TS3991 I downloaded keynote to my iPad. Do I have to buy it again for my phone?
I downloaded Keynote to my iPad and I can't seem to get it on my I phone without buying it again! Is this the only option?
Ok. On the iPad, go to the App Store then tap Purchased at the bottom and see if it shows Keynote there (it will say OPEN instead of a cloud symbol)
If it does show, go to reportaproblem.apple.com and sign in with your Apple ID and Password and see if Keynote shows up there.
If it does, go to your iPhone, go to Settings > iTunes & App Stores > Tap your Apple ID > Tap Sign Out.
Restart your iPhone.
Go back to Settings > iTunes & App Stores > Sign in with your Apple ID and Password.
Check the App Store App > Updates > Purchased for Keynote.
If it still doesn't show up there, contact the iTunes Store: http://www.apple.com/support/itunes/contact/
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