing with my IPhone. before i updated I Tunes everythings was running well.

I have an IPhone 4 with software version 4.3.5 (8L1) installed on it. On my windows XP computer I updated I Tunes to 10.4.0.80 and since then my I Tunes quits while synchronizing with my IPhone. before i updated I Tunes everythings was running well. Can someone help me?

When you watch the progress bar trying to sync, can you see at what step the sync is stopped?
If it does not get beyond step one (backup) delete the latest backup in the list in iTunes/Edit/Preferences/Devices and try again after that. To be on the safe side, copy the backup folder to a safe place before you start. It is located here:
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\

I upgrade my mid 2007 IMac to Yosemite and it has been running very slowly since then. I have 3GB of ram. Should I go back to Mavericks?

I upgraded my mid 2007 IMac to Yosemite and it has been running very slowly since then. I have 3GB of ram. Has this been a problem for anyone else?

Your iMac year and model is low on RAM.
3 GBs is really not enough RAM to operate your Mac under OS X Yosemite OR Mavericks smoothly and efficiently.
New Macs now ship with 8 GBs of RAM as minimum, base installed amount of RAM.
Your Mac model can take a maximum amount of 6 GBs of RAM.
I strongly recommend purchasing and installing the necessary RAM amount to meet the 6 GB RAM total.
If you live in the U.S. , Correct, compatible and reliable Mac RAM can be purchased from online Mac RAM sources Crucial memory or OWC (macsales.com).
OWC (macsales.com) has the proper RAM module or kit needed to get your Mac to the 6 GB RAM total limit.
http://eshop.macsales.com/item/Other%20World%20Computing/5300DDR2S6GP/
RAM is user installable and is, relatively, easy to install be newbie and novice Mac users.
http://eshop.macsales.com/installvideos/imac_mid_2007_mem_h/
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ipad apps wont work on your Air
ios apps VS OSX APPS.

I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one?

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I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help

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Trying to copy ANY file from my MacBook Pro to an external hard drive spins for 45 minutes then fails. I hate this computer and WISH I never would have wasted my money. Any ideas? WD My Passport 2TB Drive, had to buy a program to make the POS write

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This is one of the messages I keep getting; The Finder can’t complete the operation because some data in -- File Whatever -- can’t be read or written.(Error code -36)
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Well, I don't know if that's a software or hardware problem. You should take it to Apple Genius Bar or send it to service center. And one more thing, Its not synch...... Its Sync... Just saying... It would help if you send pictures of the problem. Such as the screen of iTunes saying it's syncing. It will help everyone and me...

TS3989 I have set up my new iPad Air by restoring from the latest backup from my iPad2. However i can only see the photos from before Jan this year and none of the photoI have taken since then. I cn see the new photos on my iPhone ne old iPad, ny ideas?

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