TS3992 My iCloud will not do a back up

My iCloud will not do a backup it keeps saying backup incomplete

iCloud Backup and Restore Overview
http://support.apple.com/kb/HT4859?viewlocale=en_US
Troubleshooting Creating Backups

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TS3992 my phone will not complete a back up to the cloud

I have tried and tried to do a backup to the cloud and my phone never completes the backup. I have 25GB cloud storage which is more than plenty. My phone is a 16GB 4s. I can start the back up before i go to bed and it still never completes

If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

My ipad icloud will not back up and it can not locate storage plan it says? Plz help

My icloud back up will not load or back up and it can not find usage or storage plan? All help welcome plz

Hey e.cliff,
Thanks for the question. When you sign out of your son’s iCloud account you will be prompted to keep or delete the data on your phone. After you elect to keep the data on your device, you can setup your own iCloud account and the data will be merged/uploaded to your new account:
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
As always, it is a good idea to backup your device before attempting these steps:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
Thanks,
Matt M.

I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I a, afraid I might lose everything messing with

I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I am afraid I might lose everything messing with

I see. If you go to Settings>General>About>Name, that is the current name of your phone. The backup bearing that name should be the more recent one, and therefore the one you want to keep. I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room. In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this. To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up.

I received the new iphone 5 and Im trying to transfer everything over from my old iphone by the icloud will not back up help!

I received the new iphone 5 and Im trying to transfer everything over from my old iphone by the icloud will not back up help!

Connected to WiFi? No Firewalls in operation? Have at least 50MB's of free space on your phone? Have enough space in iCloud...Settings>iCloud>Storage/Backup>Manage Storage>Select your phone.

TS3992 my ipad will not back up manually , what do i need to do

i have storage but ipad will not complete the back up

If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

HT204053 I recently changed ny Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on.

I recently changed my Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The password for the new Apple ID does not work since the iCloud default user name is imbedded in the login box. The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on and re-occurs every few seconds.

You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

IPhone 5 will not sync or back up to itunes

My iPhone 5 wil not sync or back up to itunes on windows 7 64bit.
I have uninstalled itunes, reinstalled, reset the phone, wiped the phone, taken to apple store (however, they did not look at my PC as they said they will only look at macs), tried all sorts of things and it just will not sync or back up.
I have the latest software for the phone and PC.
When I click back up, the button just greys out for a couple of seconds, then goes back to being clickable again. The sync button is permanently greyed out.
I'm able to back up to iCloud, however am trying to back up to my computer and trying to transfer some music etc.
Any help is much appreciated.

This is a bad situation. Your iPhone is in a state which cannot be backed up, and the Restore will return iPhone to factory specs erasing it. You need to Restore your iPhone to get it working again. If you were experiencing problems before, maybe your iPhone is damaged. If still faulty, and you have Warranty or AppleCare take iPhone to Apple for evaluation. If no coverage and still faulty it may be time for new phone.

I cannot utilize my iCloud account. I had an old Apple account. I had to reset to a new Apple Account. The iCloud will not accept either Apple Account

I have an iPad Air that I bought recently. I cannot set up the iCloud account. I had an old Apple password. I had to reset the password. Now iCloud will not accept
either paseword. How can I fix this?

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.

TS3694 MY IPhone will not let me back up or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?

MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?

Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email.

We have 2 itouchs, we a separate itunes account for each one. We have one home computer to use them both on for syc and icloud, the icloud will not accept the 2 accounts?

we have 2 itouchs, we a separate itunes account for each one. We have one home computer to use them both on for sync and icloud, the icloud will not accept the 2 accounts?

Do you know what happens if you delete the icloud account from an iphone 4s? Will it delete the pictures, documents, etc. from the phone, or just unlink the icloud from the phone? I want to associate a different icloud account to the phone.

My iphone 4 will not sync or back up and it is asking me to restore.

My iphone 4 will not sync or back up and it is asking me to restore.
I just figured out that it hasn't been backing up on the cloud like I thought either.... so it hasn't backed up anything to my computer since April and I have no idea the last time it backed up in the cloud.
Will this delete everything on my phone? How can I fix this without losing anything? I am mainly worried about my contacts.
Also - this was happending before I installed 6... I installed 6 hoping it would fix it... not so much.

This is a bad situation. Your iPhone is in a state which cannot be backed up, and the Restore will return iPhone to factory specs erasing it. You need to Restore your iPhone to get it working again. If you were experiencing problems before, maybe your iPhone is damaged. If still faulty, and you have Warranty or AppleCare take iPhone to Apple for evaluation. If no coverage and still faulty it may be time for new phone.

ICloud will not sync my contacts or calendar in Mac Office 2011. ICloud does however sync to my PC at work running Microsoft office 2010 and also to my IPad and IPhone. Does anyone know how to fix this?

ICloud will not sync my contacts or calendar in Mac Office 2011. ICloud does however sync to my PC at work running Microsoft office 2010 and also to my IPad and IPhone. Does anyone know how to fix this?

Welcome to the Apple community.
Unfortunately Office for Mac does not support the correct protocols to work with iCloud.

How can I delete a backup on the account of icloud will not let me delete it mark me error

How can I delete a backup on the account of icloud will not let me delete it mark me error. And the backup was an ipad 2 which I no longer have

http://support.apple.com/kb/TS3694#error1604

HT201272 A lot of my songs, once put on the iCloud, will not download to my iPod. They are on my iTunes, already downloaded, but will not appear in my library on my iPod. Before I started using iCloud, all music in my iTunes library was on my iPod.

A lot of my songs, once put on the iCloud, will not download to my iPod. They are in my iTunes library, already downloaded, but will not appear in my library on my iPod. There is no common thread for the origin of the songs--many were ripped from CD's, others purchased in the iTunes store. Before I started using iCloud, all music in my iTunes library was on my iPod without any issues.

- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Are they listed in your Puchases history when you log into your account on your computer?
- Are they still available now for purchase? If not then you are out of luck
If they are still available and listed in your Puchase History then contact iTunes
http://www.apple.com/support/itunes/

TS3992 My iCloud will not do a back up

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