TS3991 my icloud account backs up my contacts and then they disappear within seconds. help

my icloud backs up my contacts and then seconds later they are deleted.  there was a second device on the icloud that is now separated and that is where the original deletion was performed.  using the backup from before this device  interfered allows the contacts to reappear for only a few seconds.  then they are gone again.  help

If you are trying to restore contacts from your iCloud backup and they are being overwritten when your device reconnects to iCloud, follow the steps in this user tip from Winston Churchill: https://discussions.apple.com/docs/DOC-4841.

Similar Messages

  • My contacts suddenly disappeared from my iphone 6,i dont have a backup on icloud i think,but i have a backup on my computer ,so i made the backup i saw the contacts and then they disappeared again .i need help?

    i cant restore my contacts from computer or icloud ?they disappear when i restore

    HI
    I contacted Apple & did as below as advised & I got my contacts back.
    Before I started I made sure that I had  a Icloud backup for my IPhone ( which was before the problem started ).[ Settings > ICloud > Backup. ]
    IPhone reset - by 'Erase all contents & settings...
    after the phone starts, choose to restore from Icloud backup.. & choose the Backup you think is without the issue.
    VERY IMPORTANT.. Once the phone restores from the backup & the Home screen comes, put the phone in Airplane mode Immediately.
    Now go to settings > Icloud > put the contacts OFF. ( Keep the contacts )
    Now OFF the Airplane mode & go to settings > Icloud > put the contacts ON & select Merge.
    I got all my contacts back which was there until that Backup.
    Thanks again  - Apple support.

  • I want to delete my icloud-account from my iphone 5 and then register again, because I want to change my email-address/account name. What would be the steps to follow? How do I make sure I do not lose any information stored on/in my iphone 5?

    I want to delete my icloud-account from my iphone 5 and then register again, because I want to change my email-address/account name. What would be the steps to follow? How do I make sure I do not lose any information stored on/in my iphone 5?

    You would have to delete the existing iCloud account and create a wholly new one - you cannot change the @icloud.com email address of the one you already have.  To make a new one, you will also need an new AppleID as any AppleID can only have one iCloud account associated with it.
    Deleting the account will not delete anything off your device (if prompted for things like contacts, choose to keep them).  You will have to sync everything anew with the new account as you cannot move your sync'd content, your old backups or anything else from one iCloud account to another.  You will have to set up sync again and let it sync to the new account, and then make new backups to the new account as well.

  • Does changing my Icloud account mean losing my contacts and pictures?

    I am trying to sperate my iphone from my ipad. I have created a new apple account to keep my messages, text, and emails from going to my ipad, however I haven't deleted my old icloud account from my iphone yet, beacuse I don't want to lose my contacts and pictures. Any advice would be helpful at this point!

    If you want to migrate your phone to a new iCloud account along with a copy of the iCloud data, start by saving any photo stream photos that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll.  If you are syncing notes with iCloud that you want to keep, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account.  Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted.  Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.

  • Can 2 iCloud accounts share same Calendar, Contacts, and Photos? (family)

    iPhone #1 (Husband)
    iPhone #2 (wife)
    iMac (Both)
    We do not want to share the same email or reminders... email is personal, but we would like to share photos, contacts, and calendars. Can two iCloud accounts be shared with the same iMac and by doing so the iMac syncs the two accounts in Calandar, Contacts, Photos and merges the two accounts to the one program resulting in both phones containing the same Calendars, Contacts, and Photos???
    Any ideas, tips, tricks, or suggestions would be appreciated! Thanks!

    I posted pretty much the same question on the forum a week [How to share contacts in iCloud?] and did mention that there the subscribe functionality for Calendar (replacement of iCal) works fine, but the issue with Contacts is becoming more critical (as Apple gave up the MobileMe support)... I did increment the count of 'I have the same question' hopefully increasing sight of Apple support team...

  • I see that there are people that have the problem suddenly almeer notes disappear this is with me also happened and now comes the: If I put a backup that I have my back than notes for 30 seconds back and THEN THEY DISAPPEAR again!

    i see that there are people that have the problem suddenly all notes disappear :
    this is with me also happend and now comes it
    when iputa backup that i have back than i kan see the notes voor 30 seconds and than the disappear again!

    Hello,
    Just to set your expectations...it's fine to "rant" about things here, but I do hope you are not expecting a formal reply from anyone at BlackBerry. For this site is not a channel for any formal communications with, escalations to, nor support from BlackBerry for any purpose whatsoever. Rather, it is a user-to-user community of volunteers who try to help each other out to the best of their abilities. Note this banner, please, posted at the top of nearly every page of the site:
    Consequently, words posted such as "WHAT THE HECK IS WRONG WITH YOU?" are actually directed at the other kind volunteers of this site, who may not respond in the most kindly of fashions. Hopefully, we all can understand that your rant is directed at BlackBerry (though, by placing it here, it is misplaced), but I just wanted to gently caution you about such posts, as well as ensure that your expectation concerning replies is properly set. Also, for new members who join the site, it's always good to have responses to such posts, covering the intended use of the site so that those new members can better understand such things.
    On the other hand, if you do desire assistance from other users for your issues, you might consider wording your requests in a manner that would motivate a kind volunteer to provide such.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Every time I plug my phone into my computer it starts to sync, but when I try to click on the info page, it says "Cannot sync calenders, or contacts' and then randomly crashes. Any help?

    OK. So this started just, maybe 2 days ago, and I haven't done anything with it. Actually, it just started happening AFTER I updated iTunes (Silly iTunes!), which would have been 2 days ago. I really need some help!

    Hi joy145,
    If you are having issues syncing and would like to manually manage your content, you may find the following article helpful:
    Apple Support: Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    If you are still having issues or continually prompted to erase and sync, you may want to try restoring your iPhone to factory settings before moving your data over (either via syncing or manually):
    Apple Support: Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    (Note: Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info.)
    Regards,
    - Brenden

  • When I open Iphoto, I see all my photos for a second and then they disappear and only a white dotted box appears.  Then I click on it and for photos is a triangle with an exclamation point.  It doesn't happen to all but quite a lot. how to I get them back

    When I open Iphoto, I see all my photos for a second and then they disappear and only a white dotted box appears.  Then I click on it and for photos is a triangle with an exclamation point.  It doesn't happen to all but quite a lot. how to I get them back

    Have you recently deleted photos using the finder or run clean up software?  Is so restore your backup
    If not the backup your iPhoto Library and launch iPhoto while depressing the option and command keys. Rebuild your database
    LN

  • So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out the password

    So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password

    Bmscotr5 wrote:
    How can I sign out of her icloud w/out having to have the last users password
    You cannot.
    Removing a device from a previous owner’s account
    Try and get a Refund.

  • HT201274 I have my brothers icloud account on my ipad and i want my icloud account back I have all my games from my acount but I can see his massages notes etc how can I get my icloud account back I tried so many things please help .???

    I have my brothers icloud account on my ipad and i want my icloud account back I have all my games from my acount but I can see his massages notes etc how can I get my icloud account back I tried so many things please help .???

    go to settings and sign out his apple id in the sections i tell you:
    1.game center
    2.itunes and appstore
    3.messages
    4.icloud(delete acount;it wont realy delete it will only remove from your ipad)
    5.facetime
    and then enter your icloud in each and every section

  • Please help me. I've just lost my iphone so I related to my backup contacts on icloud to get my contacts back. But my contacts only show at the first time and then they dissappeared, my contacts was empty. How can I see my contacts?

    Please help me. I've just lost my iphone so I related to my backup contacts on icloud to get my contacts back. But my contacts only show at the first time and then they dissappeared, my contacts was empty. How can I see my contacts?

    If they aren't on icloud.com they are no longer in iCloud.  If you don't have another backup, I'm afraid they're gone.

  • Hi, i cloud is soooo stupid!! I did everything apple suggest so I can back up my contacts and everything and no matter what i would do, the icloud will not save all my contacts just cause icloud wanted.

    How in earth can recover my contacts??? I have done everything to back up my contacts on icloud before I updated my iphone to ios 7 and when I actually used icloud to bring my lost contacts on my iphone, icloud decided to seperate my contacts and off the 743 contacts i had to just give me only 432 back on my phone. How can this happen??? It is only rediculous from apple to do this to their costumers. I triple checked everything before do any movements and icloud brought me back some of my contacts and notes, Then when I actually tried to do it again it decided to just erase some of them without any reason. Why in earth will you put on 743 contacts on icloud and then gives you only 432 back?? And why after it gives you its favorite contacts back then make the rest of them disappear??? I swear I did not touched anything or did something to it. I was very very careful!!! I ****** off, and I am sorry to react like that, but if it was my mistake I would have just remain silent. And itunes 11 doesn't save any contacts its just refuses!! I am saddd and maddd, cause I loved apple and i buy everything from apple. Disappointed!

    Only contacts in the "iCloud" group are synced to icloud, not those in the "On my iPhone" or "On my Mac", etc.

  • I erased all the contacts, apple ID and icloud account in my old 4s and gave it to someone. However, whatever contact that someone has saved in my old 4s phone has added in my new 5sphone. Does anyone know how to solve this?

    I erased all the contacts, apple ID and icloud account in my old 4s and gave it to someone. However, whatever contact that someone has saved in my old 4s phone has added in my new 5s phone. Those are not my contact and I don't want them in my new phone. Does anyone know how to solve this problem?

    Ln the old iPhone, -> What to do before selling or giving away your iPhone, iPad, or iPod touch

  • HT5262 i cant get icloud 2 back up my contacts

    have recently got an iphone4s and cant seem to get icloud to back up my contacts ect! also cannot find where itunes ahs stored my pc back up! so have no idea if my phone is backed up at all! please someone help! im going crazy thinking im doing something wrong xx

    This may be caused by a corrupt existing backup that needs to be deleted, or by data on your phone that is preventing the backup.  To troubleshoot these, try deleting your last backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again.
    If it still won't back up, you may have an app that is preventing the backup from succeeding.  To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.

  • HT4859 My phone some how deleted not all but most of my contacts and then backup to the iCloud can I go back to a previous backup and retrieve the contacts. If so how.

    My phone some how deleted not all but most of my contacts and then backup to the iCloud can I go back to a previous backup and retrieve the contacts. If so how.

    Hi Shero89,
    Thanks for the answer.  I am not new to IOS software but I don't really ever bother with it, have discovered how little I take advantage of the i-phones capability, in reality I still only really use it to phone, text, check emails, listen to music and look on internet.  I'm not keen on jailbreaking it as I don't trust it to work so normally just update and leave it at that.  Only reason I wanted to downgrade was because the update had stopped my bluetooth working but Kilted Tim solved that problem for me so am now not interested in downgrading software.  I quite liked the things that IOS 5.1 gave me but wasn't happy with fact that bluetooth stopped working in car as it caused me problems.  One day I might try and work out exactly what I-phones can do but on the basis that it's a phone all I really want it to do is phone, if that bit works I'm happy.

Maybe you are looking for