TS3992 My iPad hasn't backed up to iCloud for 2 weeks so I've connected it to my laptop and it still won't backup and this is AFTER I paid for extra iCloud storage. I'm so frustrated because it keeps saying back-up failed but I don't know why.

My iPad hasn't backed up to iCloud for 2 weeks after repeated attempts even AFTER I paid extra for more iCloud storage. I've connected it to my laptop and it still won't backup. I'm so frustrated because it keeps saying back-up failed but I don't know why. Please help, thanks!

To back up to your computer, right-click on the name of your iPad on the left side of iTunes and click Back Up. (If running iTunes 11, first go to View>Show Sidebar.)
To get your iPad to back up to iCloud again, try deleting your last backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again. If it still won't back up, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
If it still won't back up you may have network issues connecting to the iCloud server. Solutions to that include power-cycling your wireless router (unplugging it for 15 seconds, then plugging it back in), resetting network settings on your phone (in Settings>General>Reset), updating the firmware on your router, and changing the router's DNS settings to use Google's public DNS (see https://developers.google.com/speed/public-dns/docs/using).

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When I connected to iTunes, my phone said it was in "restore" mode, but I don't know why. Iam afraid that if I continue with the restore, I will lose my recent pics. How can I check iCloud to see if my pics are there? Will I lose my pics if I restore?

When I connected to iTunes, my phone said it was in "restore" mode, but I don't know why. Iam afraid that if I continue with the restore, I will lose my recent pics. How can I check iCloud to see if my pics are there? Will I lose my pics if I restore?

Crouching Tiger wrote:
When I connected to iTunes, my phone said it was in "restore" mode, but I don't know why. ...
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimize Loss... Once you have Recovered your Device... Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

HT5085 I bought some movies on iTunes and they are on my computer but I don't know why they are not in the iCloud, can you tell me why?

I bought some movies via itunes how do I take it off my computer and add it to the icloud?

Are you in a country where films can be redownloaded - the page that you posted from should list countries and where the different content types can be redownloaded. But even if you, not all countries have agreed to allow their films be redownloaded, and there is no guarantee that a film (or any other item) will remain in the store, so you shouldn't rely on being able to redownload them. You also can't add films and/or tv programmes to the cloud, whether an item appears there depends upon your country, the film studio, and if it remains in the store.
If you are in a country where films can be redownloaded, and those films are still in your store, then if they don't show in the cloud check to see if they care hidden : http://support.apple.com/kb/HT4919

My phone has no more storage but it says i have 5gb on icloud but i don't know how to use them.

My phone has no more storage but it says i have 5gb on icloud but i don't know how to use them.

iCloud storage doesn't affect the available storage on your device. It's for backing up your device and syncing your data, so you can recover the data if needed.
You probably need to import photos/videos to your computer or another destination (like a photo kiosk & burn CDs), and then delete them from your device. Or, delete some unused apps from your device.

My iPhone was stolen. How do I retrieve the pictures etc that were on imt. I know they must be in the iCloud but I don't know how to get into it from my iPad. Also, I would like to try to locate the phone ...how do I do that from my iPad?

My iPhone was stolen. How do I retrieve the pictures etc that were on imt. I know they must be in the iCloud but I don't know how to get into it from my iPad. Also, I would like to try to locate the phone ...how do I do that from my iPad?

These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
 Cheers, Tom

My friend activate my new ipad with icloud but now he is died and my device asking for icloud account but i don't know what i shall do.. please help me.. my imei number is 01*********544

my friend activated my new ipad4 with icloud but now he is died and my device asking for icloud account but i don't know what i shall do.. please help me.. my imei number is 01*********544
<Personal Information Edited by Host>

There is a new security feature in iOS 7 called Activation Lock. You need the
AppleID and passcode used to activate the iPad or it will be useless to you.
There is no workaround.
Suggest you try very hard to remember that AppleID and passcode. Did you try the
AppleId you used to log into this forum?
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515

Hello, I want to change my ICloud storage (to reduce it) and don't know why it doesn't allow me.. need some help!

So 2 weeks ago I change my storage for mistake and then I realized that It was unnecesary to have 20 GB so I tried to go back with the purchase but when I put 5 GB back i can't press "OK" button.. don't know why...
I attach an screenshot
Tnks

It will revert to the 5GB allowance when your current purchase ends.

TS5419 I can't update my iPad because it keeps saying I'm not connected to Internet but I am connected

I can't update my iPad because it keeps saying I'm not connected to Internet but I am connected

Connect iPad to iTunes and Check For Update (tap to enlarge image)

TS3274 I have an iPad 1 and cannot get the Apps to complete the updates. I have deleted my account, reset the iPad, signed back into my account, synced with my Airbook and they still won't update. what can I try next? Thank you

I have an iPad 1 and cannot get the Apps to complete their updates. I have deleted my account, reset the iPad, signed back into my account, synced with my Airbook and they still won't update. what can I try next? Thank you

Look and see if you have a stalled download in iTunes - it could be a song or a podcast - if there is something that has not completed in there, your app updates will not download. Finish those downloads first, if you have any.
Check to make sure.

I have turned iCloud off on my iPod touch 4th gen iOS 5.1.1 but I don't know how to turn it back on???

I have turned iCloud off on my iPod touch 4th gen iOS 5.1.1 but I don't know how to turn it back on???

Go to Settings > iCloud and activate it

When someone messages you from their iPhone or iPad, you receive the message to your iPhone (or iPad) but you don't know whether it is from their iPhone or iPad because all your iPhone sees is one contact. That needs to be updated.

When someone messages you from their iPhone or iPad you receive the message to your iPhone or iPad but you don't know whether it is from their iPhone or their iPad. That needs to be updated.

Why does it matter?
It's the person who sent the message that is important, not which particular device they used to send it, surely?
When someone calls you from their home landland, is it necessary to know whether they're calling you from the phone in the kitchen, or the one in the bedroom?

I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..

I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..

I too added 2nd apple ID when I tried to get Free app from apple store just to get to NONE on the credit card needed. It said it sent confirmation email to my new apple ID email that I have to confirm. Problem is I can not get to the new apple ID email account. On my ipad it logs into my original email account and I see no where to log into another email account. If I go to my laptop, the new apple ID I created does not let me log into email where apple said it was sent to. It did not send to back up email account either.
Can I log into 2 email accounts on my ipad where it says mail at bottom?
Can I have 2 apple ids?
If I created a 2nd apple id to get to NONE on credit card needed, can't I log into it also on another laptop in gmail?
(won't let me)
If I used my original apple id I created when I got my new ipad, it will not let me get free app without credit card, there is no where it says NONE needed. I am too new to apple to start with credit cards etc until I get use to it.

I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don't have an iCloud account and Iam lost can you help please. John

I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don’t have an iCloud account and Iam lost can you help please.
John

You are getting this message because you are trying to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

HT1212 I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?

I've forgotten my ipad passcode but when I try to restore on the computer it won't let me as I have to turn "find your ipad" off but i don't know how when I can't use the ipad itself. How do I do this on the cloud?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

My iPad will not let me download an iTunes movie due to lack of space but I purchased more space and it still won't work

My iPad will not let me download an iTunes movie due to lack of space but I purchased more space and it still won't work

As stated above - purchasing more space in iCloud has nothing to do with this. You do not have enough space left on the iPad for the movie to download, you need to delete content on the device itself.
You may want to transfer purchases to iTunes and then delete some content on the device to make room.
Transfer purchases.
http://support.apple.com/kb/HT1848
This article explains how to delete content from the device
http://knowledgebase.pearsonschool.com/kmp/public_kbase.php?action=showEntry&dat a=4408
Do not delete any important content without backing up, transferring purchases or transferring files to your computer.

TS3992 My iPad hasn't backed up to iCloud for 2 weeks so I've connected it to my laptop and it still won't backup and this is AFTER I paid for extra iCloud storage. I'm so frustrated because it keeps saying back-up failed but I don't know why.

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