TS3992 I just keep getting an error that back up was not successful

My phone keeps telling me to back up my phone to iCloud since it has been awhile. When I try by (plugging in, turning on wifi) it just looks like its loading and then says back up was not successful. My iPad backs up just fine but my phone won't.

On a time capsule the error message is meaningless. That would only apply to an external drive...TC is a network drive.
I recommend you just reboot the whole network.. from off..
Restart in order.. modem.. TC.. clients. Wait 2 min between each one.
If the disk still won't mount give us more info..
Are you using wireless or ethernet?
How is the TC configured?
What sort of internet?

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HT5654 I tried to install the new update to iTunes on my Windows XP computer and I keep getting an error that say iTunes was not installed properly. Please reinstall iTunes. I tried that and it still won't work. Got any ideas what is wrong?

I tried to run the new update to iTunes and I got the error....iTunes was not installed properly. Please reinstall iTunes. I have tried that twice with no success. Anyone have any ideas what the problem is?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I keep getting this message: "The back up was not performed because an error occurred while copying files to the backup disk. The problem may be tempory. Try again later to back up. If the problem persists, use Disk Utility to repair your backup disk."

I've repeatedly "tried again" over the past month with no luck. I'd rather not delete everything if that's what "repairing" the back disk involves.

On a time capsule the error message is meaningless. That would only apply to an external drive...TC is a network drive.
I recommend you just reboot the whole network.. from off..
Restart in order.. modem.. TC.. clients. Wait 2 min between each one.
If the disk still won't mount give us more info..
Are you using wireless or ethernet?
How is the TC configured?
What sort of internet?

TS3992 My phone will not backup to icloud. I just keep getting a warning that it has not backedup and it must be plugged in and locked to back up. Help?

I keep getting a warning that my phone has not backed up and that it needs to be plugged in, locked and connected to wifi to back up. I have tried many times, with all these conditions being met, but nothing. Help!?!

This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, tap your device under Backups, then tap Delete Backup. Then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

I'm trying to download a movie, but I keep getting message error that I have no more room and that I must delete some photos or videos in order to download more movies. How do I delete the videos in order to order more?

I'm trying to purchase and download a movie, but I keep getting message error that I have no space. The error states that I must delete some photos or videos in order to download. I've gone to iPod then edit and deleted some videos, but I'm still getting the message. What is the correct way to delete the videos and should they still be there.

They wont still be there if you delete them,but if you have those same photos on the main computer.

I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2

I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

HT1657 I have an iPad 1 and cannot get my rental movie to download- I just keep getting download error message?

I have an iPad 1 and cannot get my rental movie to download- I just keep getting download error message?

Try removing what is called the iPod Photo Cache on your computer.
http://support.apple.com/kb/ts1314

After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help."

Hi. I'm a Mac user. After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." What should I do?

Did you purchase the software in another country than where you live?

I keep getting the error that says: "APSDAEMON.exe cannot open since itunes can't find the msvcr80.dll file. Any assistance on how to fix this is greatly appreciated.

I keep getting the error that says: "APSDAEMON.exe cannot open since itunes can't find the msvcr80.dll file. Any assistance on how to fix this is greatly appreciated.

Click here and follow the instructions.
(98703)

Trouble uploading to shootproof, keep getting an error that says "internal error, name not unique, color" any idea what this is and how to resolve it?

trouble uploading to shootproof, keep getting an error that says "internal error, name not unique, color" any idea what this is and how to resolve it?

Note that you should be cautious when you get the 'untrusted' error message and that you should never create a permanent exception in cases like this without investigating the cause.
If you have created a permanent exception then best is to remove it in the Server tab in the Certificate Manager.
*Tools > Options > Advanced > Certificates/Encryption: View Certificates

Hi, i cant activate my ipad, i have restored it through itunes but keep getting a error that says cant connect to server but pocket wifi is working for other devices

hi I cant activate my ipad, I have restored it through iTunes 5 times but keep getting a error that says cant connect to server. Laptop is connected to pocket wifi but I cant get passed that screen on my ipad. Im not real computer literate but would appreciate any help.
Thank you

iTunes 5?
That may be the problem.
update iTunes
which iPad is this? 1st generation?

I keep getting an error that reads the network connection was reset when tring to down load a purchase?

i keep getting an error that reads the network connection was reset when tring to download a puchase from itunes and one know how to fix this

I'm having same problem today. Did yours get resolved? If so, please share. I'm dying....

I am trying to import cr2files from the camera into lightroom 5 and keep getting an error message saying Lightroom can not read the files and therefore will not import them. Has anyone had a similar problem-.thanks

I am trying to import cr2files from the camera into lightroom 5 and keep getting an error message saying Lightroom can not read the files and therefore will not import them. Has anyone had a similar problem….thanks

If you are having the same problem, i.e. a disk permission problem, open your favorite search engine and search on, "change disk permissions", and I think you'll find plenty of information on how to fix the problem. This is a Lightroom forum. Your problem is with your operating system. There is no sense in rewriting instructions that are already available if you do a simple search.

HT1222 I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be..

I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

Hi, I cant login to the facebook app on my iphone 5 ios 6.0.2. I keep getting an error message saying 'There was an error logging in using single sign on' when im asked to log in again i get a 'session expired' message. This only started happening yeste

Hi, I cant login to the facebook app on my iphone 5 ios 6.0.2. I keep getting an error message saying 'There was an error logging in using single sign on' when im asked to log in again i get a 'session expired' message. This only started happening yesterday. Anyone else having this problem? Thanks.

I am having the same problem and took the following steps to mitigate it to no avail.
1. I deleted the Facebook app on the phone and turned off Facebook in the iPhone's system-wide settings.
2. I re-enabled Facebook in the iPhone's system-wide settings and reinstalled the Facebook app and logged in again. It worked. For about an hour.
3. I completely restored the phone to a previous backup (before the problems started) and reenabled Facebook .... reinstalled the app.... and now it works intermittenly. But it hasn't worked in about 12 hours now (just tried a few minutes ago).
Please advise.

TS3992 I just keep getting an error that back up was not successful

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