TS3992 I am trying to do an icloud backup from my computer.  I have been unable to do a backup from a wifi as I keep getting message that backup could not be done.  What is  the secret to doing it from my computer?

I am trying to do an iCloud backup from my computer.  I have been unable to do a backup from a wifi as I keep getting message that it cannot be completed.  What is the secret to doing this from my computer, with my iphone plugged into same?

How are you trying to do it from your computer?  Try plugging it into your charger while connected to wifi, then either lock the screen and wait (it should backup up ever 24 hours) or go to Settings>iCloud>Storage & Backup and tap Back Up Now.

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