TS3992 How do I authorise a computer which has been authorised before but wont now.

Hi Everyone
I was having rouble iwth my Mac Air symcing a new iPhone 5. Was told to deauthorise my laptop and reauthorise.
I did this and now it would accept a new authoriseation
Getting very very frustrated.
Cheers

If you contact Adobe's help team, they 'should' be able to do that for
you.  They may balk - be insistent.
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