TS3992 I have updated my iphone to ios6. Since then i am not able to backup my data to iCloud. While backing up an error occurs says the backup could not be completed.

Plz suggest

What worked for me was to:
1. Go to "Settings" then "iCloud"
2. Turn off everything that was turned on (mail, contacts, calendars, etc.) but leaving the data on my phone.
3. Go to Storage & Backup, turn off iCloud Backup
4. Go back to iCloud (back 1 page), turn everything that I wanted to back up, on.
5. Turn iCloud Backup on, then pushed Back Up Now (making sure phone was plugged in, wifi picking up with all bars, & locked phone).
When I checked my phone after about a minute, it was working.
This worked on my phone, but can't get it to work on hubby's, but I haven't had great wifi connection with his when I've tried. I'll try again this evening and update then.
Hope this helps.

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    Identifier: 
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    0   CoreFoundation                 
    0x90477a67 __raiseError + 231
    1   libobjc.A.dylib                
    0x917ed149 objc_exception_throw + 155
    2   CoreFoundation                 
    0x903df289 +[NSException raise:format:arguments:] + 137
    3   Foundation                     
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    5   AppKit                         
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    6   Safari                         
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    7   CoreFoundation                 
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    8   CoreFoundation                 
    0x903d5127 -[NSSet makeObjectsPerformSelector:] + 247
    9   AppKit                         
    0x91a1b24f -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1315
    10  AppKit                         
    0x91a10fce loadNib + 380
    11  AppKit                         
    0x91a103b5 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 235
    12  AppKit                         
    0x91a102bf +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
    13  AppKit                         
    0x91a101f3 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 418
    14  AppKit                         
    0x91c94978 NSApplicationMain + 445
    15  Safari                         
    0x0021c519 SafariMain + 187
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    3   com.apple.Foundation     
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    4   com.apple.AppKit         
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    11  com.apple.AppKit         
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    13  com.apple.AppKit         
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    0x9cea4cc2 __pread + 10
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    0   libsystem_kernel.dylib   
    0x9cea4cc2 __pread + 10
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    0x9c3456de thread_start + 34
    Thread 5:: CoreAnimation render server
    0   libsystem_kernel.dylib   
    0x9cea1c22 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x9cea11f6 mach_msg + 70
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    3   com.apple.QuartzCore     
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    0x9c3456de thread_start + 34
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      edi: 0x79646430  esi: 0x917ed0bf  ebp: 0xc0000088  esp: 0xc0000080
       ss: 0x0000001f  efl: 0x00000282  eip: 0x90477957   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x2f708000
    Logical CPU: 0
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    0x2000 -
    0x2fff  com.apple.Safari (5.1.6 - 7534.56.5) <13FE495D-5908-38BE-8F8A-36B4EC163211> /Applications/Safari.app/Contents/MacOS/Safari
    0x9000 -   0x3acfff  com.apple.Safari.framework (7536 - 7536.25) <F7C10D0C-C1D4-34F4-B587-11B27893B0E3> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
      0x62a000 -   0x87affc  com.apple.JavaScriptCore (7536 - 7536.24) <D6D2AC71-81C4-359F-97FE-3233F83B408C> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
      0x90f000 -   0xa22ffb  com.apple.WebKit (7536 - 7536.25) <1D99BBEC-9A47-385F-B58E-30B3809C381B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
      0xace000 -   0xc2fff3  com.apple.WebKit2 (7536 - 7536.25) <FF5DAF2E-8261-3E6D-B5DA-D4D518DC7251> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
      0xd79000 -  0x19edff3  com.apple.WebCore (7536 - 7536.24) <0BA952C0-B5F2-3266-89B4-10B1FBF0D742> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
    0x3cf4000 -  0x4206feb  com.apple.RawCamera.bundle (3.14.0 - 646) <27962422-EA30-43CF-2B3E-E662BB4C46C7> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x8fe01000 - 0x8fe33aa7  dyld (195.6 - ???) <60FD3471-A1D7-342E-99A7-3EDECDAEC6EC> /usr/lib/dyld
    0x901c7000 - 0x90297ffb  com.apple.ImageIO.framework (3.1.2 - 3.1.2) <94798A2B-4C7A-30EA-9920-283451BDB9FA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x90298000 - 0x9029bffb  com.apple.help (1.3.2 - 42) <B1E6701C-7473-30B2-AB5A-AFC9A4823694> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x9032e000 - 0x90331ff7  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
    0x90332000 - 0x90509fe7  com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x9050a000 - 0x90602ff7  libFontParser.dylib (??? - ???) <1A0DA421-62B2-3AA7-9F62-0E01C1887D09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x90603000 - 0x908c6fff  com.apple.security (7.0 - 55148.1) <77754898-4FCD-3CA3-9339-F1058C852806> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x910af000 - 0x91197fff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
    0x91198000 - 0x911abff8  com.apple.MultitouchSupport.framework (231.4 - 231.4) <083F7787-4C3B-31DA-B5BB-1993D9A9723D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x911c4000 - 0x911c5ff7  libquarantine.dylib (36.6.0 - compatibility 1.0.0) <600909D9-BD75-386E-8D3E-7CBD29079DF3> /usr/lib/system/libquarantine.dylib
    0x911c6000 - 0x911fcff7  com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x912b4000 - 0x912b5ff0  libunc.dylib (24.0.0 - compatibility 1.0.0) <2F4B35B2-706C-3383-AA86-DABA409FAE45> /usr/lib/system/libunc.dylib
    0x91564000 - 0x9156bff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
    0x9156c000 - 0x91594ff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <AB530FB2-8BD1-3328-95E8-CF449F0429CA> /usr/lib/libxslt.1.dylib
    0x91595000 - 0x915ccfef  com.apple.DebugSymbols (2.1 - 87) <EB951B78-31A5-379F-AFA1-B5C9A7BB3D23> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x91618000 - 0x91625fff  libGL.dylib (??? - ???) <30E6DED6-0213-3A3B-B2B3-310E33301CCB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x91665000 - 0x9166dff5  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <BB0C7B49-600F-3551-A460-B7E36CA4C4A4> /usr/lib/system/libcopyfile.dylib
    0x91674000 - 0x91757ff7  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <BD913D3B-388D-33AE-AA5E-4810C743C28F> /usr/lib/libcrypto.0.9.8.dylib
    0x91758000 - 0x91787ff7  libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
    0x91788000 - 0x91793ff3  libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <EDA0F56F-CB2C-30BB-940D-C6A25B73C717> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x91794000 - 0x917d7ffd  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <6B35F203-5D72-335A-A4BC-CC89FEC0E14F> /usr/lib/system/libcommonCrypto.dylib
    0x917d8000 - 0x917d9fff  liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
    0x917da000 - 0x918b0aab  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
    0x918b1000 - 0x9194dfef  com.apple.ink.framework (1.4 - 110) <1A3E2916-60C1-3AC1-86BF-202F6567B228> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x919fe000 - 0x92493ff6  com.apple.AppKit (6.7.3 - 1138.47) <D8CD06D7-F18C-39BE-BC68-B343F87F0469> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x92494000 - 0x924c1ff9  com.apple.securityinterface (5.0 - 55022.4) <B59D9B2A-7FB8-32EC-B8D9-6D4DE76508F7> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x92515000 - 0x92543fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <0D8984D3-BFCF-35A7-AA71-BEDC92126B7E> /usr/lib/libSystem.B.dylib
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    0x9a768000 - 0x9a7f5fe7  libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9a7f6000 - 0x9a871ffb  com.apple.ApplicationServices.ATS (317.11.0 - ???) <42238C8B-C93F-3369-A500-EC0F10EB2C80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x9a872000 - 0x9a876fff  libGIF.dylib (??? - ???) <A6F1ACAE-7B9B-3B3F-A54A-ED4004EA1D85> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x9a891000 - 0x9a8b3ff8  com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x9a8b4000 - 0x9abbeff3  com.apple.Foundation (6.7.2 - 833.25) <4C52ED74-A1FD-3087-A2E1-035AB3CF9610> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x9b642000 - 0x9b705fff  com.apple.CoreServices.OSServices (478.46 - 478.46) <F2063FC8-2BE1-3B97-98AF-8796B0D4BE58> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x9b706000 - 0x9b707fff  com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x9b708000 - 0x9b712ff2  com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9b713000 - 0x9b727fff  com.apple.CFOpenDirectory (10.7 - 146) <982C417B-5A0F-3DD6-AB50-7E8273A80B38> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x9b728000 - 0x9b771ff7  libGLU.dylib (??? - ???) <5EE0B644-FAD6-3E3C-A380-9B0CDA0B6432> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x9b772000 - 0x9b96aff7  com.apple.CoreData (104.1 - 358.14) <C1730963-F75D-3338-B65F-D50235538B28> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x9b96b000 - 0x9b97bfff  com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x9b9a8000 - 0x9bb0affb  com.apple.QuartzCore (1.7 - 270.4) <6BC84C60-1003-3008-ABE4-779EF7B4F524> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x9bb7c000 - 0x9be7efff  com.apple.CoreServices.CarbonCore (960.24 - 960.24) <9692D838-85A5-32C1-B7FB-7C141FFC2557> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x9be7f000 - 0x9be9cfff  libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <2870320A-28DA-3B44-9D82-D56E0036F6BB> /usr/lib/libresolv.9.dylib
    0x9c2e5000 - 0x9c3b0fff  libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
    0x9c3b1000 - 0x9c3b6ffd  libGFXShared.dylib (??? - ???) <1CA9B41B-2C61-38F8-ABAC-1D5511478F5C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x9c3b7000 - 0x9c3baff7  libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <7F6C14CC-0169-3F1B-B89C-372F67F1F3B5> /usr/lib/system/libcompiler_rt.dylib
    0x9c3bb000 - 0x9c3bffff  com.apple.CommonPanels (1.2.5 - 94) <EA47550D-7DAF-30D9-91DB-1FB594CC8522> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x9c3c0000 - 0x9c3e7ff3  com.apple.framework.Apple80211 (7.2.1 - 721.3) <5AF136FC-6629-3403-9A99-C64DD8165A14> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x9c3e8000 - 0x9c404ff5  com.apple.GenerationalStorage (1.0 - 126.1) <E622F823-7D98-3D13-9C3D-7EA482567394> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x9c587000 - 0x9c598fff  libbsm.0.dylib (??? - ???) <54ACF696-87C6-3652-808A-17BE7275C230> /usr/lib/libbsm.0.dylib
    0x9ca83000 - 0x9cab6fef  libtidy.A.dylib (??? - ???) <E962D8EC-6B9D-35B7-B586-F07D92302ADD> /usr/lib/libtidy.A.dylib
    0x9cab7000 - 0x9cab8ffd  libCVMSPluginSupport.dylib (??? - ???) <22B85645-AA98-372B-BB55-55DCCF0EC716> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
    0x9cab9000 - 0x9cadcfff  com.apple.CoreVideo (1.7 - 70.3) <4234C11C-E8E9-309A-9465-27D6D7458895> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x9cadd000 - 0x9cb08fff  com.apple.GSS (2.2 - 2.0) <2C468B23-FA87-30B5-B9A6-8C5D1373AA30> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x9cb0c000 - 0x9cb13ff9  libsystem_dnssd.dylib (??? - ???) <D3A766FC-C409-3A57-ADE4-94B7688E1C7E> /usr/lib/system/libsystem_dnssd.dylib
    0x9cb14000 - 0x9cb29ff7  com.apple.ImageCapture (7.0.1 - 7.0.1) <1C8933A9-C7C6-36E9-9D8B-0EF08ACA3315> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x9cb2a000 - 0x9cbc1ff3  com.apple.securityfoundation (5.0 - 55116) <EB53CEF7-4836-39FD-B012-6BC122ED4CE9> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x9cc7d000 - 0x9cc88ffe  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <13FF02F8-7AF6-3E12-B183-9A725B526B50> /usr/lib/libbz2.1.0.dylib
    0x9ce8b000 - 0x9cea9ff7  libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <3705DE40-E00F-3E37-ADB0-D4AE5F9950F5> /usr/lib/system/libsystem_kernel.dylib
    0x9ceac000 - 0x9ceecff7  com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    External Modification Summary:
      Calls made by other processes targeting this process:
    task_for_pid: 3
    thread_create: 0
    thread_set_state: 0
      Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
      Calls made by all processes on this machine:
    task_for_pid: 1133
    thread_create: 0
    thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=167.4M resident=58.6M(35%) swapped_out_or_unallocated=108.8M(65%)
    Writable regions: Total=35.5M written=1668K(5%) resident=4032K(11%) swapped_out=0K(0%) unallocated=31.5M(89%)
    REGION TYPE                 
    VIRTUAL
    ===========                 
    =======
    CG shared images               
    128K
    CoreServices                   
    796K
    MALLOC                        
    22.5M
    MALLOC guard page               
    48K
    Memory tag=243                   
    4K
    SQLite page cache               
    96K
    Stack                         
    66.5M
    VM_ALLOCATE                     
    52K
    __CI_BITMAP                     
    80K
    __DATA                        
    8632K
    __DATA/__OBJC                   
    84K
    __IMAGE                        
    528K
    __IMPORT                         
    4K
    __LINKEDIT                    
    53.0M
    __OBJC                        
    1908K
    __PAGEZERO                       
    4K
    __RC_CAMERAS                   
    248K
    __TEXT                       
    114.4M
    __UNICODE                      
    544K
    mapped file                  
    143.8M
    shared memory                  
    312K
    shared pmap                   
    10.2M
    ===========                 
    =======
    TOTAL                        
    423.6M
    Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.31f1
    Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F0B00000000, 0x4E5431475436345538484230424E2D334320
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F0B00000000, 0x4E5431475436345538484230424E2D334320
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.15)
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK1655GSXF, 160.04 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-857E
    USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0229, 0x5d200000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2

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