TS3992 I am unable to back up my ipod touch, I try and do it manually and it sits "Backing Up........." for a very long time, I have had it running all day and still going????? I am on the 5GB free plan, I have availabe 2.3GB

I am unable to back up my ipod touch, I try and do it manually and it sits on "Backing Up.........", it has been sitting on this all day. I am on the free 5GB plan, availabe storage is 2.3GB, any suggestions

Hello mig04,
While looking into the issue you are experiencing I came across some helpful information. In an article called iCloud: Troubleshooting creating backups found here: http://support.apple.com/kb/TS3992 there are a number of steps to help get your issue resolved.
General troubleshooting
General information
iCloud Backup requires a Wi-Fi connection to the Internet.
Automatic backups occur when you've plugged in your iOS device, locked the screen, and have connected it to Wi-Fi.
You can manually start a backup by tapping Back Up Now in Settings > iCloud > Storage & Backup (requires a Wi-Fi connection to the Internet).
iCloud Backup will provide helpful information and status messages related to backups at the bottom ofSettings > iCloud > Storage & Backup.
If automatic backups don't work as expected, test to see what happens when you start a manual backup by tapping Back Up Now at the bottom of the Storage & Backup screen.
Backups and restores both take time, especially if you have a lot of data or a slow connection. Depending on the size of your data and the speed of your network, you may need to give more time than you expected to a backup or restore.
Make sure you have at least 50 MB of free space available on your iOS device before you back up. If you have no space available on your device, iCloud Backup can fail in some cases. You can verify how much free space you have available on your iOS device in Settings > General > About.
Cheers,
Sterling

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