TS3991 all of my contacts went missing and now i have names of people i dont even know
Out of the blue a couple of days ago all of my contacts vanished, my messages were listed by phone number, and my contact list was a few of my facebook friends with no phone numbers, and the addition of random names and phone numbers of complete strangers. I tried doing a back up, saw my old contacts for about half a second and then they vanished again.........anyone know how to fix this please?? I think icloud may hae completely wiped them out, checked online and the contact list it has is the same as what my phone is now showing.. Thank you!!
Welcome to the Apple Community.
That sounds like someone else is using your Apple ID.
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I syncronized my mom's iphone on itunes in my computer.. i put some music in her phone, but then, when i syncronized my iphone all my stuff went away and now i have all my mom's stuff in my iphone... even her apple id and everything... i am craying.. please helpe me to have my phone again
When you connect the iPad to the computer can you see any apps in the apps list at all in iTunes?
Connect the iPad to the computer and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Apps Tab on the right.
Do you see apps in that apps list? If you do, click on all of the apps that you want to sync.
Click on the Sync Apps Heading.
Click on Apply in the lower right corner of iTunes -
I had a free trial of Lightroom 5 and tried to purchase it, but page errors blocked me from being able to do this. I then got a free trial of Adobe CC. At first I saw my old photos, then the whole thing went down, and now I have a new Lightroom 5 trial, and none of my edited photos. Can I retrieve all these photos from my first trial?
Yes, you have to find the catalog file from the CC trial (use your operating system to search for it, the file name ends with .LRCAT), and then once you find it, open the LR5 trial and open the catalog you just found using File->Open Catalog
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I lost my contacts on outlook and now I have contacts only on icloud of iPhone 4 please tell how i can restore my contacts from icloud to my contact list in iPhone and to my outlook
Welcome to the Apple Community.
Use your back up on your mac/PC and re-add your contacts to Address Book or whatever contact software you use. -
All of my contacts went missing today!
I woke up this morning to find that all of my contacts are missing from the address book on my iPhone5. In it's place are an entire list of my Facebook friends with no telephone numbers. I was on hold with an Apple rep for 1/2 hour who told me he would call me back in 5 minutes but that was 12 hours ago. Is it safe for me to restore from iCloud? Is there anyone available who can give me specific directions for restoring since Apple support is closed?
Thanks for any help!Welcome to the Apple Community.
That sounds like someone else is using your Apple ID. -
I got a new Ipad today and I was using itunes to manage the content and sync the apps (I also have an ipod and an iphone) and I was getting an error message when using the search. All of a suden I was going to sync the ipad and I get the message saying that the library from itunes is empty!!!
I still have my apps in the ipad and the iphone, but nothing on itunes. Do you know how I can recover itunes?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I have one Itunes account and now I have two libraries. I dont know how this happen
I reinstall Windows in my laptop.
I conect my Iphone. Then I downlow Itunes.
I don't know how I finished with another Library?
Now I have a new laptop with Windows 8. I log in in Itunes but is empty.
When I try to sync my Iphone......it say that it is sync with another Library !
I dont know what to do, and where is my old Library w my music ?
Thank youuuuHello delpo,
I would be concerned too if I was not able to locate my music in iTunes. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
We have two Iphone 4 handsets. I updated first handset with IOS5 and activated Icloud with my existing Itunes account details - no problems. I then did the same on the second handset and instead of setting up a different Icloud account for the second hanset I mistakenly used the same details as on the first handset and merged the contacts thinking it would add all contacts to both handsets but it instead replaced contacts from first handset with those from the second handset.
How do I get back my contacts from the first hanset?
I read somewhere Icloud saves the last 3 backups which suggests all my contacts that have disappeared are somewhere but how do i find them ???
Help ???Here's how to do it.
1. App Store, iTunes Store should have the same AppleID on Computer and iPhones. (Free to share apps, music and books... )
2. Person A uses the same purchasing account for everything (ie. email, contacts and ...).
3. Person B have the same purchase account see no. 1 (for App Store and iTunes Store) but create a second AppleID for iCal, e-mail, contacts and etc. -
can anyone help me with my apps on my itunes. They have separated for some reason. I have one section of 44 apps and the other has 121 apps. Only the top section will sinc with my ipod because at the side where it says apps, it is only showing the 44 apps and not the section at the bottom
Can you take a screen shot of the iTunes screen and post it? I do not really understand what you mean by different sections.
What model iPod and iOS do you have? Maybe the section that does not sync are not compatible with the iPod.
Were all the apps purchased with one account?
Do you have any Restrictions one that would prevent syncing? Settings>General>Restrictions. -
what a waste of an update, someone needs a pay reduction in that place.
my battery life is significantly worse since installing ios 5.0.1
I have the 4S, 32 gig and initially had battery drain issue, daining around 10% an hour on standby. I switched off most of the location based services, most of the notifications, siwthced off all the system services, switched off wifi ad bluetooth and just kept the basic functions and it worked great! was going down 1-2% an hour on standby and last me the entire day with light use.
I thought the 5.0.1 would further improve battery life but since dowloading it, im draining at around 5-7% an hour on standy and quicker when i use the phone.
It is a lot worse now cuz there is nothing else i can swtich off (apart from the effing phone itself!)
So no, not only 5.0.1 didnt help, it has made it significantly worse.
Any ways i can revert it back to 5.0? -
i dont remeber my apple ID and password that was used to set up this iphone
Go to this web link, and click on forgot password https://iforgot.apple.com/password/verify/appleid
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i have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser
When you connect the iPhone to sync with the new computer, a number of things will happen. If the new computer/iTunes does not contain any music, then yes, you will receive a prompt saying this iPhone is synced to another library, and if you continue, you will lose your music. However, you risk losing a number of other things, such as apps, contacts and calendar data. When you ask about photos, any photos that you have on the iPhone that were synced from the previous computer would also be lost. You need to save the photo folder from the old laptop and transfer that to the new desktop. You also need to sync the contacts and calendar to the same supported application that you were using in the past, such as Outlook, unless you are using an outside web-based sync, such as Google. Also, when you first connect the iPhone, it will make a backup, or at least make sure that it does before you attempt to sync, or you will not have a backup of some of the other things, such as mail settings, SMS, and the contents of the Camera Roll. I would import the photos from the camera roll to the new computer before trying to do anything else in iTunes.
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I set up icloud on iphone4 (IOS 6) last night and now all but 35 contacts are missing. HOw do I fix this?
Hello pootieq, iCloud is an awesome feature for backing up your phone info. Have you checked your iCloud settings to ensure the Backup option for contacts is enabled http://vz.to/1E1kigx? You can also check the iCloud page via browser to review your backed up phone content at www.apple.com/icloud.
TanishaS1_VZW
Follow us on Twitter@VZWSupport -
Please help. Half my contacts are missing and think I've tried everything!
Hi there
Sorry this is a long post but I'm a bit desperate and hope you can help:
I dont have a PC or ipad or anything but do have an iphone 5 and over the weekend my emails (to my live.com account) weren't sending off my phone.
So I deleted the live/hotmail account and reinstalled the account. I noticed that upon re-installation there was no option for 'contacts', just 'notes' and 'calendar' but I didnt pay it much attention as I have an exchange account listed on my phone which features contacts, email, notes, calendar etc etc.
Yesterday out of the blue some of my contacts went missing (after sending a text to a person, a few hours later their name vanished). I deduced that all the contacts that had vanished were email addresses and newer numbers (over the past few years).
I still had the 334 numbers I've accumulated over the past 10 years.
So today - after looking at apple community help sites - I took the following steps:
- Checked all contacts groups were ticked (they were)
- Tried switching the contacts box on and off.
- I deleted my newly installed Live Account as it seemed unnecessary as I could send/receive emails on my exchange account.
- I then deleted my exchange account and re-installed it.
- Hey presto, all the numbers and emails addresses which had vanished came back.
- BUT DOOM... all my initial numbers have gone. This is really bad (relatives, work mates, boss etc etc all lost).
- So then I tried to look at how to ask iCloud to sync contacts but couldn't really find an answer anywhere.
- So I tried to log into my iCloud on a public computer to check what contacts I had and move them manually but after logging on (for first time ever) using my iCloud email address and also my live.com email address, no contacts we listed as being in the Cloud.
- In terms of synching data all I could find was an instruction to turn the 'contacts' tab in icloud off (whilst keeping contacts on iphone) then switching it back on and asking it to merge.
But this didnt achieve anything new.
- So I repeated the step above and then as instructed on one post selected iCloud backup. This hasn't helped either and I'm worried that I have updated my icloud to only include my Exchange contacts and not my old numbers.
So I'm panicking that i'll never get my important numbers back! Any advice?
My only glimmer of hope is that when I changed from iphone 4 to iphone 5 earlier this year, all of my data was switched using the icloud function (but possibly my live/hotmail account too), which suggests to me that icloud does have all the numbers.
I still have the iphone4 handset too - so could perhaps get the numbers off that? But I don't know how so any advice very welcome!!
Please.I'm not sure if this will help you or not and you may have tried it already. But, I was having problems with my 20gb ipod (same one you have) and tried everything, including taking it to a local repair shop and even considered just chucking it. Then I read in one of these posts to simply reboot my computer. So I did and guess what, it worked. I felt like such an idiot but sometimes the simplest fixes are the ones you overlook. I don't know if itunes 7 needed a reboot or if there was a problem because other users (my wife) were logged into their user accounts also, but try doing that.
I hope that does the trick for you. If not, sorry I couldn't have been any more help. -
I was updating my phone in itunes and the "update went wrong" and now the phone is not recognized by itunes. I unattatched the phone and it wont turn on or off, just shows a picture of the itunes symbol and a usb cord. In itunes it says that it is an unknown iphone and is in recovery mode so I need to restore the phone. If I restore the phone I loose all my pictures, which I dont want to do...and my contacts. Is there any way around this, so I can get my phone back to normal without wiping it all out? Thanks
To be more clear:
Was you phone hacked/jailbroken BEFORE you hooked it up?
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