TS3992 cna i speak to someone about my backup issues?  not enought storage

I can nto back up my phone and I just cant figure out what to do.
I have purchased more back up in the past - why do I not have enough storage
Thanks
And I would like to know how to get my notes and put them on MY computer
Thanks
If I delete some texts with attachments - how much does that help? 

for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

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