TS3992 I am not able to backup my iphone to Icloud because my wi-fi is greyed out on my phone. The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do?

I am not able to backup my Iphone to Icloud because my wi-fi is greyed outon my phone.  The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do? I need to save my pics, info....etc, because I have to get another phone.

Back up to your computer instead.  To do this, connect your phone to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now.  Also go to File>Devices>Transfer Purchases to transfer your apps and other purchased media to your iTunes library.  Finally, save any photo stream photos to your camera roll (open your my photo stream album, tap Edit, tap the photos, tap Share, tap Save to Camera Roll), then import your camera roll photos and videos to your computer as explained here: http://support.apple.com/kb/HT4083.  (You don't need to delete them from your phone afterwards unless you need the space.)
If you're getting another phone, be sure to delete your iCloud account and turn off iMessage, FaceTime and Game Center before doing so.  (See http://support.apple.com/kb/HT5661).
This is a support article on your wifi issue: http://support.apple.com/kb/ts1559.

Similar Messages

  • TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

    My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

    - After charging for 1/2 hour or so, does iTunes see the iPod?  If yes, restore the iPod from backup.
    - If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • HT1688 I can not restore and upgrade my Iphone 4. When i plug in to computer itune's restore and check for update buttons are not active.

    I can not restore and upgrade my Iphone 4. When i plug in to computer itune's restore and check for update buttons are not active. What is that mean?

    Razmee,
    Guess what? After posting, I read another thread on this topic where someone said they went to an Apple store and the tech person there added the optional username and password in the Outgoing Mail Server boxes, and then reset the phone again. Although I had tried resetting and restarting a few times today, I had NOT reset it after entering the username and password into the optional fields.
    When I entered my username and password into the optional fields, the iPhone entered checks (ticks) to the right of every entry; it had not done this earlier. (I didn't reset at this time, and the outgoing mail would still not transmit).
    So just now, I reset it and the outgoing email was sent!
    Thanks to you and this forum, it's a great ending to a few frustrating days.
    I hope this message helps others. Not only does everything have to be entered correctly in the respective boxes; but once everything is entered and you press the "Done" button, every box should then have a check mark next to it and then you must reset the phone.

  • The app updates button will not respond to my touch

    the updates button shows updates are avaialble but it will not respond to my touch, you can update it by scanning all your purcahsed apps and selecting update but this is long way round..any ideas?

    The update server is down for the last few days.

  • Suddenly, the power/sleep button will not respond

    I can't put the iPod touch into sleep mode, or shut it off by holding the power button.
    I've reset by holding power and home buttons, as well as reset all settings on the touch itself via the menu.
    Any ideas?

    yes the replacement will cover dead/stuck pixels as long it is within the 14 day return period. Even if it is not it is worth going to an apple store and talkin to them about it. You may get a replacement anyway.
    As far as the main question you may just have a defective Ipod. It sounds to me like a hardware problem. If you have tried resetting via the iPod itself as well as tried restoring via iTunes then theres not much else you can do to fix a problem like that. You may just need to return it to where you got it from and request a replacement/repair.
    Message was edited by: Malek91

  • When I go to a signin page of a website the remember passwrd button will not allow me to click on it in Firefox 11, the button pops up but is not active. the same site works fine in chrome. Is there a fix for this?

    am running win 7 64 pro - tried going back to firefox 10 with same results. all the tools options are set to remember passwords

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    It is possible that there is a problem with the files key3.db and signons.sqlite that store the encrypted names and passwords in Firefox.<br />
    Rename the files key3.db and signons.sqlite in the Firefox profile folder.<br />
    You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.<br />
    You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.<br />
    If that has worked then you can remove the renamed files that are no longer needed.<br />
    See:
    * "Troubleshooting" in http://kb.mozillazine.org/Password_Manager
    You can use this button to go to the Firefox profile folder:
    *Help > Troubleshooting Information > Profile Directory: Open Containing Folder

  • My sleep/wake button will not work at all. What to do?

    I have and Ipad 2 and I never had a problem with anything until today when early the wake/sleep button will not do any it won't work at all. Please help!!!
    -Thanks

    and also my phone is disabled on top of that with a red screen!

  • How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info

    How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info...

    If your device is signed into an old ID of yours that is an earlier version of the ID you want to sign in with, do the following:
    If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library).  When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • Ever since my last update I have been unable to add songs from my i tunes library onto my i phone.  The "add to" button does not appear for me when I connect my i phone.  Can anyone shed some light on this for me?

    Ever since my last update I have been unable to add songs from my i tunes library onto my i phone.  The "add to" button does not appear for me when I connect my i phone.  Can anyone shed some light on this for me?

    Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to  one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
    Thanks again, Sandra2474.

  • TS1702 iam unable to read i books contents . display of i books is disappearing in 5 seconds after the i book. recent i book 3 is also updated. but the problem is still there. in my ibook contents occupied space is 53 mb.

    hi.
    I am unable to read i book contents.
    once i touch the i book icon , my contents in the i books will be visible for 5 seconds n then automatically i book closes by itself.
    iam unable to acess to ibook at all. i have updated ios6.0.1.
    also updated i book 3.0.1. but still the same problem.
    same type of problem iam facing when i open magzster some times.
    help me n guide me to resolve this problem.
    or you can call me to the following number.
    regards.
    k.n.balaji.
    india.
    +919989092629

    hi.
    I am unable to read i book contents.
    once i touch the i book icon , my contents in the i books will be visible for 5 seconds n then automatically i book closes by itself.
    iam unable to acess to ibook at all. i have updated ios6.0.1.
    also updated i book 3.0.1. but still the same problem.
    same type of problem iam facing when i open magzster some times.
    help me n guide me to resolve this problem.
    or you can call me to the following number.
    regards.
    k.n.balaji.
    india.
    +919989092629

  • Iam not able to activate my iphone it was working fine i restored it . i have entered the correct apple id and pass still its not able to activate

    am not able to activate my iphone it was working fine i restored it . i have entered the correct apple id and pass still its not able to activate

    i am the original owner of the iphone 5s i been using for a month the and the apple id and pass is the correct one
    i just restored it and i am entering the same apple id and pass still its giving the error msg . but with the same id and pass iam able to log in to itunes ,icloud

  • HT5163 i am not able to activate my Iphone- I have a SIM card but it keeps telling me there is no SIM card. My phone has been unlocked by Apple but keeps.

    i am not able to activate my Iphone- I have a SIM card but it keeps telling me there is no SIM card. My phone has been unlocked by Apple but keeps.

    i got in Manhattan from AT&T-
    This error came after I updated the software since Apple confirmed and I have spoken with them and they confirmed it is officially iunlocked since I have full filled their terms of the agreement.
    This phone was working earlier since i had jail broken it.
    I have been using it with jail break for about 2 years now

  • Time Machine will not let me restore from recent backups.  I can see them on the external drive but will not restore sooner that June of 2013!  Any suggestions?

    Time Machine will not let me restore from recent backups.  I can see them on the external drive but will not restore sooner that June of 2013!  Any suggestions?

    All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

  • I can't backup my iPhone to iCloud Last backup could not be completed

    After updating to iOS7 I can't backup my iPhone to iCloud.  When I try it starts up, then stops and says, "Last backup could not be completed"
    Details: I have an iPhone 4S running iOS 7.0.3
    Things I have already tried (in the order I tried them):
    - Doing a 'hard reset' on the phone
    - Buying more iCloud storage
    - Deleting the old backup that was saved into iCloud (so now I have no backups saved)
    - Turning phone off then on again
    - Changing my iCloud password
    - Deleting the iCloud account from my phone then signing in again
    Other issue which may or not be related:
    - I have yet to get the Music app to work on this phone since updating to iOS7.  It opens then promptly crashes.  This is secondary to getting the backups to work.
    Any help would be appreciated!

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App Purchases require a Credit Card.

  • HT4061 im not able to activate my iphone 3gs after upgrading to ios6, saying server not available, what i can do

    im not able to activate my iphone 3gs after upgrading to ios6, saying server not available try later. im not able to make my phone work, not able to bring serial # im in guatemala what i can do?

    Activation issues are almost always the result of a device that has been hacked or jailbroken.
    If this is the case, no support can be provided here.

Maybe you are looking for

  • Reg "created by" and "updated by" fields in Data Manager

    Hi,     I just want to know if we have any solution for the "Create By" and "Update By" issue in data manager. Because in my system i have two users. The 1st user created the record and later if the 2nd user edits any field then only the "Update By"

  • Delta Sync taking too much time on refreshing of tables

    Hi, I am working on Smart Service Manager 3.0. I have come across a scenario where the delta sync is taking too much time. It is required that if we update the stock quantity then the stock should be updated instantaneously. To do this we have to ref

  • Standard Role "SAP_QAP_BW_DASHBOARDS" Unavailable in ECC System

    Hello Experts. We are trying to Implement Embedded Analytics in our R3 system, from the SAP documentation I came to know that in order to execute the standard Reports/Dashboards as a pre-requisite we need to have the role "SAP_QAP_BW_DASHBOARDS" assi

  • ABAP Dump when selecting Calendar Field for selection in Working Time reports

    Hi Team, Out client gets a weird issue, when he selects date from selection he gets dump, this is happening only in his system, If he tries from his same user id from different machine, he is not getting the error. Dump details below What happened?  

  • Atan2 equivalent in a Formula Node?

    Does anyone have an atan2 (2-input inverse arctangent) equivalent for use in a Formula Node? I was surprised to see that such a common function wasn't supported in Formula Nodes. Without it, my easily readable Formula Node equations get junked and be