TS3992 Last backup could not be completed

I am not able to back up my iPhone. The message says, "The last backup could not be completed." That is it. I've restarted my phone. The storage area says, "iCloud storage details are currently unavailable. Try again later."

If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test:   Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options.  Turn off all apps from backup and then do a manual backup.  If that doesn't work, then this post will not help.  If the backup works, then go back to the app list and turn some on and try another backup.  If successful, keep repeating these steps.  If it fails at some point, then try to zero in on the one app that seems to make the backup fail.  (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

Similar Messages

  • TS3992 My iPhone 4 will not run a backup; msg is "The last backup could not be completed." Any ideas, good Apple People? Thanks.

    Hello, Apple Community:
    My iPhone 4 will not run a backup; it starts and after a few minutes msg received is:
    "The last backup could not be completed."
    Memory available: 3.7 GB
    Any ideas, good Apple People?
    Cheers!

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    -Griff W.

  • TS3992 The last backup could not be completed. iCloud Help?

    Since 7/9/2012 my iPad has giving me a message that said "The last backup could not be completed". I've had iCloud since it come out. I have never had this problem.

    Welcome to the Apple Community.
    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

  • TS3992 Trying to commence first ever Storage & Backup but it fail and messages "The last backup could not be completed." "Last Backup-Never". Any clues?

    Trying to commence first ever Storage & Backup but it fails and massages "the Last backup could not be completed" "Last Backup - Never".

    Welcome to the Apple Community.
    You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
    If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
    More about iCloud v iTunes Back Up

  • TS3992 Iphone message says last backup could not be completed

    I keep recieving a message on the iphone 4s that say last backup could not be completed.

    If other suggestions found in the forum don't help in this matter, then...
    Backup not successful:  I had the same problem.
    My solution was to turn off some apps (Settings>iCloud>Storage & Backup>manage Storage, tap my device name in the Backups section, then look under Backup options) and try a manual backup.  If it didn't work, turn off a few more apps and try a backup.  Keep doing that until the backup works.  Then try adding in some of the last batch of apps that were previously turned off - the objective is to find the app that causes the backup to fail.  For me, I suspect that the one app I found had a bad data file that, when included in the backup, caused the backup to quit.
    This can be a long process if you have a lot of apps that you originally turned on for backups.

  • TS3992 I keep getting an error message "the last backup could not be completed" every time I try to backup my iPhone manually.  It's been almost two months since the last successful backup!

    My iPhone 4s will not backup. I've tried repeatedly but keep getting the message "the last backup could not be completed".  It's been nearly two months since the
    last backup.  However, my iPad2 is backing up perfectly.  Any thoughts???????

    Try the following steps:
    Plug your iPod Touch to your Mac/PC using USB cable.
    Open iTunes software and choose “backup to this computer” .
    Then you need to do a sysncing.
    Go to iCloud (iPod Touch: Settings > iCloud) and delete all previous backups.
    Then in iTunes, Turn on “backup to iCloud” again.
    On your iOS device, now you are able to backup to iCloud.

  • Last backup could not be completed

    My new iphone6 will not backup to iCloud. it goes thru the motions and it takes like 5 minutes and then reads " the last backup  could not be completed"
    "Last backup:Never"
    I had the iPhone 5s and it automatically backed up every night by itself.
    Id like this one to backup the same way

    Hi afif fromkuwait,
    If you have issues making a backup of your devices through iCloud, you may want to troubleshoot using the steps in this article -
    iCloud: Troubleshooting creating an iCloud backup
    http://support.apple.com/kb/TS3992
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • I am having problems backing up icloud. the message says, "the last backup could not be completed."  Has anyone had this problem?

    I just purchased more icloud space and I ham having problems backing up icloud on my iphone 5.  The message says,"the last backup could not be completed."  Anyone know why this is happening.

    This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail.  To troubleshoot these, try deleting your last iCloud backup (if you have one) by going to Settings>iCloud>Storage>Manage Storage, tap your device under Backups, then tap Delete Backup and choose Turn Off & Delete at the prompt.  Then go to Settings>iCloud>Backup and turn iCloud Backup back on and try backing up again.
    If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail.  To locate which one, go to Settings>iCloud>Storage>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.

  • TS4036 on iCloud I get The last backup could not be completed?  I have 4gb of space

    Hi trying to back up my stuff on icloud.  I can do it on the computer but it will not let me on my iphone.
    i have 4GB space, so thats not the problem.
    it says - The last backup could not be completed.
    any ideas?
    thanks

    This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail.  To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on and try backing up again.
    If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail.  To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.

  • Why does the message "the last backup could not be completed" appears every time i try to back up my touch?

    Hi, I'm trying to back up my itouch in icloud but every time I try to hit the button backup now a message that says "the last backup could not be completed" appears. I would like to know why does it appears and what can I do to fix it?
    I would be grateful if you answer.

    Try the following steps:
    Plug your iPod Touch to your Mac/PC using USB cable.
    Open iTunes software and choose “backup to this computer” .
    Then you need to do a sysncing.
    Go to iCloud (iPod Touch: Settings > iCloud) and delete all previous backups.
    Then in iTunes, Turn on “backup to iCloud” again.
    On your iOS device, now you are able to backup to iCloud.

  • HT4910 Why do I get "The last backup could not be completed"  Last backup: 5/4/12 at 11:16 am?

    Why do I get "The last backup could not be completed"  Last backup: 5/4/12 at 11:16 am every time I try to back up my iphone 4s?  I also get a message that my iphone hasn't been backuped in 32 weeks?

    Welcome to the Apple Community.
    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

  • I can't backup my iPhone to iCloud Last backup could not be completed

    After updating to iOS7 I can't backup my iPhone to iCloud.  When I try it starts up, then stops and says, "Last backup could not be completed"
    Details: I have an iPhone 4S running iOS 7.0.3
    Things I have already tried (in the order I tried them):
    - Doing a 'hard reset' on the phone
    - Buying more iCloud storage
    - Deleting the old backup that was saved into iCloud (so now I have no backups saved)
    - Turning phone off then on again
    - Changing my iCloud password
    - Deleting the iCloud account from my phone then signing in again
    Other issue which may or not be related:
    - I have yet to get the Music app to work on this phone since updating to iOS7.  It opens then promptly crashes.  This is secondary to getting the backups to work.
    Any help would be appreciated!

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App Purchases require a Credit Card.

  • HT4859 Can't backup my Iphone to Icloud. Keep getting error message, "The last backup could not be completed".  Any suggestions?

    I keep getting error message, "The last backup could not be completed" when trying to backup Iphone to Icloud.  I have plenty of storage space.  Phone is plugged in, connected to WI-FI & is locked.  Does anyone know what is wrong?  Thanks

    HELP!  Is there anyone out there who knows how I can fix this????
    Thanks!

  • I was on ios 6 beta version...then i restore my ipod to the 5.1.1, which is the latest version...now i m receiving the error in the icloud that "the last backup could not be completed"....so what i do....????

    i was on ios 6 beta version...then i restore my ipod to the 5.1.1, which is the latest version...now i m receiving the error in the icloud that "the last backup could not be completed"....so what i do....????

    You're obviously a developer.  Repost your question in the developer's forum.

  • I cannot back up my phone to I cloud. Error message 'last backup could not be completed'.

    I cannot back up my phone to I cloud. Error message 'last backup could not be completed'.

    go to settings/icloud/storage and backup and verify avialable storage space.
    Reboot ipad,
    Try backing up again

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