TS3992 My ICloud still says 'incomplete' even after I closed every app, then opened only Camera Roll.

I'm trying to free up storage on my Iphone 4. When I attempted to move pictures/videos to my ICloud via backup, it's saying 'incomplete' even though I closed ALL apps (including Camera Roll, then tried again with it open)

Unfortunately it like the problem is stored in your backup. The only thing I can think of to do other than restoring your phone as new is trying to recover an earlier backup to restore to. If you backed up your phone by syncing with iTunes prior to this happening there's a chance you can recover the backup using Windows System restore (restoring to an earlier restore point) or mac Time Machine. If it's there you will find it at one of the following locations:
Mac OS: ~/Library/Application Support/MobileSync/Backup
Windows XP: %AppData%\Apple Computer\MobileSync\Backup
Windows Vista: %AppData%\Roaming\Apple Computer\MobileSync\Backup
Windows 7: %AppData%\Roaming\Apple Computer\MobileSync\Backup
If you find it, put it on a flash drive and then revert your system back to its current status (by undoing System Restore or ending Time Machine). Once done, copy this backup file to it's original location. Then disable automatic syncing in iTunes (Preferences>Devices>Prevent...from syncing automatically), connect your phone to your computer and save any recent pictures in your Camera Roll, right-click on it in iTunes and select Transfer Purchases (to save any new purchases), right-click again and select Restore from Backup chosing the older backup you just recovered.

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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TS3992 My ICloud still says 'incomplete' even after I closed every app, then opened only Camera Roll.

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