TS3992 iPad question stuck on the screen
"This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked , and connected to WiFi."
This box is stuck on my screen. I can not do anything else. Suggestions??
Can't tell you what IOS version either.
I can not shut the power down or anything. Is there a manual way to power down and power up the iPad?
Help
Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
Similar Messages
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My mail screen will not convert to the original mail listings. this happened when I clicked on an attachment sent with an e-mail. How can I get the mail screen unstuck?
Hi donna Ifromwa,
Thanks for visiting Apple Support Communities.
If your iPad is unresponsive after clicking on an attachment and you cannot return to your email inbox, I recommend forcing the attachment and Mail app to close using this method:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app's preview up to close it.
These steps come from this article:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you still cannot access your email, restart your iPad next:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Regards,
Jeremy -
I started to update my ipad but I have an old MacBook and it's really old and I don't have the correct software to update anything. But my ipad is stuck on the connect to itunes screen and wont budge. What do I do?!
Your options depend on which MacBook you have and the version of OS X installed.
To find out: > About This Mac -
My Ipad is stuck on the connect to iTunes screen, I have tried plugging into iTunes but it makes the necessary noise but the computer does not recognise it and nothing alters on the Ipad screen. Have tried various computers and leads and it still does not work. Have also tried the switching off, plugging in to computer and turning on again using the on button and then the home button but nothing works. This happened while I was downloading software update. Please help me.
I suggested several things to GeekyNerdGirl in her first post here. Take a look.
My iPad is in what seems like permanent restore mode after iOS 7.2 update?
It can take more than a few attempts before Recovery Mode will work and you have to follow the steps exactly. DFU mode is even harder to perform correctly beside of the 10 second hold. Don't stop trying. Eventually one of these methods could work for you. -
Try updating my ipad 2, pop up with error 1602 and now my ipad is stuck with the itune and USB icon on the screen. I tried to restart it, but screen still comes up the same.
See if this page helps http://support.apple.com/kb/TS3694#error1602
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I was trying to update my Ipad to IOS 8, the screen is all black with the apple logo on it and the progress bar is stuck.
I can't turn it off, and when i connect it to itunes, it doesn't displayTry putting the iPad in restore mode and see if iTunes recognizes it. The steps are below:
Turn your iPad off.
Hold down the Home button and plug it into your computer. Keep holding the Home button until you see a screen telling you to connect to iTunes.
iTunes should show you a popup saying that there is an iPad that is in Recovery Mode and needs to be restored before you can use it. Click OK.
Click on Restore iPad -
My iPad is stuck on the connect to iTunes screen
My iPad was given to me from a friend who couldn't get it to work, So Im not totally sure of the steps leading up to the current issue.
Currently the iPad is stuck at the connect to iTunes screen, it doesn't appear in iTunes, not even in DFU mode. I am running Lion and it has yet to even appear in system profiler. I have tried 2 cables, both work fine with my iPhone but not the iPad. I cant tell if it charges or not, the battery is charged for now, and pluging it in doesn't tell me anything. Any ideas? or is it just a shiny paper weight?
Thanks.I would make an appointment at the Genius Bar of an Apple store. Check here to see if it is still under warranty:
Apple - Support - Check Your Service and Support Coverage
However, you do not a warranty for the Genius Bar. -
I recently did an update and now my iPad is stuck showing the cord with an arrow pointing to the iTunes icon. It won't let me clear this screen. What do I do to fix it?
Well, that illustration is suggesting you plug your iPad into iTunes (current version: 11.0.2).
Have you tried that? -
My ipad mini will not power off, nor will it respond to any commands. The ICloud Backup reminder (which I do not use and have not activated)is stuck on the screen and will not clear.
Hold down the sleep and home keys for about 20 seconds and see if you can get it to reboot.
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So I was trying to update my 4th gen iPod touch when it canceled the update and told me that I needed to update iTunes. So while I was trying to do so, which didn't even work by the way, I noticed that my iPod was stuck on the screen that you get when updating your iOS. The bar was about a quarter way filled when it froze. I'm not sure how to fix this or what to google to find a solution so I came here. I'm actually leaving it alone to try to see if it runs out of battery since after all it has to be wasting battery from being on all the time. Please help!
- LukeHey rdbreunig,
Thanks for the question. If you issue is not yet resolved, it may be necessary to restore your iPod touch in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I have the new iPad 3 and every time I touch the email icon there is a draft message stuck on the screen that won't disappear even if I touch save or delete. I've tried removing the email account and putting it back on which didn't work either. How do I get this draft to disappear?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or Quit the mail app.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button.
Go back to mail and see if it is fixed. -
Hey there Apple Users
I would like some assistance with my iPad please
My iPad is stuck. The little box stating that there is not enough iCloud storage available will not close or allow me to go to settings....I have tried to shut it down but it won't let me access the slide to power off button either. Any thoughts???Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My iPad is stuck with the apple logo!!! Please help me
My iPad is stuck with the apple logo. it just shut off, and I turned it on, and the apple logo won't go away. sometimes the screen goes black, and then the apple logo shows back up. Help!!!!!!
Have you tried rebooting your iPad?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that does not work, you can try restoring your iPad iOS Software.
iTunes: Restoring iOS software - Support - Apple
Make sure that you read the article all the way through and pay attention to the last part that talks about using recovery mode. -
My ipad 2 stuck on home screen. I've done a hard restart and connected through MacBook to iTunes but as I can't respond from ipad, not registering connection. Please help.
Hello jopoppy68,
Thank you for providing the details of the issue you are experiencing with your iPad.
I recommend following the steps below for an issue like this (you can skip the steps you have already tried):
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on),reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
You can find the full article here:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If you get to step 5, I recommend backing up your iPad before performing the restore:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M. -
hi guys i really need help
my iPad is stuck in the zoom-in mode in the home screen
- i cant open my iPad ( passcode ) because its not responding to my touch
- i cannot turn it off because the zoomed in part is not moving (i cant reach * slide to turn off *)
- i tried using my 3 fingers to move or zoom out but its not working with me even though my hands and the screen is clean
- i can restore it with my computer because it is not responding with entering the passcode
- i can not recover it because it
please i have to work and i really need the help as soon as possibleHave you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.
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