TS3992 I'm getting messages from Apple that iCloud backup is full but it shows I have 3GB left

I just started getting emails from Apple that I won't be able to send or receive messages thru my account because I have exceeded my storage capacity. When I go to the iCloud settings and go to manage my storage I see I have 3.1GB remaining. I called Apple and they said I need to clear out my folders in mail. I told her it says I only have 376mb of mail in my backup. She told me I needed to clean out all of my folders, which I pain stakingly did but I get an email this morning telling me I have the same problem with storage but I still show over 3GB left in my storage. Has anyone run into this? What am I supposed to do? I feel they are making me upgrade before I need to.

I just got the same e-mail. My account seems to be sending and receiving emails without issue. I think it was an error. I received a warning and an exceeds e-mail in the same minute, but am only using 20% of my allocation.
I'm not giving it much credence.

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At 3AM, within seconds, there were two attempts at using an "incorrect password" with my AppleID. The message from Apple was that it was probably a harmeless error. Seconds later, the third attempt worked, and that was the last my email has worked.Next???

At 3AM, there was one attempt at entering my AppleID password, which failed per the email message. A few seconds later, a second attempt failed and the email message from Apple was that it was probably a mistake caused by someone entering a wrong keystroke when trying to enter their own password. Well,, a few seconds later, the message was that I had successfully changed my password. Great.
Yes, it was a full twelve hours later that I saw this, since 3AM is a perfect time to hijack anyone, and I did do what it said about changing my password. But I want to know how someone changed my password at 3AM and had total access to my whole computer. My security is the highest Apple has.
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I am mostly computer ignorant, which is why my daughter made me get an Apple in the first place. I love Apple. Any ideas at all the damage done? This seems like a big hole in Apple email. I am absolutely sure no one knew the password because I used a sequence I have never told anyone. Even my ex-husband of 35 years would have no clue.
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Hi everybody, I already apologize if this isn't the right community for my problem.This whole thing is very confusing so I really hope someone can help me
I used Gmail as my official email account and it was also the Email address for my Apple-ID (for many, many years..)
Strangely, a few months ago, I got an Email from Apple saying that my Apple-ID was being used for Imessage and Facetime on other devices (in Turkey?). I googled it and found out that it might be a fishing mail so I quickly changed my password and also the Email-adress for my Apple.ID – which means that the Gmail-account was not longer in use for Apple anymore.
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Identifying fraudulent "phishing" email
http://support.apple.com/kb/ht4933
Identifying legitimate emails from the iTunes Store
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TS3992 I'm getting messages from Apple that iCloud backup is full but it shows I have 3GB left

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